Cowboys Acrobats Rainmakers and Chatterers

CowboysAcrobats

Rainmakersand

Chatterers

IT Management

in the twenty teens

v1

Cowboys

Rambling Kid Realitsm

Oh give me a home where the VMs roamand the techs and administrators play!Where seldom is heard a change management wordand the skies are cloudy all day!

How often at night in the cubicles brightWith the light of the monitors dualHave I sat there amazed and asked as I gazedIf their glory exceeds that of jewels

Home, home on the rangeWhere the techs and administrators play!Where seldom is heard an I-T-I-L wordand the skies are cloudy all day!

Then give me a LAN where the striped-RAID SANFlows leisurely in data streamsWhere the virtual machine goes gliding unseenLike a maid in a Warcraft dream

Oh I would not exchange my old home on the rangeWhere the techs and administrators play! Where never is heard a procedural wordand the skies are cloudy all day!

Sung by “Botchagalupe

”John M Willis

enthusiasm

Gartner Hype Curve

ITIL

time

Acrobats

"NoOps means that application developers will never have to

speak with an operations professional again."

Mike Gualtieri, Forrester

• cheap• standardised • somewhere else

ServersSaaS

COTSSOpen source

Crowd-sourcing services

Rainmakers

Cowboys = overthrow– ITIL backlash

Acrobats = stealth– Agile– DevOps, NoOps

Rainmakers = elimination– Cloud

… and a Fourth Threat …

Wanderers

Prod

IT

Management

agile

devops

cloud socia

l

Prod

IT

Management

Ser

vice

Governance

Assurance

Service

Consulting

Monitoring

Governance

Assurance

risksecurityproblem

projectaudit

compliance quality

architecturesuppliers

readiness

agile

devops

cloud socia

l

Prod

Ser

vice

Governance

Assurance

Containment

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