Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

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 Image: "Google Home vs. Amazon Echo: Alexa takes round 1." CNET. N.p., 2016. Web. 16 Dec. 2016.

Hands-Free Healthcare:How an Echo Rewrites the Playbook.

Technology has a history of fading into the background and changes to a negative association.

Image Courtesy : "Ship on American Queen Cruise Ship - Cruise Critic”. 2016

Power

Image Courtesy: Photo by Petter Rudwall | Unsplash 2016

Pollution

Image Courtesy: Andrews, Michelle. 2016

Care

Image Courtesy of:  Star Local. 2016

Distraction

Image Courtesy of: The Life and Times of Calamity Jen. 2016

Life

Image Courtesy of: Independent Digital News and Media, 2016

Death

Celebration of Technology for technology’s sake doesn’t have staying power.

Recommend focus on the empathyfor user that can be facilitated with technology.

To have empathy, we must understand what do people care about?

Lifestyle

People care about :

People care about :

Dignity

People care about :

Peace of Mind

People care about :

Reassurance

The Zero UI has the opportunity to help support people’s humanity.

AI provides information on a human scale

Frictionless interaction through voice, gestures, behavior

Interact with physical objects

Overview of Zero UI :

Let’s have a look at Zero UI and users.

Vah

Juliana

Contrast with Healthcare.

Courtesy of: Holmes, Lindsay | The Huffington Post 2016.

Barriers

No consideration for Lifestyle

Barriers :

Barriers :

No Dignity

Barriers :

More complexity and less Peace of Mind

Barriers :

More confusion and less Reassurance

Nascent Healthcare Zero UI :

Center, Microsoft News. "Kinect Effect Reaches Into Hospitals, Senior Centers." News Center. N.p., n.d. Web. 23 Dec. 2016.BostonChildrens. "Boston Children's Hospital launches cloud-based education on Amazon Alexa-enabled devices." EurekAlert! N.p., n.d. Web. 23 Dec. 2016.

Shead, Sam. "Two former Apple and LloydsPharmacy execs have launched a healthcare startup." Business Insider. Business Insider, 2016. Web. 23 Dec. 2016.

OR Vision

Clinical Decision Support

Gestures

Actionable Data

Situational Awareness

Patient Communication Vision

Medication Compliance

Natural Interface

Access to EHR

Patient Engagement

Aging in Place Vision

Care on Demand

Remote Monitoring

Dynamic Careplan

Care Coordination

Not celebrating technology

Promote Empathy

Reduce barriers

Enjoy Humanity

From death

To humanity

www.ximedica.comProvidence   Minneapolis     San Francisco  Los Gatos     Hong Kong

Jeff McCloudSenior Digital Product Designerjmccloud@ximedica.com@jccloud

Thank you

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