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Cleveland REshape Masterclass Patient Experience

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Start of Masterclass slides, Dr James Merlino's will follow soon.

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Page 1: Cleveland REshape Masterclass Patient Experience
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!

Lucien Engelen (@lucienengelen) !•Director Radboud REshape & Innovation Center •Head Regional Emergency Network •Advisory to the Executive Committee •Faculty Singularity University / FutureMed Silicon Valley !

•NOT a doctor, but extremely IMpatient •& a ‘bit’ of a rebel ;-)

360 and Above

Page 3: Cleveland REshape Masterclass Patient Experience

!

Lucien Engelen (@lucienengelen) !•Director Radboud REshape & Innovation Center •Head Regional Emergency Network •Advisory to the Executive Committee •Faculty Singularity University / FutureMed Silicon Valley !

•NOT a doctor, but extremely IMpatient •& a ‘bit’ of a rebel ;-)

360 and Above

Not me !

Page 4: Cleveland REshape Masterclass Patient Experience

•11.000 colleagues

•3000 students

•1000 beds

•ambition to ‚close’ 500

•Significant impact on health(care)

•$1 billion revenue

•First Academic Center outside US EPIC

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•11.000 colleagues

•3000 students

•1000 beds

•ambition to ‚close’ 500

•Significant impact on health(care)

•$1 billion revenue

•First Academic Center outside US EPIC

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Design Implement Scale

REshape Labs

REshape PVI

Spinn-out Business model

MOC’s Moments of Choice

Demand driven relates to strategy

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2013

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time

performa

nce

0Clayton Christensen

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time

performa

nce

0

most demanding use

high quality use

medium quality use

low quality use

Clayton Christensen

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time

performa

nce

0

most demanding use

high quality use

medium quality use

low quality use

disru

ptive

tech

nolog

yClayton Christensen

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Linear à Exponential

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

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Linear à Exponential

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

2012 Market cap <

$100M Revenue ~$6B

Employees 17,000

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Linear à Exponential

April 9, 2012 Facebook Acquires Instagram for $1B

13 employees

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

2012 Market cap <

$100M Revenue ~$6B

Employees 17,000

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Linear à Exponential

April 9, 2012 Facebook Acquires Instagram for $1B

13 employees

1996 Market cap of

$28B Revenue ~$16B

Employees 140,000

2012 Market cap <

$100M Revenue ~$6B

Employees 17,000

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Dorm Biotech Garage Pharma

Garage Tech

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Lucien Engelen

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Lucien Engelen

but ...

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Lucien Engelen

but ...

the BIGGEST change will be

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Lucien Engelen

but ...

the BIGGEST change will be

Patients!

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The ONLY constant in health(care) :

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The ONLY constant in health(care) :

PATIENT

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PHR COMMUNITY

E-HEALTH

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PHR COMMUNITY

E-HEALTH

initiative of

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PHR COMMUNITY

E-HEALTH

initiative of

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e-health integration (i.e. for research)

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e-health integration (i.e. for research)

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e-health integration (i.e. for research)

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@lucienengelen

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