34
Image: "Google Home vs. Amazon Echo: Alexa takes round 1." CNET. N.p., 2016. Web. 16 Dec. 2016. Hands-Free Healthcare: How an Echo Rewrites the Playbook.

Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Embed Size (px)

Citation preview

Page 1: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

 Image: "Google Home vs. Amazon Echo: Alexa takes round 1." CNET. N.p., 2016. Web. 16 Dec. 2016.

Hands-Free Healthcare:How an Echo Rewrites the Playbook.

Page 2: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Technology has a history of fading into the background and changes to a negative association.

Page 3: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Image Courtesy : "Ship on American Queen Cruise Ship - Cruise Critic”. 2016

Power

Page 4: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Image Courtesy: Photo by Petter Rudwall | Unsplash 2016

Pollution

Page 5: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Image Courtesy: Andrews, Michelle. 2016

Care

Page 6: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Image Courtesy of:  Star Local. 2016

Distraction

Page 7: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Image Courtesy of: The Life and Times of Calamity Jen. 2016

Life

Page 8: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Image Courtesy of: Independent Digital News and Media, 2016

Death

Page 9: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Celebration of Technology for technology’s sake doesn’t have staying power.

Page 10: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Recommend focus on the empathyfor user that can be facilitated with technology.

Page 11: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

To have empathy, we must understand what do people care about?

Page 12: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Lifestyle

People care about :

Page 13: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

People care about :

Dignity

Page 14: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

People care about :

Peace of Mind

Page 15: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

People care about :

Reassurance

Page 16: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

The Zero UI has the opportunity to help support people’s humanity.

Page 17: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

AI provides information on a human scale

Frictionless interaction through voice, gestures, behavior

Interact with physical objects

Overview of Zero UI :

Page 18: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Let’s have a look at Zero UI and users.

Page 19: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Vah

Page 20: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Juliana

Page 21: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Contrast with Healthcare.

Page 22: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Courtesy of: Holmes, Lindsay | The Huffington Post 2016.

Barriers

Page 23: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

No consideration for Lifestyle

Barriers :

Page 24: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Barriers :

No Dignity

Page 25: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Barriers :

More complexity and less Peace of Mind

Page 26: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Barriers :

More confusion and less Reassurance

Page 27: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Nascent Healthcare Zero UI :

Center, Microsoft News. "Kinect Effect Reaches Into Hospitals, Senior Centers." News Center. N.p., n.d. Web. 23 Dec. 2016.BostonChildrens. "Boston Children's Hospital launches cloud-based education on Amazon Alexa-enabled devices." EurekAlert! N.p., n.d. Web. 23 Dec. 2016.

Shead, Sam. "Two former Apple and LloydsPharmacy execs have launched a healthcare startup." Business Insider. Business Insider, 2016. Web. 23 Dec. 2016.

Page 28: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

OR Vision

Clinical Decision Support

Gestures

Actionable Data

Situational Awareness

Page 29: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Patient Communication Vision

Medication Compliance

Natural Interface

Access to EHR

Patient Engagement

Page 30: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Aging in Place Vision

Care on Demand

Remote Monitoring

Dynamic Careplan

Care Coordination

Page 31: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

Not celebrating technology

Promote Empathy

Reduce barriers

Enjoy Humanity

Page 32: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

From death

Page 33: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

To humanity

Page 34: Hands-Free Healthcare: How an Echo Rewrites the Playbook (Digital Health Summit @ CES 2017)

www.ximedica.comProvidence   Minneapolis     San Francisco  Los Gatos     Hong Kong

Jeff McCloudSenior Digital Product [email protected]@jccloud

Thank you