How to have

Productive Collaboration

at

assistedin.com

Features

Virtual Room (VR) Setup

Assistor – Calendar, Post, Appointment

Assistee – Search, Book, Pay

Assistor & Assistee – Enter VR & Collaborate

Download Collaboration Recording

Provide Review

Guided Tour

Many Feature Slides are followed by short video

of step-by-step screenshots with comments

Such Feature Slides have this footer note “next

slide – how to video of this feature”

Video may be paused to understand each

screenshots and read comments

Virtual Room (VR) Setup

Run all Tests, Setup as advised & Save Settings -

https://www.wiziq.com/info/technical-requirem

ent.aspx

On Windows, download and install -

https://www.wiziq.com/desktop/

On Mac, use Safari. Screen Sharing is NA

Contact brain@assistedin.com, for any issues.

Assistor - Availability Calendar

Assistor to Update or Edit their Availability

Calendar, for as far in future as desired

Policy to be adhered – “Keep it or Cancel it but

not Miss it”

Assistor see their calendar in the time-zone that

they have put in their profile.

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Assistor - Blog Post

Assistor to post brief technical blogs

(text/images/audio/video) to showcase their

subject expertise

The main way Assistee discovers Assistor is from

“Search Blog” page

No Confidential Information to be posted.

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Assistor - Appointment

Assistor to confirm the time booking request

from Assistee

Confirmation can be done only when the status

of request is PAID.

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Assistee - Search

Search Blog page – The main way Assistee

discovers Assistor, using keywords & industry

Search Assistor page – Another way Assistee

discovers Assistor, only if name or industry is

known

Assistee - Time Booking

Assistee see Assistor’s availability calendar in

the time-zone that Assistee has put in their own

profile

Assistee see Assistor’s availability calendar only

2 weeks ahead

At a time single session of 1 hour can be

selected.

Assistee - Payment

Assistee selects the time

Assistee provides brief description of the

technical question that they want to discuss

Assistee makes the payment either by Credit

Card, Debit Card or Paypal.

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Assistee & Assistor – Cancel of Booking & Refund

Assistee or Assistor may cancel the booking by

sending an email to brain@assistedin.com

Refund is –Refund Amount Prior to booked time

100% 48 hours or more

50% 24 to 48 hours

Nil Less than 24 hours

Assistee & Assistor – Missed Booking & Refund

Policy strictly adhered – “Keep it or Cancel it but

not Miss it”. For missed sessions :Who missed the booked

session

Refund to Assistee

Payment to Assistor

Assistor 100% Nil

Assistee Nil 100%

Assistee & Assistor – Virtual Room (VR)

Assistee & Assistor enter VR thru unique URL

VR Setup completed well before session

Assistor upload links, files prior to session

VR tools – Whiteboard, Screen Sharing,

Text/Audio/Video Chat.

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Assistee & Assistor – Recording

Session Recording is enabled by default, Assistor

may disable it

After Collaboration is completed, download link

of session recording is received in email of both

Assistee & Assistor

Assistee & Assistor cannot make public, the

confidential part of the session recording .

Assistee & Assistor – Review

After Collaboration is completed, Assistee &

Assistor can provide feedback to each other

Professional language is to be used at all times

Site-admin may remove/edit any offensive

remarks.

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Thanks for your interest

&

Have a productive time.