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Healthwatch Bracknell Forest presentation to
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Darren HolmesCommunications Consultant
Wednesday 5th August 2013
Provides information about health and social care services
Champions local views and raise concerns with people who arrange and provide services
Monitor standards of health and social care services locally and reports back to appropriate decision making and monitoring bodies
Make recommendations and report back their concerns about, and knowledge and experience of local services to Healthwatch England
Health & SOCIAL CARE!
Consumer champion
Digging deeper
Service provider
Commissioner
Care Quality Commission
Healthwatch England
NHS England
Overview & Scrutiny
A possible escalation!
Health and social care users
Healthwatch Focus
Management board Delivery organisations
‘There are as many opinions as there are experts’
Franklin D. Roosevelt
Views
Experience
s
Stories
Representative pictureOf health and social care in Bracknell
Individuals
Organisations
Providers
EVIDENCE!
Delivery organisations
Elected
representatives
Co-opted members
Small
Local
On the ground
Representativ
e
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“Don't dwell on what went wrong. Instead, focus on what to do next. Spend your energies on moving forward toward finding the answer.”
Denis Waitley
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