Productive Collaboration

How to have

Productive Collaboration

at

assistedin.com

Features

Virtual Room (VR) Setup

Assistor – Calendar, Post, Appointment

Assistee – Search, Book, Pay

Assistor & Assistee – Enter VR & Collaborate

Download Collaboration Recording

Provide Review

Guided Tour

Many Feature Slides are followed by short video

of step-by-step screenshots with comments

Such Feature Slides have this footer note “next

slide – how to video of this feature”

Video may be paused to understand each

screenshots and read comments

Virtual Room (VR) Setup

Run all Tests, Setup as advised & Save Settings -

https://www.wiziq.com/info/technical-requirem

ent.aspx

On Windows, download and install -

https://www.wiziq.com/desktop/

On Mac, use Safari. Screen Sharing is NA

Contact brain@assistedin.com, for any issues.

Assistor - Availability Calendar

Assistor to Update or Edit their Availability

Calendar, for as far in future as desired

Policy to be adhered – “Keep it or Cancel it but

not Miss it”

Assistor see their calendar in the time-zone that

they have put in their profile.

next slide – how to video of this feature

Assistor - Blog Post

Assistor to post brief technical blogs

(text/images/audio/video) to showcase their

subject expertise

The main way Assistee discovers Assistor is from

“Search Blog” page

No Confidential Information to be posted.

next slide – how to video of this feature

Assistor - Appointment

Assistor to confirm the time booking request

from Assistee

Confirmation can be done only when the status

of request is PAID.

next slide – how to video of this feature

Assistee - Search

Search Blog page – The main way Assistee

discovers Assistor, using keywords & industry

Search Assistor page – Another way Assistee

discovers Assistor, only if name or industry is

known

Assistee - Time Booking

Assistee see Assistor’s availability calendar in

the time-zone that Assistee has put in their own

profile

Assistee see Assistor’s availability calendar only

2 weeks ahead

At a time single session of 1 hour can be

selected.

Assistee - Payment

Assistee selects the time

Assistee provides brief description of the

technical question that they want to discuss

Assistee makes the payment either by Credit

Card, Debit Card or Paypal.

next slide – how to video of this feature

Assistee & Assistor – Cancel of Booking & Refund

Assistee or Assistor may cancel the booking by

sending an email to brain@assistedin.com

Refund is –Refund Amount Prior to booked time

100% 48 hours or more

50% 24 to 48 hours

Nil Less than 24 hours

Assistee & Assistor – Missed Booking & Refund

Policy strictly adhered – “Keep it or Cancel it but

not Miss it”. For missed sessions :Who missed the booked

session

Refund to Assistee

Payment to Assistor

Assistor 100% Nil

Assistee Nil 100%

Assistee & Assistor – Virtual Room (VR)

Assistee & Assistor enter VR thru unique URL

VR Setup completed well before session

Assistor upload links, files prior to session

VR tools – Whiteboard, Screen Sharing,

Text/Audio/Video Chat.

next slide – how to video of this feature

Assistee & Assistor – Recording

Session Recording is enabled by default, Assistor

may disable it

After Collaboration is completed, download link

of session recording is received in email of both

Assistee & Assistor

Assistee & Assistor cannot make public, the

confidential part of the session recording .

Assistee & Assistor – Review

After Collaboration is completed, Assistee &

Assistor can provide feedback to each other

Professional language is to be used at all times

Site-admin may remove/edit any offensive

remarks.

next slide – how to video of this feature

Thanks for your interest

&

Have a productive time.