Technical Writing: The Three Things I Wish Someone Had Told Me When I Started (Technical Writing)

The Three ThingsI Wish Someone Had Told Me When I Started…

MICHAEL O’NEILL, TECHNICAL WRITER

About MichaelMichael O’Neill – Technical WriterGeonetric, Inc.Michael O'Neill is a certified scrum master and technical writer who works with agile software development teams to produce innovative help systems, capture product knowledge and promote solutions in the market.

An active blogger and contributing writer for technology trade publications, Michael currently works full time with Geonetric, a Cedar Rapids based company that provides software and marketing services to hospitals and health systems.

Michael comes to the area from New England, where he worked as a university professor and technical writer for Hewlett-Packard and Compaq.

Michael is also a Twitter fiend– follow him at @mojoneill

Disclaimer• The views and opinions expressed here are my

own and not those of Geonetric.

What is Geonetric?• Geonetric is my employer.• Geonetric is a healthcare marketing agency and

software developer providing online marketing strategy, campaigns and content management systems for hospitals, physician practices and healthcare organizations.

How I Got Started

How I Got Started

The First Thing

Technical Writing is NOT One Thing

The Second Thing

Never Let Your 9-5 Be The Sole Source of Your

Professional Validation

The Third Thing

It’s About The Learning…

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@mojoneill