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The deck is an overview of some of the skills we need to develop as instructional designers to facilitate modern workplace learning.
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Designing the Social Learning Experience
A Special Social Learning Experience!
Making change happen…
Our mantra: Learn Unlearn Relearn
Key Words for #MWL
Paradigm shifts…
Past Present/FutureInformation scarcity Information abundance
Stable and predictable work Changing and unknown work
Valued traits: intellect, diligence, obedience
Valued traits: initiative, creativity, passion
Work tied to location Work freed of location; anytime, anywhere
First learn, then work Work is learning, learning is work
Individual, siloed workers and orgs Ubiquitously connected workers and orgs
The top 3 trends… “SoLoMo”
Social
Local
Mobile#MWL
Five skills for the future #ID
Past Present/FutureDesigning courses Designing the learning experience
Creating formal training programs Designing the spectrum – formal to informal
Focused on learning objectives Focused on performance & business outcomes
Content gathering & chunking Content aggregation & curation
Managing the LMS Facilitating communities
Building personal learning networks (PLNs)
Formal to Informal – the “Spectrum”
Social Workplace Learning Continuum
Social TrainingOrganizing/Managing
Social Learning & CollaborationEncouraging/Supporting
1. Augmenting
formal training with social
approaches
2. Facilitating
online / collaborative peer learning
3. Supporting
online Communities of
Practices (online)
4. Supporting
collaboration and knowledge sharing in work
teams
5. Fostering
connections across the org
to build collective
intelligence
Enterprise network / social collaboration platformSocial Intranet
LMS
Reference: Jane Hart
Co
lla
bo
rati
on
F
ram
ew
ork Outside
the org
Inside the org
Reference: Harold Jarche
Encourage
Facilitate
Begin with a tool
Follow people
Ask questions
Share links Work out loud
Participate Solve problems
Have fun!
Building your #PLN!
Bringing Formal and Informal together
Designing the ecosystem
Implementation
Change Management • Onboarding
• Enabling • Support
Content Management • Aggregate• Curate • Connect
Community Management• Governance• Facilitation• User experience
Start Build Grow
Practical Tips #1
Create Key Groups
Define Objectives
Seed with ContentDesign
Information Architecture
Have a dedicated Community Facilitator
Practical Tips #2
Talk to key advocates and
members
Who will the users be?
Where are they?
What are the burning needs and issues?
Why shd they collaborate?
Define the purpose
Will the users mainly consume content?
Will they primarily use the group for discussions?
How will joining the group help them?
Explore current communication
channels
How do the users currently communicate?
How might this impact their participation?
How much change will the “new way of learning” bring?
Design content layout
Tag carefully
to make it findable
Move content to the group
Find existing content
Do not launch an empty group! Make sure users have
relevant content to engage with when they join.
Practical Tips #3
User Generated Content Welcome!
Content Type Purpose
Blog posts Personal opinion, project experience, sharing of ideas
Documents Preserve team thought, capture good practices, document lessons learned
Discussion forums Ask questions, seek feedback, debate and ideate
Status updates Work out loud, share quick tips, keepin the loop, share interesting finds
Anatomy of a Collaboration Space
Housekeeping tips
Clean up tagsRelocate content
Add widgets to aggregate
Delete duplicates
Branch out discussions
Indicate if questions are
answered
Highlight unanswered
questions
Hu
gh
McL
eo
d -
Qu
ote
Useful Books
http://idreflections.blogspot.in/
https://twitter.com/sahana2802
in.linkedin.com/in/sahana2802/
http://in.pinterest.com/sahana2802/
About Me
Thank You!
Let’s keep collaborating and sharing and learning…
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