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IBMDigitalWorkplaceHubPoweredbyIBMConnections&XCC- WebContent&CustomAppsExtension
FelixBinsackIBMChampionFounder&CEOTIMETOACTGROUPInventorandProductManagerof XCCfelix.binsack@timetoact-group.com
2
“IBMDigitalWorkplaceHub”
Pleasedon’tgetconfused:-)
IBMoffersanIBMConnectionsandXCCinasoftwarebundleasthe“IBMDigitalWorkplaceHub”.
TIMETOACTreferstothebundleasthe“IBMDigitalWorkplaceHub- PoweredbyIBMConnectionsandXCC– WebContent&CustomAppsExtension”.
TIMETOACTpreviouslyusedtheterm“TIMETOACTUniversalIntranet”forthebundletoo.
3
AboutTIMETOACT
FelixBinsack• IBMChampion• Founder&CEOTIMETOACTGROUP• InventorandProductManagerof XCC• felix.binsack@timetoact-group.com
• Founded1998• 6Companies• 270Employees• OwnedandManagedbyFounders• HQinCologne,Germany• OfficesinMunster,Hamburg,Munich,Augsburg,Stuttgart,Mannheim,
Lelystad,Vienna,Zuerich
44
Background&ProductChronology
f_j=aáÖáí~ä=tçêâéä~ÅÉ=eìÄ
1997 1998 2000 2007 2012
2013 2015 2016 2016
IBMConnections CustomHomepageforIBMConnections
5
Introduction 5IBMDigitalWorkplaceHub 5ScreenShots 25UseCases 50CustomerStatements 86TechnicalInformation 94Services&Partners 109Collaboration 113Applications 125IntranetStrategies 127Summary 146AboutTIMETOACTGROUP 149
Agenda
5
6
IBMDigitalWorkplaceHubPoweredbyIBMConnectionsandXCC– WebContent&CustomAppsExtension
Introduction
7
Know Share Do
ManyWorkplacesStillLookLikeThis
ApplicationsLinkLists
CollaborationMail- &
FileServers
InformationWebContentManagement
8
Know Share Do
ApplicationsApplicationIntegration
CollaborationEnterprise
SocialNetwork
InformationWebContentManagement
MostWorkplacesAreNotIntegrated
9
Prettyandcolorful
Functionaland
integrated
InternalCommunications
EnterpriseCollaboration
10
InternalCommunications
EnterpriseCollaboration
11
WebContentManagementTop-DownCommunication(1:n)
StagnatingContentApprovedContent/BindingDirectives
CommunicationofMgn.IdeasandOpinionsImportantInformationstaysonTop
DedicatedAuthorswithIntenseTrainingPixelPerfectLayout
SetasdefaultHomepagebyPolicy"Management’sIntranet"
Know
Wehavealmost20yearsofIntranetexperience!
„Employeeshavetobeawareofourpriorities,strategy,valuesandimportantnews.Everythingimportantmustbepublishedonourplatform.Ourcontentisapproved,reliableandneedstolookgreat.“
InternalCommunications
12
EnterpriseSocialCollaborationPeer-To-PeerCollaboration(n:n)/HierarchyIndependent
GrowingContentUnofficialContent
FormationofIdeasandOpinionsPopularInformationstaysonTop
UserGeneratedContent(withoutTraining)FormFollowsFunction
SetasdefaultHomepagebyEmployee"Employee’s Intranet"
Share
“IneedEnterpriseSocialSoftwaretogetmyworkdoneandstayintouchwithmypeers.Socialisgreattodevelopideasandexchangeopinions.Mycontentmustbecreatedfastandeasy.“
“SocialSoftwareisgreattostayontopofthings”
EnterpriseCollaboration
13
ShareKnow
InternalCommunications
EnterpriseCollaboration
WebContentManagement EnterpriseSocialCollaborationTop-DownCommunication(1:n) ó Peer-To-PeerCollaboration(n:n)/HierarchyIndependent
StagnatingContent ó GrowingContentApprovedContent/BindingDirectives ó UnofficialContent
CommunicationofMgn.IdeasandOpinions ó FormationofIdeasandOpinionsImportantInformationstaysonTop ó PopularInformationstaysonTop
DedicatedAuthorswithIntenseTraining ó UserGeneratedContent(withoutTraining)PixelPerfectLayout ó FormFollowsFunction
SetasdefaultHomepagebyPolicy ó SetasdefaultHomepagebyEmployee"Management’sIntranet" ó "Employee’s Intranet"
14
Whathappensifyoudonotintegrate
theAntipodesoftheIntranet?
InternalCommunications
EnterpriseCollaboration
15
AttentionFragmentationContentFragmentationContentOverlap,RedundancyandInconsistencyGovernmentChallengesHowshouldmanagerscommunicate,asthemselves“MiketheManager”usingIBMConnectionsoras“theManagerMike”throughInternalCommunications?
UserChallengesWhereshouldemployeeslookforcontent?OnIBMConnectionsorintheWebCMSbasedIntranet?
16
ShareKnow
EnterpriseCollaboration
InternalCommunications
17
Introduction
IBMDigitalWorkplaceHub
18
Know Share Do
ApplicationsApplicationIntegration
CollaborationEnterprise
SocialNetwork
InformationWebContentManagement
IBMDigitalWorkplaceHub
19
Becomea’ConnectedCompany’
EmployeeOnBoarding
AlumniEmployees
Customers
SupplyChain/Partners
20
Do
ADigitalWorkplaceShouldWorkLikeaBrain!
ShareKnow
21
24NewUseCasesforIBMConections
EmployeeMagazine
TopManagers
Chairman’sOffice
InternalCommunications
EngageEmployees
BusinessUnits
Branding&Design
Personalization&Targeting
EmployeeRelations
SinglePointofTruth
InternalCommunications
Usage&Adoption
CommunityManagers
NewUserOnboarding
CurateContent
EnterpriseCollaboration
ApplicationIntegration
Customers&Partners
Forms,ListsandWorkflows
ToolsMenu
CustomApps
ApplicationIntegration
ITManagersIntranetasaService
AnonymousUsers
MobileUsers
CFOs
SimpleIT
22
UseCasesforEveryone
BlueCollarWorker
Customers&Partners
CommonStaff&TraditionalManager
Community&DepartmentManager
SeniorManager
InternalCommunications
KnowledgeWorker
RetrieveIntranetcontentwithoutauthentication.
Easyinterfaceforapplications,contentandcollaboration.
BenefitfromintegratedIntranetwithcollaboration,content andintegratedapps.
Easilymaintainlandingpagesforbusiness, serviceunitsandcommunities.
Getattention,ccommunicatedirectlywithhighauthenticity.
Increaseaware-nessfor internalcommunications.EffectivelydelegatecontentcreationandmaintenancetoLOB.CurateContentfromLOB.Listen toandengageemployees.
Benefitsfromincreasedadoptionandcollaboration.UseIntranetMobileExperience.Getattentionthrucuration.
23
DriveDigitalTransformation- IncreaseEmployeeEngagement&Participation
Consumer Contributor Curator Communicator KnowledgeWorker
24
IBMDigitalWorkplaceHubShowCase
25
SampleScreenshots
26
IntranetHomepageintegratedinIBMConnections- communicationandcollaborationarealwaysavailablewithoneclick.IBMConnectionsisleveragedandutilizedforauthentication,accesscontrol,commenting&liking,contentstorage,contentapproval,fulltextsearch,notificationetc..Noadditionalsoftwareorhardwarerequired.Allusersarepresented‘their’personalizedhomepage,e.g.FrenchusersFrenchhomepage,UKusersUKhomepageetc.
SampleHomepage
Architecture
27
Contentistargeted toausersinheritedLDAPattributes(passivepersonalization,e.g.businessunit,location,region,roleetc.)Contentispersonalized toausersindividualpreferences(activepersonalization)PersonalizationdoessupportthecombinationofattributeswithBooleanoperators (e.g.IfauserisfromlocationAandisnotapart-timeemployeetheuserwillseecontentABC,otherwisecontent123)
SampleHomepage
Personalization
28
Navigationwithlinkstolandingpagesfrombusinessunits,serviceunits,teamsandprojects(e.g.CommunitieswithXCClandingpages)Nestednavigation,i.e.largeunitshavetheirownnavigationwiththeirownlandingpageswhichagainmaycontaintheirownnavigationStaticcontentusingIBMConnectionsembeddedexperienceparadigm
SampleHomepage
SiteNavigation
29
ToolsMenuisavailablethroughoutIBMConnectionswithhoveroverthetoolsiconSetuptheFlyoutPagewiththemostrelevantand/ormostfrequentedapplicationsEasyCustomizationwithCSSSampleWidgets
PeopleFinder
SampleHomepage
ToolsFlyoutPage
30
TopNews(AggregatedfromBusinessUnits)BusinessNewsRegionalNewsNewsformyInterestServiceUnitNewsLinksFilesEvents
Allcontentcanbepersonalizedand/ortargeted
SampleHomepage
ContentWidgets
31
ManagementBlogsDriveemployeestoCXOstatementsAvoidCXOdisappointmentsistheirstatementsdonotachieveenoughattentionbecausemanyemployeesdonotfollowthem
Employee’sblogInternalcommunicationsrewardsemployeesengagementwitha“Pickoftheweek”
Driveemployeesattentiontoquestions,discussionthreadsandideaswherefeedbackisrequired
SampleHomepage
CuratedContent
32
ClippingWidget(e.g.Reuters,Dilbert)
Cropmark/CSS/JQuerySelectorCustomCSSincl.
SocialFacebookTwitter
RSS/AtomFeeds(incl.pictures)Stock,Weatheretc.ConnectionsContentManagerFiles
SampleHomepage
ForeignContent
33
HTMLwidgetthatconsumespublicorprivateRESTservice,e.g.retrieveszipcodedescriptionWidgettowidgetcommunication,e.g.mapswidgetopensGooglemapstothezipcode
SampleHomepage
Applications
34
EasyCustomizationwithCSS
SampleHomepage
Layout
35
CustomerscustomizetheirIBMConnectionsCloudExperiencewithstandardCSSknowhow.
SampleHomepage
CloudLayout
36
ResponsiveheaderwithintegratedIBMConnectionsandXCCnavigationMeganavigationwithIBMConnectionsmenuopened
SampleHomepage
ResponsiveLayout
37
InternalCommunicationScheduleOpenTeamTasksCreateTeamTasksCreateNewsMyOpenApprovalRequestsPagestobeReviewedConnectionsAnalyticsMostVisitedArticlesMostLikedArticlesMostCommentedArticlesInternalCommunicationsForumInternalCommunicationsGuidelines
Sample
EditorDashboard
38
OnboardingwithaStepbyStepwizardEasilycustomizable
Sample
Onboarding
39
CommunityownersmanagelandingpageBringsstructuretocommunitycontentAggregateinformationfromcommunityandsubcommunities
Sample
XCCCommunities
40
FullpagewithoutIBMConnectionscommunitynavigationCustomlayoutforspecialpurposeswithbackgroundimage
Sample
XCCCommunities
4141
“NewsoftheDay”nexttotheactivitystream
LayoutSamplewithEnhancedActivityStream
41
42
LayoutSample:FullResponsiveLayoutwithCustomHeader
ResponsiveheaderwithintegratedIBMConnectionsandXCCnavigation
MeganavigationwithIBMConnectionsmenuopened
(Inthisexampleweareusingamegadropdownlibrary,seewebsiteformoresamples:https://codyhouse.co/gem/mega-dropdown/)
43
LayoutSample:FullResponsiveLayoutwithCustomHeader
Aspageisscrolleddownnavigationremainsvisiblebutcompanylogosizeisreducedtofitwithinnavigation
WithreducedscreenresolutionNavigationisreducedtoanicon.Iconopensanavigationmenufromtheside.Widgetsarearrangedbeloweachotherratherthenbesideseachother
44
ExternalusersarewelcomedwithadesignatedpageFirststeps introductionBusinesscardsofsupportstaffDirectlinktoindividualcommunities
Sample
ExternalUsers
45
IntegratedintoIBMConnectionsmobileapp
Sample
MobileUsersUI
4646
IntegrateClassicNotesapplicationswithtwisties usingansimpleiFrameWidgetModernNotesapplicationswithXPages,postsearchrequeststotheapplication,displaysearchresults
IntegrateDominoApps
4747
UseSingleSignonwithDomino(anotherplatforms)toutilizeindividualreadandwriteaccessrights
Integrate(Domino)AppswithSingleSignOn
4848 48
WithIBMConnections&XCCitisquiteeasytobuildcustomapplications.InthisexampleweredevelopedanIBMNotesbasedInformationManagementapplication.
CustomApps(e.g.InformationManagement)
4949 49
FormsIntegrationEmbedforms(anonymously,authenticated)DisplayrecordsFormatrecordsOpenresponseformsEditrecordsLearnmore:https://youtu.be/cKqUksrF6UY
50
IntegrateCommunications
UseCases1- 10
InternalCommunicationscanuseaspecialcommunitytocreateandmanagetheircontentandpublishitonXCCbasedIntranethomeandlandingpages.XCCpagescanbesetupandcustomizedeasily,usingasetofgridtemplatesandchoosingfromalmost60widgets.
InternalCommunicationscansetupandmaintainanavigationbetweentheXCCpages,providingemployeeswithanintuitiveuserexperienceforsurfingtheorganization.
DesignaPersonalizedIntranet,CreateandPublishContent
InternalCommuni-cations
1
WithXCC,InternalCommunicationscanturnthetypicalonewaycommunicationintoarealdialogwiththeemployees.Herearesomeexamples:
Enableemployeestolikeandcommentonallavailableinformation.Bringspecificforumdiscussionsand/orideastotheemployees’attentionwithprominentlyplacedwidgetsontheIntranethomepage.
ListentoandRespondtoEmployees
EngageEmployees
2
Observeandanalyzetheemployeebasesentimentthroughcommentsandquestionnaires.Engageemployeeswithapicturecompetition,forexampleaskemployeestouploadtheirpictureswiththenewcompanylogoandletallemployeesvoteonthebestpictures.
WithXCCCommunicationandCollaborationareeitheronthesamepageoravailablewithjustoneclick.
ListentoandRespondtoEmployees
EngageEmployees
2 Seevideo:http://youtu.be/Fg-eh1zHg6Q
XCCisbuiltwiththelatestInternettechnologysuchasBootstrap,Fontawesome,IndexDB,JQueryUI andRequireJS.
WithstandardCSSknowledgeitispossibletoadoptthedesignoftheXCCpagestomatchcorporateidentityanddesignguidelines.
BusinessdivisionscanhavetheirindividualCI.
Branding,CorporateIdentity&UserInterface
Branding&
Design
3 Seepresentation:http://slideshare.net/timetoact/xcc-layoutoptions
XCCmakesitmucheasierfordivisions,branches,departmentsandlocationstocreateandmaintaintheirownlandingpageontheIntranetthananytraditionalWebContentManagementSystem.
AlmostallWebContentManagementSystemsarebuiltandoptimizedfortheInternetandarefartoocomplicatedforoccasionalIntranetusers.IBMConnectionsismuchsimplertouse.Anyemployeecancreateablogpostoreditawikipagewithoutanyspecialtraining.
CreateandMaintainLandingPages
BusinessUnit
Communi-cation
4
IntranetHomepage(personalized&targeted)SU1
BU1 BU2
SU2
SU1 SU2 SU3 SU4
BU1 BU2 BU3 BU4
PortalorWebCMSbasedIntranet
Homepage
WithtraditionalwebCMS,InternalCommunicationsismostlyunabletoeffectivelydelegatethemaintenanceofthelongtailofthedepartmentalwebpages.
WithXCContheotherhand,InternalCommunicationsareabletosetupadepartmentalpage,includeitinadivisionalorintheglobalnavigationandassignmaintenanceveryeffectivelytomanagersorassistantsofthatrespectivebusinessunit.
CreateandMaintainLandingPages
BusinessUnit
Communi-cation
4
WithXCC,topmanagershaveachoice:EithertheyallowInternalCommunicationstorephraseandpublishcontentontheirbehalfortheycreateandpublishcontentdirectlyandjustaskInternalCommunicationtodirectattentiontotheirpostwithaprominentplacingontheIntranethomepage.
Thisway,topmanagerscanengageinamorepersonalwaywiththeemployeesandstillgettheattentiontheydeserve.
CommunicateAuthenticallyandEffective
Manage-ment
Communi-cation
5
WithXCC,itiseasytosetupaspecialpage allowingacompany’schairmantointeractwiththe employeebase:
Introducethechairmanwithhisbioand aninterview.Publishthechairman’slatestideas,prioritiesandthoughtsprominently.Allowemployeestodiscussissues,provideideasandhavethechairman’sofficehelpthechairmanwiththe workload.
EngagewithEmployeeBase
Chairman‘sOffice
6
WithXCC,InternalCommunicationscancreateanonlinerepresentationofaprintedemployeemagazine– eitherastheprintedmagazineappearingperiodicallyorincontinueddeliveryform.
Theonlinerepresentationofcourseaddsvaluetotheprintedmagazine,asitprovidesafeedbackchannelforemployees.
OnlineEditionofaPrintMagazine
EmployeeMagazine
7
WithXCC,EmployeeRelationsmanagersareabletodocumentandmaintainguidelinesandrulesandmakethemeasilyaccessibletoemployeesaspartoftheIntranet.
Guidelinesspecifictoabusinessunitorlocationcanbepublishedontherespectivelandingpageonly.Viatheemployees’commentstheguidelinesandrulescanbeconstantlyimprovedandhoned.
DocumentGuidelinesandRules
EmployeeRelations
8
XCCadminsareabletotargetuserswithcontentspecifictotheirinterests,accordingtotheirinheritedLDAPattributeslike
BusinessUnit,Country,LocationorManagementLevel
Userscanpersonalizetheirexperiencebysettingtheirindividualpreferences.PersonalizationandTargetingbothworkonanXCCpageandonawidgetlevel.
Personalization&Targeting
Personali-zation
&Targeting
9 Seepresentation:http://slideshare.net/timetoact/xcc-personalization
UsingseparateplatformsforInternalCommunicationsandCollaborationconfrontsauthorsanduserswithdifficultchoices:
Wherearetheysupposedtopublishandwhereshouldtheysearchforcontent?SomemanagerswillchoosetocommunicatethroughtheWebCMSbasedIntranetwebsite,whileotherswillchoosetocommunicatethroughthecollaborationplatform.
Contentoverlap,redundancy,inconsistencyandgovernanceproblemsaretheinevitableconsequenceofmultipleplatformsontheIntranet.
Withmorethanoneplatform,itispracticallyimpossibletocreateaSinglePointofTruth.
InformationArchitecture
CreateaSinglePointofTruth
10
63
EnhanceCollaboration
UseCases11- 14
XCCprovidesmanywaystoconsume,contributetoandmaintaintheIntranet.Thestructureismostimportantfornewemployees,occasionalusersandsilversurfers.
Thethresholdtocontributionwithlikingandcommentingisverylow.Liking,commentsandcontentcreationallappearintheactivitystreamandthussecureahighawareness.
ThecontentcreationandmaintenanceismucheasierthanwithtraditionalWebContentManagementSystems.Delegationtolineofbusinessisveryeffective.
WheneachbusinessunithasonepersoninchargeofmaintainingitslandingpageaspartoftheIntranet,theneachbusinessunitautomaticallyhas oneIBMConnectionspoweruser.
IncreaseIntranetUsage&Adoption
Usage &Adoption
11
WithXCCIntranetusagetypicallyincreasesby100percentand more.
IncreaseIntranetUsage&Adoption
Usage &Adoption
11Consumer Contributor Moderator Internal
CommunicationsKnowledgeWorker
NotonlycanInternalCommunicationscreateandpublishcontentwithXCC(aswithanyotherWebContentManagementSystem),theycanalsocuratecontent.
Inotherwords:InternalCommunicationscanselectanemployee'sblogpostandpublishitprominentlyontheIntranethomepageoronthelandingpageofabusinessunitorlocation,andthusrecognizeandrewardtheemployee’scontribution.
CurateContent
CurateContent
12 Seevideo:http://youtu.be/RbqZ6Ukq93c
XCCenablescommunitymanagerstoeasilycreate,customizeandmaintainlandingpagesfortheircommunity.
Theycanchooseapredefinedlayoutfromavarietyoftemplatesandarrangethemostimportantcontentaccordingtotheirpreferences.Theycanalsoincludecontentfromsubcommunitiesorotherrelevantcommunitiesatwill.
DesignandMaintainCommunityLandingPages
CommunityManagers
13
Filesandlinksinwidgetscanbeindividuallyselectedandsorted.Introductoryinformationandimportantpostscanbepublishedinafixedposition.
Introducethecommunityteambytheirrole,usingthePeopleSelectorwidget.DisplayalleventsfromthemainandthesubcommunitieswiththeEvent Calendarwidget.Interactiveelementshelpdrivinguserengagement.Communitylandingpagescaneithersticktothecommunitynavigationorcoverthewholewidthandreplacetheoriginalcommunity navigation.
DesignandMaintainCommunityLandingPages
CommunityManagers
13 Seevideo:http://youtu.be/fPksMAuJ2SE
XCCmakesiteasytocreateanonboardingwizardthatacquaintsnewIBMConnectionsuserswitha stepbystepguidedtour.
LettheemployeesknowwhythecompanyinvestsinaSocialIntranet,whatisinitforthemandhowtheycanuseit.TheacceptanceoftheIntranetguidelinesandtheenrollmentprogresscanbe documented.
OnboardNewEmployeeswithaWizard
NewUserOnboarding
14 Seevideo:http://youtu.be/Kc7qqVzQG9U
70
IntegrateApplications
UseCases15- 19
XCCprovidestheiFrame,theHTMLandtheClippingwidget.
TheiFramewidgetsupportseitherretrievalthroughtheuserorthroughtheserver.TheHTMLwidgethasanintegratedCSS,HTML,JSONandJavaScripteditor,whichsupportsdirectcodeeditingwithoutcopying thecodetoandfromanexternalapplication.
TheHTMLwidgetisabletopostandprocessRESTcallsfromotherapplicationsanddisplaytheresults inacustomformat.ViatheintegratedJavaScriptEventHandlerFramework,widgetscancommunicatewitheachother(e.g.aCRMwidget“talking”toaERPwidget).
IntegrateLegacyApps
CustomApplications
15
TheClippingwidgetsupportsuserswithoutdeveloperskillsinintegratingpartsofotherwebsitesintotheirownXCCpage.TheClippingwidgetcaneitheruse cropmarksorCSSmarkstoselectrelevant content.
IntegrateLegacyApps
CustomApplications
15 Seevideo:http://youtu.be/GMvT-fUBg1g
ApplicationDevelopersareabletocreatetheircustomwidgetsandmakeitveryeasyfortheirauthorstointegratecontentorfunctionalitiesfromotherapplications.
WehaveplanstobuildwidgetsthatallowselectionanddisplaycontentfromanyNotesdatabase.Applicationdeveloperscanshareandexchangetheircustomwidgetswithother customers.
CustomWidgetswithXCCAPI
BuildCustomWidgets
16 Seepresentation:http://slideshare.net/timetoact/xcc-api
Keepmostfrequentedandrelevanttoolsreadilyavailableinafly-outpagethroughoutXCCandIBMConnections.Thefly-outpagecancontainanywidget.
Examplesare:
peoplesearchemergencyhelptimetrackingapplicationweatherforecastcompanystockLinksIntranetpreferences
ToolsMenuAlwaysAvailable
ToolsMenu
17
FormsExperienceBuilder(FEB)Widgets
Forms,Lists&
Workflows
18
TheIBMFormsExperienceBuilder(FEB)enableslineofbusinessuserstocreatewebformsapplicationsforstand-aloneuseorforcustomerandemployeewebsites.Non-technicalusersareabletocreatesophisticatedwebapplicationscompletewithforms,database,reports,security,notificationsandmore.
FEBisarapidapplicationdevelopmentplatformandassuchanbrowserbasedalternativetoDominoapplications.
TIMETOACTdevelopedtwoFEBwidgetsasanextensiontoXCCthatallowembeddingFEBFormsanddisplayandeditFEBData.
SeeFEBvideo:https://youtu.be/9TbqkRROars
FormsExperienceBuilder(FEB)Widgets
Forms,Lists&
Workflows
18
FEB– FormWidgetEmbedFEBForms
SelectForm(fromallFormstheuserhasaccessto)SelectHeightSelectPrivacy
Anonymous(e.g forComplaints/WhistleblowerForms)Authenticated(willpassusersprofiledatatoforms)
View&UseFormsView&SubmitFormViewResultpage("ThankYou"Page,FormsResponses,NewForm)
FormsExperienceBuilder(FEB)Widgets
Forms,Lists&
Workflows
18
FEBDataWidgetSelectLayout(Grid,List,Table)MapDataFieldstoLayoutFieldsDefineActions(Create,Edit,Delete)FormatLayoutandFieldswithCustomCSS
FormsExperienceBuilder(FEB)Widgets
Forms,Lists&
Workflows
18
Thecapabilitytoedit&deletedatarecordswiththeFEBDataWidgetisarealbreakthroughthatallowsacompletenewsetofapplications.
IBMConnectionswithXCCandFEBmakeabeautifullyintegratedDigitalWorkplace.
CreateaBrandedandSimplifiedExperience
ExtranetforCustomers&Partners
19
WithXCC,itispossibletocreateandcustomizealandingpageforexternalusers.Thelandingpagecouldprovideintroductoryinformationandreduceorlimitcomplexitytotherequiredfunctionality.
Ofcourse,theresultingExtranetcanbebrandedinthecorporate design.
Createandmaintaincontentonce,useitintheIntranetandExtranet.
80
Simplify IT
UseCases20- 24
TheentireIntranetisaccessiblewiththeIBMConnectionsAndroidandiOSapps.
XCCusesthelatestBootstraptemplatesandisresponsivetoo.
Noprojectrequired.
ParticipateontheIntranetfromMobileDevices
MobileUsers
20 Seevideo:youtu.be/jv4CrO4DQHE
ProvideareadonlyaccesstoselectedIntranetcontent,ofcoursewithyourcompany’sdistinctivecorporatedesign.
Anonymousaccessisrestrictedtoreadingonly(nocomments,nolikesetc.)toXCCpagesthathavebeenexplicitlybeenbyWebMastersmarkedas“AvailabletoAnonymousAccess”toIBMConnectionsContentfrompublicandmoderatedcommunities.Contentfromrestrictedcommunitieswillneverbeexposedtoanonymousaccess.
Andthewebsiteisfullyresponsivetoo.
InformationAccess
AnonymousUsers
21
XCCisavailableforbothIBMConnectionsonpremisesandasaserviceforIBMConnectionsCloud.
Onpremisesorcloud:initialsetupcanbeachievedinlessthananhour.
On-PremisesandCloud
Intranetas a
Service
22 Seepresentation:slideshare.net/timetoact/xcc-cloud
EliminateWebCMScostsforSelectionPurchaseImplementationIntegration
AccessManagement(Read/Write)ActivityStreamIntegrationSearchIntegrationSingleSignOnUIIntegration
MobileAccessTrainingRunning
anotherplatformbesidesIBMConnections.
ReduceCosts
ChiefFinancialOfficers
23
XCCdramaticallyreducesIntranetcomplexity,asiteliminatestheneedforanextraWebContentManagementorApplicationIntegrationplatformandmeetsallrequirementsforplatformintegration.
UserinterfaceintegrationActivitystreamintegration@MentionIntegrationfulltextsearchintegrationsinglesignonandmuchmore
aregiven,noprojectsrequired.
UpdateIntranetlayout,templatesandlandingpagesinatestbedwithouthavingtosetupaseparatetestenvironment.
ReduceComplexity–AccelerateDevelopment&Deployment
ITManagers
24
86
CustomerStatements
87
WhatourCustomersSay…
„XCCbrings internalcommunicationto awhole new level.It helpsincrease users‘awareness about
company life and improves the onboarding process forour new employees.“
MarcinKasa,Axxiome Group
„Inanoff-timeminute (during abreak)Iinstalled XCCinourAcceptation Environment.
Everything went smooth,no problems during theinstallation…“
R.Angioni,Saxion,Universityof AppliedSciences,Netherlands
„We createdanidealinformation architecture thatseamlessly integrates internalcommunications andcollaboration inanhybridIntranet.Our new Intranethas beenperceived very well by ouremployees.“
Mandfred Meindl,ManagerIntranet&OnlineMarketing,VAUDESportGmbH
&Co.KG
88
WhatourCustomersSay…
„With IBMConnectionsand XCCwecan create amore agileIntranet.“
Arey Zargham &JohnMerlino,Tufts Health Plan
„XCCrevolutionizes our Intranetentirely!Now,relevantcontent can be populated completely intuitivewithinseconds and is globally accessible.It is arealinnovation.“
EvaMartinez,LappHoldingAG
„Thisinnovativesolution bringsadditionalvalue to anIBMConnectionsenvironment,allowing our customers toelegantly integrate their internalcommunication content intotheir social business platform.IBMand TIMETOACTtogether,apartnership to acceleratesocial business.“
JasonRoyGary,CTO,IBMSocial
SoftwareFoundation
„Informationand collaboration platforms are perfectlyintegrated into auser-friendly and powerfulIntranet.“
RetailCustomer,Germany
89
WhatourCustomersSay…
„Afteronly 90minutes training evenour ITlaymen were able to create
great landing pages for their departments.That‘sabsolutely incredible!“
AlexanderRamseger,Berge&MeerTouristikGmbH
„XCChas transformed IBMConnectionsinto acompleteIntranetenvironment.With XCCwe
are able to combine the social features of IBMConnectionswith the functionalities and look &feel ofanIntranet.“
SanderZwart,ilionx
„Inorder for PilzConnectionstosucceed,it was
important to offer allemployeessimpleand clear first steps intothe world of social business.TheTIMETOACTsolutionenabled us to avoid reservationsand acquaint users with theconcept of knowledgemanagement.“
JürgenFischer,PilzGmbH&Co.KG
90
WhatourCustomersSay…
„WithXCCthelaunchofIBMConnectionswasmuchmoreeffective.
XCChasincreasedacceptanceofourIntranetandisanindispensabletoolforus.“
Carolin Strunk&StefanSchindlbeck,Ostdeutscher Sparkassenverband
„XCCisacongenialextensionofIBMConnections,whichincreasesuseracceptancesubstantially.“
WolfgangPonesch,Raiffeisenbank Bregenz
„Employeesdonothavetogoanywhereelse.
Everythingisinoneplace.“USGovernmentCustomer
91
WhatourCustomersSay…
„We have never beenable to evaluate anyproduct as fastas XCC.“
GeorgProbst,Lantal TextilesAG
„There is ahuge gap from thetraditionalIntranetto amodern
social Intranet.XCCis the bridge between them:Itmakes the shift more comfortable for the employees.“
SvenBradtke&HenningMüller,SparkasseRostock
„XCCgives more structure to IBMConnectionas it prominentlyplaces relevantinformation onthe communities home page.Therefore,XCCleads to more transparency and decreasesfrictionloss.“
SonerBogaHANSA-FLEXAG
92
WhatourCustomersSay…
“XCCistheperfectcomplimentforIBMConnections,thissolutionmadetheprojectpossibleandwearereallyhappywiththeresultssofar.Itisreallyeasytocustomizewithalmostnotechnicalskillsrequired.”
SantiagoSuarezMesaGRUPOFAMILIA
“WeareveryhappywithXCC.
IthasbecomeatotalgamechangerforouruseofConnections.”
Sigthor HilmissonMinistry for Foreign Affairs of Iceland
93
WhatourCustomersSay…
SeetheURLbelowfor:• Anoverviewofourcustomerstatements• Customercasestudies• VideoInterviewswithXCCusers
http://connections-apps.com/product/xcc-web-content-custom-apps-for-ibm-connections/#customers
Doyouwanttoknowmore?Mostofourcustomersarewillingtotalktopotentialcustomers.Justaskusandwesetyouupforprivateconversation.
94
TechnicalInformation
Appendix
95
Frank AdamsIam…(passivepersonalization,targetingprofileattributeinheritedfromLDAP)
• GermanEmployee• BusinessUnit1• Location AIprefer…(activepersonalization,profileattributesetbypersonal preferences)• SubjectABC• SubjectGHJMyConnections…• MyCommunities• MyFiles
Personalization&Targeting
Navigation(German)
Links(personalized&aggregated)
BusinessUnit1News
LocationANews
My Files
MyEvents(personalized,aggregated)
StaticContent(e.g.Hotline)
ClippingWidget(e.g.StockQuote)
CorporateTop News(inGerman)(personalized,aggregated)
MySpecialInterest
SubjectABC
SubjectGHJ
MyCommunities
ACMEGermanyHomepage
96
UseIBMConnectionswiththeXCCWebContentManagementExtensionastheonlyplatformforpersonalizedcorporateIntranethomepagewithlandingpagesforbusinessunits,serviceunits,andlargecommunities.
UsingIBMConnectionsandXCCasCorporateIntranet
XCCPersonalizedCorporateIntranet
HomepageSU1
BU1 BU2
SU2
97
VerylargecompanieswithlargeinternalcommunicationdepartmentsorspecificintegrationrequirementsmightkeeptheirintranethomepageonadedicatedWebCMSorPortalXCCisusedforlandingpagesforBusinessUnits,ServiceUnitsorIBMConnectionsCommunitiesLandingpagesareavailablethruconventionalIntranetandIBMConnectionstopnavigation
IntegratingXCCwithaConventionalIntranet
PortalorWebCMSbasedIntranet
Homepage
SU1 SU2 SU3 SU4
BU1 BU2 BU3 BU4
98
PageTemplating/InheritanceAllelements(widgets,gridsandstyles)definedinapagetemplatewillbeinheritedtothedependentpages.Editorsofdependentpagescannotalterinheriteditems.SampleUseCases:
Regionallandinginheritcorporatecontent(e.g.TopNews,CorporateEventsetc.)Branchlandingpagesinheritgridsandlayoutfromlandingpagetemplate
99
1. DownloadXCChttps://greenhouse.lotus.com/communities/community/XCC
2. InstallXCCLessthen60minutes
3. Test&Customize XCCXCCnowrunsinStealthMode,i.e. isnotvisibletousers.XCCcanthereforebeinstalled,testedandcustomizedintheproductionenvironmentwithoutanyinterferencewithusers.
CreateandcustomizeyourfirstXCCpagesCustomizeLayoutMakeXCCvisibletoallusers,addnewhomebuttontoCNX,setXCCasCNXhomepage
Get Started– XCCforConnectionsOn-Prem
100
Intranetasa
Service
XCCisavailableasatrueMultiTenantSaaSOffering.
EasysetupwithaguidedSelfServicehttp://slideshare.net/timetoact/xcc-cloudAvailableonaperuser/permonthbasisSingleSignOnwithIBMConnectionsCloudExtendsIBMConnectionsCloudtoacompleteanddeeplyintegratedIntranetXCCCloudishostedonIBMBluemix USandUK
Get Started– XCCforConnectionsCloud
101
DeveloporRelaunchyourIntranetwithoutadevelopmentsystem
InPlaceDevelopment
NewIntranetDevelopment IntranetRelaunch Development
CreateXCCpages,createandassignContent,CSSandJSModifyCNX NavigationtolaunchIntranet
CreateXCCpages,createandassignContent,CSSandJSReplacecurrentXCClandingpagewithnewlandingpage
102
Feature XCCforIBMConnectionsonpremises XCCforIBMConnectionsCloudHeader-Customization FullHeader-Customization:
HomeIcon,FlyoutPageFullHeader-CustomizationforXCCPagesLimitedHeader-Customizationfor Connections(HomeIcon/Text/ SubmenuEntries)
Personalization FullPersonalization:- activepersonalizationbasedoncustomprofilefieldsincl.dropdown,radiobuttonsetc.- passivepersonalization/targetingbasedonprofilefieldsinheritedfromLDAP
LimitedPersonalization:- activepersonalizationbasedonupto10customprofilefields(textfieldsonly)- passivepersonalization/targetingnotyettested
Birthday-Widget AvailablewithProfileExtension Notavailable,noIBMSBT APIto searchprofilesbycustomfields
SuggestionWidget available IBMSocialBusinessToolkitAPIcurrentlymissing
Profile-Edit/ProfileCompletionWidget
available Possibleascustomwidget(field names/typesarenotknown)
CNXMyPage-Widgets/CNXMyPageRightColumn
available Notavailable
ActivityStream available WillbeavailableasanXCCWidget
LanguageFiles BasedonIBM Connectionspreference Based onBrowserspreferredLanguagesettingFormsExperienceBuilder available Planned,currentlymissingsinglesign onExternalUsersAccess available NotAvailableforOAuth2SecurityRestrictions
XCCCloudFeatureRestrictions
IIIAppendix:ComparisonOnPrem vsCloud
103
1. ActivityStream1. ATOM/RSSFeed2. Clipping3. CommunityDescription4. CommunityOverview5. Event6. Files7. FilesExplorer8. Forum9. HTML10. Ideation-Blog11. IFrame12. ImportantLinks13. Links14. MediaGallery15. MyLinks16. MyNotes17. MyQuicklinks
18. Navigation19. News20. NewsChannel21. NewsList22. NewsOverview23. NewsSlider24. PeopleBirthday*25. PeopleFinder26. PeopleSelector27. PinnedFiles28. PopularContent29. Preferences30. ProfileCompletion31. ProfilePicture32. ProfileTagging33. SavedSearch34. StaticContent- Blog35. StaticContent- Wiki
36. Suggestions*(People&Communities)
37. TagCloud38. Teaser39. TopNews40. FEBDataWidget*41. FEBFormWidget*42. WebsiteNavigation
&BreadcrumbPath43. 22xIBMConnections
MyPageWidgets64. IBMConnections*
ActivityStream&RightColumn
65. CustomWidgetsAPI
*NotavailableinIBMConnectionsCloud
XCCWidgets&PageElements
104
08.2012Release1.0forConnections3.0
05.2013Release2.0Beta(LimitedAvailability)Connections4.0ActivityStreamonHomepage
10.-12.2013Release2.0- 2.03(GeneralAvailability)Connections4.0&4.5PersonalizationImprovements&BugfixesPerformanceIncreasesPersonalization
01.-02.2014Release3.0- 3.02Improvements&BugfixesNewWidgetsMobileGridLayout
03.2014Release4.0ExtendedPageManagementCapabilitiesUI&PerformanceImprovements04.2014Release4.1Atom&RSSFeedWidgetsListandOverviewNewsWidgetsPeopleFinderWidgetBreadcrumbPath&NavigationMultilingualism08.2014Release5.0IBMConnections5SupportIdeation-BlogWidgetPictureWidgetImportandExportofXCCpageXCCusesdatabasetostoreyoursettings
10.2014Release6.0ForumWidget
PeopleBirthdayWidgetPeopleSelectorWidgetPersonalizedHomePageCustomJavaScriptPictureSliderinEmbeddedExperienceItemCountEditor/Paging
12.2014Release7.0SuggestionsWidgetProfileCompletionWidgetIntranetPreferencesWidgetPopularContentWidgetManymore…
03.2015Release8.0XCCforIBMConnectionsCloudXCCforCommunitiesXCCforAnonymousUsersNewsAggregationSavedSearch
XCC1.0– 8.0ReleaseHistory(2012– 2015)
105
07.2015Release9.0XCCFlyOut PageXCCforIBMConnectionsCloudGalleryWidgetCommunityOverviewWidgetCustomWidgetAPIClient-Side-Caching
12.2015Release10CustomGridsAccessRestrictionsforXCCPagesBusinessCardsinXCCPagesIntegratedCodeEditorClippingWidgetCommunityDescriptionWidgetPinnedFilesWidgetMyLinksWidgetTagCloudWidgetIBMConnections5.5Compability
03.2016Release11AdvancedPersonalizationwithBooleanOperatorsFormsWidgetRelease1.0MediaGalleryWidgetwithVideoSupportAtom/RSSWidgetwithRichContentandPersonalizationXCCAdminDashboardEventsWidget2.015Improvements…
10.2016Release12PageTemplating/InheritanceLockFunctionalityforWidgetsSetXCCPageAccesstoCommunityAccessNewCapabilitiesforIBMConnectionsCloud(IframeWidget,XCC4Communities,…)WidgetTitlewithGraphic&Text
andLocalizableXCC4CommunitieswithNavigationEmbeddedExperiencePrintingActivityStreamWidget(coming)FilesExplorerWidgetwithFolderSupportMyQuicklinks WidgetMyNotesWidgetTeaserWidgetNavigationWidgetforXCC4Mobile
XCC9.0- 12.ReleaseHistory(2015– 2016)
FastWeeksReleaseCycleIndependentfromIBMConnectionsReleaseCycle
106106
ApplicationOn-Premises Architecture
ConnectionsServicesBlogs
Comunities
Files
Wikis
Profiles
Bookmarks
Activities
Forums
Search
ActivityStream
Boards
...
XCCPages
Personalization
FileUpload
Layout
Grids
AccessRights
Widgets
XCC4Comm
Anonymous
Localization
Flyout
Mobile
Client
J2EECon
tainer
Storage
CNXDB
XCCDB
RESTAPI
Browser
106
107107
XCCCloudforIBMConnectionsCloudApplicationArchitecture
ConnectionsServicesBlogs
Comunities
Files
Wikis
Profiles
Bookmarks
Activities
Forums
Search
ActivityStream
Boards
...
XCCCloud
Personalization
FileUpload
Layout
Grids
AccessRights
Widgets
Mobile
Localization
Client
IBMCloud
XCCDB
RESTAPI
J2EECon
tainer
IBMSBT
Storage
Storage
CNXDB
Browser
107
108
OurDevelopmentLandscape
IBMConnections:4.5
IBMConnections:5.0
LocalCloneofRepository
IBMConnections:5.5
EclipseIDE
JazzSCM
JazzCIServer
IBMBluemix
Maven(incl.Grunt)
Manage
Test
Pull
Checkout
Commit
Push
Clone
Fetch
BuildandTestManage HostsDevelop
109
IBMDigitalWorkplaceHub
Services&Partners
110
DemoShowcase
TechnicalImplementation
BudgetIntranet
PerformanceIntranet
Strategic DigitalWorkplaceHub
1Day 1Day 4-6Days 8-12Days >15Days
UICustomization,DemoContent ✔
XCCInstallation ✔ ✔ ✔ ✔
WebmasterEnablement ✔ ✔ ✔ ✔
DesignConcept, UICustomization ✔ ✔ ✔
InformationArchitectureConsulting ✔ ✔
InternalCommunications&LOBCoaching
✔ ✔
Governance, Guidelines,Templates ✔
ProfileCustomization& Personalization ✔
MultisiteConceptImplementation ✔
LegacyAppIntegration ✔
ContentMigration ✔
TIMETOACTProfessionalServicesforXCC
111
SampleImplementationRoadmap
Enablement & Training
Internal Marketing
LOB Apps & Use Cases
Custom Apps Development
Conception & UX Design
Requirement Analysis
IBM Connections Implementation
Prototyping& Validation
3rd Party Apps
Governance& Guidelines
5 6 7
Kickoff & Strategy
1 4
IBM Connections Platform Family
2 3 8
IBM CNX & XCC Customization
Updates & Support
ManagedServices
Bus
ines
sTe
chni
cal
112
42IDWH/XCCBusinessPartners
113
CollaborationLetUsTalkAbout…
Share
CollaborationEnterprise
SocialNetwork
114
SocialColLABORation
LetUsTalkAbout…
115
“Firmscomeintobeinginordertoenablehumanbeingstoachievecollaborativelywhattheycouldnotachievealone.
Ifoneacceptsthisasthetruepurposeofanyorgani-zation,thenthemainfocusofexecutives’attentionshouldbeonhowtofostercollaborationwithintheircompanies.”(HansenandNohria,2004)
CollaborationistheCoreofEveryOrganization
116
BridgingofLocations
117
BridgingofDepartments
118
BridgingofProjects
119
BridgingofGenerations
120
WorkplaceEngagementAroundtheWorldIncreasingEmployeeEngagementbyafewpercentagepointswillcreateahugeimpact.
https://hbr.org/web/infographic/2013/11/workplace-engagement-around-the-world
121
AccelerateInnovationsBridgeBusinessUnitsBridgeLocationsBridgeGenerationsCreateSynergiesCross-LinkKnowledgeFacilitateCollaborationFosterourCorporateCultureIdentifyExpertsIncreaseEfficiencyPromoteTransparencyReduceMailLoad
Enterprise2.0Benefits
122
TheConnectedCompaniesWillPrevail
123
IntranetChallenge
124
HomepageSeewhatishappeningacrossyoursocialnetworkandaccessthesocialdatathatisimportanttoyou.
Profiles Findanddiscovertheexpertiseyouneed.
CommunitiesWorktogetherwithpeoplewhohavecommoninterests,rolesandexpertise.Alsoincludesideation,mediagallery,andbridgingcapabilities.
BlogsPresentyourideas,receivefeedbackandmakethemostoftheexperienceandopinionsofothers.
Micro-blogsReachoutforhelporsharenewswithyournetwork
BookmarksFind,saveandshareusefulweb-basedcontent.
MailBringinformationandexpertsimmediatelyintoviewbyeasilysharingconversationsthatwouldhaveotherwisebeenhiddeninemail,forfasterandmoreinformeddecision-making.
ActivitiesView,manageandorganizetasksandquicklycompletethem.Tapintoyourprofessionalnetwork.
WikisCreateandsharecontenttogetherwithyourteamsandprofessionalnetwork.
FilesShareanddiscoverdocuments,presentations,imageswithyourcolleagues.Eliminatesystemduplicatesandreducetheamountofmailinyourinbox.Providerichsocialcontent&documentmanagementexperiencewithadd-oncapabilitiesprovidedbyIBMConnectionsContentManager
ForumsExchangeideaswithothersandbenefitfromtheirexpertise.
SocialAnalyticsDiscoverwhoandwhatyouneedtoknowthroughrecommendations.
PollsandSurveysQuicklyandeasilygatherfeedbackfromclients,partnersandcustomers.
DocsAddIBMDocsonlineofficeproductivitysuiteformoreefficientdocumentcollaboration.
MobileAddIBMDocsonlineofficeproductivitysuiteformoreefficientdocumentcollaboration.
DocsAddIBMDocsonlineofficeproductivitysuiteformoreefficientdocumentcollaboration.
EnterpriseCollaboration/IBMConnections
125
ApplicationIntegration
LetUsTalkAbout…
Do
ApplicationsApplicationIntegration
126
ApplicationIntegrationtodayismostly“ontheglass”,i.e.inthefrontendmakinguseofJavaScriptEventHandlerFrameworksandwithoutbackendrequirementsSingleSignOnismostlydoneindependentoftheportalframework/serverIntegrationOptions
iFrameRESTServiceConsumptionClippingWidgetCustomWidgetJavaScriptEventHandlerFrameworkFormsExperienceBuilder
SeeUseCases15– 19formoreinformation
Integration
127
IntranetStrategies
128
Intranet StrategiesforCommunication&Collaboration1. FocusonCommunication
2. FocusonCollaboration
3. Side-By-SideCommunicationandCollaboration
4. EnhancingCommunicationwithCollaboration
5. IntegrateCommunicationintoCollaboration
WeEvaluated5Intranet Strategies
BewareofChallenges&Pitfalls
129129
InefficientcollaborationwithmailandfileserversAllknowledgelockedupinmail- andfile-serversNoexpertidentificationNoemployeeparticipationNoinformallearningNotappealingtoyoungemployeesaccustomedtosocialmedia
FocusonCommunication
InternalCommuni-cations
129
130130
UsinganInternetCMSforIntranet
WebContentManagementSystemsaremadefortheInternet.That’swherethemoneyis.Typicalfocus:PixelPerfectLayout,AssetManagement,ApprovalWorkflows…MultisiteManagement,CommerceSupport/ConversionOptimization(Analytics,Campaign&LeadManagement,Targeting)
ThesefeaturesaremostlyirrelevantintheIntranetandjustincreasecostandcomplexity.
130
The Sad Story of the IntranetAmoderntragedyexperiencedbycompaniesaroundtheworld
131131
UsinganInternetCMSforIntranet
WebContentManagementSystemsaretoocomplicatedforoccasionalusersfromLOBPoorLOBAdoptionOutdatedContent
WebCMSmarketsizeforIntranetshrinks,growsrapidlyfortheInternet.In3-5WebCMSIntranetwillbeaseparatemarketorvanish.
131
The Sad Story of the IntranetAmoderntragedyexperiencedbycompaniesaroundtheworld
132
2.FocusonCollaboration
IntranetStrategies
133133
Difficulttocommunicatetheorganization’spriorities,strategy,values.Difficultytodistinguishopinionsandideasfrombinding/formalinformationanddirectives.Difficultytoidentifyimportantinformation.Nostructure,everythingsortedbylastupdate/popularity.
FocusonCollaboration
Peer-To-PeerCollaboration
133
134134
KnowledgeWorkersareonlyasmallminorityinmostcompaniesIntrovertedPeoplearenotcomfortableexposingthemselvesWithoutabroadlobbySocialIntranetprojectsareoftendelayedSocialIntranetcannotbesustainedbyKnowledgeWorkersalone
FocusonCollaboration
134
135
3.Side-By-SideCommunicationandCollaboration
IntranetStrategies
136
Howshouldmanagerscommunicate,asthemselves(“MiketheManager”)orthroughInternalCommunications(“theManagerMike”)?Whereshouldemployeeslookforcontent?OntheWebCMSbasedIntranetorinIBMConnections?
Side-By-SideCommunicationandCollaboration
137137
ContentFragmentationSomemanagerschoosetocommunicateasthemselvesusingthecollaborationplatform(“MiketheManager”)SomemanagerschoosetocommunicatethruinternalcommunicationsusingtheWebCMS(”TheManagerMike”)
Side-By-SideCommunicationandCollaboration
AttentionFragmentationSomeusersrefrainfromtheinternalcommunications/webCMSbasedIntranet(“Idonotneedpropaganda”)Someusersrefrainfromthecollaborativeplatform(“IfitisimportantitwillbepublishedbyInternalCommunications”)
137
138138
UserChallengesEmployeeshavetosearchtheWebCMSbasedIntranetand theCollaborative/EnterpriseSocialSoftwareplatformEmployeesneedtodistinguishbetween
Official/UnofficialContentContentfromBusinessUnitrunby“MiketheManager”andContentfromBusinessUnitrunby“TheManagerMike”
Side-By-Side CommunicationandCollaboration
ContentOverlap,RedundancyandInconsistency
Ideasaredevelopedincollaborativeplatform,needtoberepublishedoncommunicationplatformSomecontentisinevitablygoingtobestoredindifferentversionsinbothplatforms
138
139139
GovernmentChallengesInternalCommunicationsdefines“their”WebCMSbasedasthemandatorydefaulthomepageContentPolicy:AllbindingandrelevantcontentfromESSinWebCMS
Side-By-SideCommunicationandCollaboration
139
140
WithmorethanoneplatformthereCANNOTbeaSinglePointofTruth
Side-By-SideCommunicationandCollaboration
141
4.EnhancingCommunication
withCollaboration
IntranetStrategies
142142
ForenhancedWebCMS:Insufficientcapabilities
ActivityStream/Socialcapabilities/Enterprisecollaborationmissing.
Forintegratedplatforms:InconsistentUI
Usersmustleavecommunicationhomepageforcollaboration.Contentfragmentation,overlap,redundancyandinconsistency,governanceproblems.
EnhancingCommunicationwithCollaboration
InsufficientcollaborationCollaborationintegratedintocommunicationwillneverreachcriticalmasstobecomeselfsustaining.Intranet2.0basedonusergeneratedcontent/Enterprise2.0willnotbeachieved.
142
143
5.IntegrateCommunicationintoCollaboration
IntranetStrategies
144144
Nocontentoverlap,redundancy,inconsistencySocialsoftwareismorepopularwithemployeesUsergeneratedcontentgrowsmuchfasterthancentrallymanagedcontent
IntegrateCommunicationintoCollaboration
144
145
IntegrateCommunicationintoCollaboration
EnhanceCommunication
withCollaboration
FocusonCollaboration
Share
FocusonInternalCommunications
Know
IntranetStrategies
Side-By-SideCommunicationandCollaboration
Share
Know
146
Summary
Appendix
147
XCCisanextensionforIBMConnectionsOn-PremisesandCloud.XCCenhancesIBMConnectionswithclassicWebContentManagementandApplicationIntegrationcapabilities.XCCleveragesandutilizesIBMConnectionsforauthentication,authorization,contentstorage,contentapproval,search,notificationetc.WithXCCitismucheasiertocompeteagainstMicrosoftSharePointandJiveWithXCCandFEByouhavearapidapplicationdevelopmentforLineofBusinessApplications
Summary
148
WithXCCitiseasytocreateusecasesforallemployees,notjustforknowledgeworkers.XCCbringsstructuretoIBMConnections.XCCdramaticallyincreasesIBMConnectionsutilizationandROI.
Summary
149
AboutTIMETOACTGROUP
150
FelixBinsack,JasonGary,SusanneMaier,MichaelGollmick,ChristianLuxem andTimPeteler meetinCologne.
TheIBMConnectionsroadmapwilldramaticallyincreasetheIDWH/XCCcapabilities- weloveit!
IBMConnections&XCCTeamsMeet
151151
Since1994FelixandhisteamdevelopednumerouscustomLineofBusinessApplicationsonthebasisofIBMNotes&DominoOnJanuary19th1997FelixdevelopedthefirstWebContentManagementSystemonDomino4.6In1998FelixfoundedTIMETOACT.ThecompanyspecializesoncreatingIntranet,ExtranetandInternetprojectswithLotusDomino.
TIMETOACTIntranetExperience
151
152152
Inearly1999TIMETOACTlaunchedBayerNewsChannel,theIntranetoftheBayerAG(120.000employees).TIMETOACThasworkedcloselywithInternalCommunications(andMarketing)departmentseversince.
TIMETOACTIntranetExperience
152
153153
In2000TIMETOACTdevelopedthefirstreleaseofproductTIMETOWEB,aWebContentManagementSystem.OvertheyearsweenhancedTIMETOWEBwithmoreandmorecollaborativefunctionalitiesandaddedinterfacesforcustomapplications.HundredsofIntranetwebsiteswerecreatedwithTIMETOWEBthroughouttheBayercooperationandmanyothercompanies.HundredsofcustomLineofBusinessApplicationsweredevelopedusingtheTIMETOWEBAPIs.
TIMETOACTIntranetExperience
153
154154
In2007IBMConnectionsemergedasaleadingEnterpriseSocialSoftwarePlatform.TIMETOACTembracedthesoftwareanddevelopedmanybestpractices.In2012TIMETOACTinventedthe“CustomHomepage”forIBMConnections.In2013theproductwasrenamedto"XCC- WebContentManagementExtensionforIBMConnections".In2015applicationswereaddedandnamechangedto"XCC- WebContent&CustomAppsExtensionforIBMConnections".In2016TIMETOACTstartedmarketingIBMConnectionsandXCCasthe"UniversalIntranet".IBMstartedin2016tomarketIBMConnectionsandXCCasthe“IBMDigitalWorkplaceHub”
XCCProductChronology
154
IBMDigitalWorkplaceHub
155155
SimplifyandImproveIBMConnectionsAdministration,ContentManagementandUserManagementhttp://connections-apps.com/cat
SelfServicesandUserManagement,PasswordandSecurityManagementforExternal(Guest)Usershttp://connections-apps.com/uam
IntegrateInternalCommunicationsandCustomApplicationsintoIBMConnectionshttp://connections-apps.com/xcc
TIMETOACTProductsforIBMConnections
155
156
TIMETOACTisaCNXFullSpectrumProvider
Implementation Rollout Adoption
ITLO
B
Deployment
InformationArchitectureConsulting
WebContentManagementExtension(XCC)
Quick Start Kit
HelpCenterTraining Coaching
CIAdoption WidgetDevelopment/LegacyDataIntegration
ConnectionsAdministrationToolkit(CAT)
Consulting
Hosting
Gamification
MarketingBranding
Governance
Support
Admin TrainingsUserAccessManager(UAM)SignInMgn.
Asset/BestPractice ServiceProduct
ProfileExtension
TheROOTSandFRUITS ofaSuccessfulSocialIntranetImplementationhttps://socialintranet.org/
OurSocialBusinessImplementationChecklist
WeenabletheConnectedCompany
IntranetPortal&DigitalWorkplaceMail&MobileCollaboration&SocialNetworksChangeManagement
Commerce&MarketingDigitalAdvisoryFullServiceE-CommerceOnlinePerformance
ProcessIntegration&AutomationBusinessProcessManagementEnterpriseIntegrationDecisionOptimization
BusinessIntelligenceFinancialDashboardsDescriptiveAnalyticsDataWarehouse&Logistics
Architecture&ConsultingApplication&MobileDevelopmentInterfaceDesign&UserExperienceCloudStrategy&MigrationManagedServices,Support&TrainingSoftwareLicensing
ITServices
DigitalTransformation
DrivingTheConnectedEnterprise– Employees,PartnersandCustomersMaximizingtheReturnofInvestmentsinSoftwarePlatforms
http://timetoact-group.comOver 270Employees, Cologne,Munster,Hamburg,Munich,Augsburg,Stuttgart, Mannheim,Lelystad,Vienna,Zuerich
Services SoftwareArchitecture&Consulting, InterfaceDesign,ApplicationDevelopment, Integration,
Deployment,ManagedServices,Support, ChangeManagement,Training,LicenseManagementIBM& OpenSource SaaSVendors Microsoft
Expe
rtise
Commerce&Marketing
ProcessIntegration&Automation DigitalWorkplace,Intranet,LOBApps, Mobile
ConversionOptimization,WebAnalysis
BPM,EAI,math.Optimization,
HybridCloud
BusinessIntelligence,ISVforIBMConnections, Mail,Portals,Social,UX,
WebCMBPM,Mail,
Migration,MobileBI,ISVforOffice365
&SharePoint
Prod
ucts
Commerce,Coremetrics,Pixelboxx,
Tealeaf, Xtify
BPM,BlueWorks,ILOG,WebSphereProcess Server,MQ,
IIB,Sterling
CognosBI&TM1,Connections,Chat,Docs,Domino,Meetings,Portal,Watson, Worklight
GoogleApps,Office365,IBMCloud
Azure,BizTalk,ExcelServices,
PerformancePoint,SharePoint,SQL
160
Infos &Salesxcc-sales@timetoact.dehttp://connections-apps.com/xcc+49221973430
FelixBinsackXCCProductIdea&Sponsor+4922197343-10felix.binsack@timetoact.de
PhilippvandenBoomXCCInsideSales+4922197343-66philipp.vandenboom@timetoact.de
BabettSchäferConsultant+4922197343-38babett.schaefer@timetoact.de
CallorMailusforQuestions!TechSupportxcc-support@timetoact.dehttp://xcc-support.timetoact.de+4922197343-53
BjörnGreulichXCCInsideSales+4922197343-244bjoern.greulich@timetoact.de
JanHendrikGroeneConsultant+49893840850jan.groene@timetoact.de
OttoFoergConsultant+498938408529otto.foerg@timetoact.de
161
Thankyouforyourinterest
xcc@timetoact.de+49221973430http://connections-apps.com/xcc
162
IBMDigitalWorkplaceHubPoweredbyIBMConnectionsandXCC– WebContent&CustomAppsExtension
Do
ShareKnow
163
EmployeeswantOneIntranetReliableComprehensiveIntegratedPervasive
Whatdoemployeesget?SilosforCommunication,CollaborationandApplicationsAWebCMSbasedIntranetmanagedbyInternalCommunicationAnenterprisesocialplatform,barelyintegratedintotheIntranetAsetofapplications,barleyintegrated
ContentFragmentation,Overlap,RedundancyandInconsistencyUserandGovernmentChallenges
Intranet’sareforEmployees
163
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