Cleveland REshape Masterclass Patient Experience

!

Lucien Engelen (@lucienengelen) !•Director Radboud REshape & Innovation Center •Head Regional Emergency Network •Advisory to the Executive Committee •Faculty Singularity University / FutureMed Silicon Valley !

•NOT a doctor, but extremely IMpatient •& a ‘bit’ of a rebel ;-)

360 and Above

!

Lucien Engelen (@lucienengelen) !•Director Radboud REshape & Innovation Center •Head Regional Emergency Network •Advisory to the Executive Committee •Faculty Singularity University / FutureMed Silicon Valley !

•NOT a doctor, but extremely IMpatient •& a ‘bit’ of a rebel ;-)

360 and Above

Not me !

•11.000 colleagues

•3000 students

•1000 beds

•ambition to ‚close’ 500

•Significant impact on health(care)

•$1 billion revenue

•First Academic Center outside US EPIC

•11.000 colleagues

•3000 students

•1000 beds

•ambition to ‚close’ 500

•Significant impact on health(care)

•$1 billion revenue

•First Academic Center outside US EPIC

Design Implement Scale

REshape Labs

REshape PVI

Spinn-out Business model

MOC’s Moments of Choice

Demand driven relates to strategy

2013

time

performa

nce

0Clayton Christensen

time

performa

nce

0

most demanding use

high quality use

medium quality use

low quality use

Clayton Christensen

time

performa

nce

0

most demanding use

high quality use

medium quality use

low quality use

disru

ptive

tech

nolog

yClayton Christensen

Linear à Exponential

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

Linear à Exponential

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

2012 Market cap <

$100M Revenue ~$6B

Employees 17,000

Linear à Exponential

April 9, 2012 Facebook Acquires Instagram for $1B

13 employees

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

2012 Market cap <

$100M Revenue ~$6B

Employees 17,000

Linear à Exponential

April 9, 2012 Facebook Acquires Instagram for $1B

13 employees

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

2012 Market cap <

$100M Revenue ~$6B

Employees 17,000

Dorm Biotech Garage Pharma

Garage Tech

Lucien Engelen

Lucien Engelen

but ...

Lucien Engelen

but ...

the BIGGEST change will be

Lucien Engelen

but ...

the BIGGEST change will be

Patients!

The ONLY constant in health(care) :

The ONLY constant in health(care) :

PATIENT

PHR COMMUNITY

E-HEALTH

PHR COMMUNITY

E-HEALTH

initiative of

PHR COMMUNITY

E-HEALTH

initiative of

e-health integration (i.e. for research)

e-health integration (i.e. for research)

e-health integration (i.e. for research)

@lucienengelen