Social Media ROI: Measure What Matters

Tags:

Preview:

DESCRIPTION

Do You Have a FB Page? A Twitter Page? A Social Media Team? So What! Get past the deja vu and focus on what really matters. ROI is business measurement, not alchemy. The key between Marketing & ROI is correlation. Dare to Connect Them!

Citation preview

SOCIAL MEDIA ROI MEASURE WHAT MATTERS

Paul Prewitt @paulprewitt #sm4edu

DO YOU HAVE:

FB PAGE? TWITTER PAGE? SOCIAL MEDIA TEAM?

SO WHAT?

IS THIS WORKING?

DEJA VU

Other schools have a FB Page

Let’s go Social too!

Who has to “approve” this?

Let’s put PSAs on YouTube!

THE LONG STORY / SHORT

ENGAGEMENT

WHY? SOCIAL MEDIA

IS NOT FREE

ENGAGEMENT = TIME = MONEY = INVESTMENT

RETURN ON INVESTMENT ROI = [GAIN FROM INVESTMENT – COST OF INVESTMENT] /COST OF INVESTMENT

the formula

IF YOUR EQUATION SHOWS A COST IN DOLLARS AND A GAIN AS FACEBOOK LIKES... YOU ARE IN TROUBLE!

INVESTMENT ACTION REACTION NON

FINANCIAL IMPACT

FINANCIAL IMPACT

$$$$ $$$$

INVESTMENT - RETURN RELATIONSHIP

THIS IS VERY IMPORTANT, BUT ROI DOES NOT LIVE HERE.

THE MAGIC WORD IS: CORRELATION

ENGAGEMENT

PROSPECTS

SUPPORTERS

SOCIAL MEDIA ROI MORE THAN % GROWTH

IDENTIFY PROSPECTS IMPROVE PROFILES

SOCIAL INTERACTIONS A PART OF YOUR STORY!

SOCIAL MEDIA ROI DRIVES SUPPORTERS