Webinar - Protecting Patron Privacy in Public Libraries - 2017-03-16

Protecting Patron Privacy in Public Libraries

March 16, 2017

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Presenters

Chat: Becky WiegandTwitter: @techsoup4libs / #ts4libs

Crystal SchimpfTechSoup for Libraries

San Francisco, CA

Bill BudingtonElectronic Frontier Foundation (EFF)

San Francisco, CA

Chuck McAndrewLebanon Public Libraries

Lebanon, NH

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Please type your questions in the chat window. Send twitter questions to @techsoup4libs

Questions?

Bill BudingtonElectronic Frontier Foundation (EFF)San Francisco, CA

Chuck McAndrewLebanon Public LibrariesLebanon, NHChuck.mcandrew@leblibrary.comhttps://Leblibraries.comhttps://Techielibrarians.com

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Lebanon Public Libraries

2 branches – 1 library is 6 years old, one is 107 years old.Service population of approx: 14,000

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Wifi Considerations: Open Wifi

Pros Cons• Best for convenience• Allows access when library is

closed

• Unencrypted connection allows for snooping or MITM attacks

Other Considerations• Cons can be mitigated by using end-to-end encryption• Places responsibility for security on patron rather than on the library

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Wifi Considerations: Secured Wifi

Pros Cons• Encrypted connection

• Best for privacy and security

• Can limit

• Not as convenient

Other Considerations• Do not use WEP or WPA only use WPA2

• Publicly posting password can reduce convenience and privacy concerns

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Wifi considerations: Compromises

Broadcast both secured and open networks

OR

Broadcast secured network with password in the name

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Keep them up to date

• Most exploits are on vulnerabilities that have already been fixed

• Make sure your rollback software doesn’t roll back your updates

• Automatically install security updates

Public Computers

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Public Computers

• Prevent sensitive

information from being seen

• Prevent patrons from

tampering with the system

(installing keyloggers, etc)

Restore computer to known good state between patrons

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Public Computers

• Have browsers open in incognito mode or not

remember history

• Set browsers to not remember passwords or

form data

• Set plugins on click-to-play

• Disable third party cookies

Set browser setting to maximize privacy

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Public ComputersPlugins we install

uBlock Origin

https://github.com/gorhill/uBlock

Https Everywhere

https://www.eff.org/https-everywhere

Privacy Badger

https://www.eff.org/privacybadger

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Public Computers

Tor Browser - https://www.torproject.org/download/download

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Education

ALA Privacy Checklist – http://www.ala.org/advocacy/privacyconfidentiality/library-privacy-checklists

Library Freedom Project – https://libraryfreedomproject.org/resources/privacytoolkit/

Electronic Frontier Foundation - https://ssd.eff.org/

Lebanon Public Libraries - https://leblibrary.com/online-self-defense

San Jose Public Library - https://sjpl.org/privacy

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Please type your questions in the chat window. Send twitter questions to @techsoup4libs

Questions?

Chuck McAndrewLebanon Public LibrariesLebanon, NHchuck.mcandrew@leblibrary.comhttps://Leblibraries.comhttps://Techielibrarians.com

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