Skype, Facebook & Social Networks: Tools for Interactive Online Advising

Skype, Facebook & Social Networks: Tools for Interactive Online Advising

Laura Pasquini, University of North Texas

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Introduction

Laura PasquiniAcademic Advisor II,College of BusinessUniversity of North Texas

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The Online Advising Direction• Web 2.0 & Social Networks• Emerging Technology• Online Tools & Resources• Advising 2.0 in Action• Tech in Academic Advising -

Current Practices• Connect to Digital Advisors• Questions, Thoughts &

Comments

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Are you currently advising online?

How?What?Why?

When?

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Online Portal

E-mailNew

Media

Website

Web 2.0

What Online Advising Can Be…

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• Media & gadgets are part of everyday life

• Easy to gather information & communicate• Anywhere & anytime

• The internet is the center of the revolution

• Multitasking becomes a way of life

• Ability to be a publisher, creator or storyteller

• All will change in the coming years

Adopted from L. Raine (2007) Pew Internet

New Media Ecology Reality

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The Power of Personal Web"...a growing set of free and simple tools and applications, it is easy to create customized, personal web-based environments — a personal web — that explicitly supports one’s social, professional, learning and other activities via highly personalized windows to the networked world. Online material can be saved, tagged, categorized, and repurposed without difficulty and without any special knowledge of how web pages are put together... tools to use, and any task — from creating and distributing content, to organizing one’s personal and professional time, to developing a library of resources that constantly refresh and update themselves..

The 2009 Horizon Reporthttp://wp.nmc.org/horizon2009/

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Defining Web 2.0•online•community•share•collaborate•web-based•interaction•user-centered•design•social

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A Couple of Questions…What social media & Web

2.0 tools do you use?

Do you use any social media & Web 2.0 resources

for advising?

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Navigating Technology in Advising

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Online Advising

B

E

C

D

A

Enhance Student Success

Optimize Current Resources

Share Information

Connect to More Students

Effective Advising Appointments

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How Does Laura Advise Online?

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ACE: Academic & Career Explorer

Hello! I’m ACE - Academic & Career Explorer. I’m here to help

guide your journey at UTSC. Let me share resources with you for study

skills, employment experience, career exploration and academic

success. Join the adventure!

AA & CC Online peer buddywww.utsc.utoronto.ca/aacc/ace/

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ACE Explores...• Get Started Orientation Program

• Registration & Course Selection

• University/Campus Information

• Academic Support Services

• Employment & Career Resources

• Student Life & Experience

• Getting Involved

• AA & CC Services and Resources

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How Students Connect to ACE:

• Facebook http://www.facebook.com/ace.utsc?ref=tsBlog http://utscace.blogspot.com

• Flickr photos http://www.flickr.com/photos/utscace

• Podcast Videos http://www.youtube.com/user/utscACE

• ACE Wiki http://aaccadvising2.pbworks.com

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Web Advising & Conferencing

Skype http://www.skype.com

Google Chat Video http://www.google.com/chat/video

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RedLantern - Degree Audit System www.redlanternu.com

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UNT Portal: http://my.unt.edu

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Looking Ahead for Advising

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How Can You Identify Emerging Technologies For Academic Advising?

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NACADA's Technology in Advising Commission

• "The purpose of NACADA's Technology in Advising Commission is to help academic advisors and advising administrators to understand the impact that technologies such as the Web, e-mail, degree audits, online registration, and student information systems have on academic advising; use technology effectively in their work; and, appreciate the appropriate uses of technology in higher education. This commission seeks to serve as a central resource and clearinghouse for information about innovations and issues in academic advising technology. Through our commission Web site and electronic discussion forum (TECADV-L), as well as national and regional conferences, we actively seek to encourage NACADA members to engage in topical discussions and activities related to the uses of technology in advising.”

http://www.nacada.ksu.edu/Commissions/C14/index.htm

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NACADA's Technology Seminars

• Provides an opportunity for academic advisors to get hands-on experience with advising-related technologies. This exciting, interactive, and cost effective seminar is an opportunity for advisors to gain knowledge and skills they can use in developing strategies for enhancing their work with advisees and academic advising programs. Each participant has the opportunity to plan for the use of new technologies in their work, and get feedback on their plans.o http://nacada.ksu.edu/Events/Seminars/Technology/index.htmo http://www.nacada.ksu.edu/winterseminar/2009/index.htmo http://nacadatech.net/

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New Media Consortium's NMC & EDUCAUSE Horizon Report

• annual, research-oriented effort that seeks to identify & describe emerging technologies likely to have considerable impact on teaching, learning, & creative expression within higher education.

• Organized to project 1-5 years into the future:o 2005 Report: ubiquitous wireless,

intelligent searching, & social networking in the 1-4 year time to significant impact

o 2007 Report: mobile phones usage in higher ed and user created content (classify & tag to create & upload)

o 2010 Report predicts: Open Content Electronic Books Gesture-based Computing

www.nmc.org/horizon

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Emerging Tech in Higher EdEDUCAUSE www.educause.edu • EDUCAUSE is a nonprofit

association whose mission is to advance higher education by promoting the intelligent use of information technology.

• Advising Systems - 30 Resources

• Teaching and Learning o - 924 Resourceso Applying Technology to Academic Advising: A Vision Statement

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Emerging Tech in Higher EdACPA Technology Advisory

Committee (TAC) is a member-driven advisory committee charged by the Executive Director of ACPA with

developing the association’s long term Information Technology strategic plan

& evaluating and recommending technology initiatives aimed at

furthering the association’s strategic initiatives.  Evaluating large-scale IT project requests to determine their applicability to long- and short-term

association goals &, when necessary, to priority rank IT initiatives.

Great blog post from Eric Stoller about Student Affairs & Technology Associationshttp://ericstoller.com/blog/2009/12/06/acpa-naspa-student-affairs-technology/

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More Academic Advising with Tech Examples

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Advising Center at Texas Tech's Facebook Fan Page

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Advisors Who Blog - University of Oregon o http://gradefirstaid.wordpress.com/

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The Academic Success Center at UNLV uses Twitter: http://twitter.com/UNLV_ASC

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Wikis for Advisor Training at The Academic Advising Center, University of Iowa: http://sites.google.com/site/advisortraininginthedigitalage/

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Wish List for Advising Tech

How do you want to advise online?

What are the benefits to using technology?

What are your concerns or challenges?

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Common Concerns• Start up & Help

• To friend or not to friend?

• Managing your identity

• Settings & Access

• FERPA & Privacy Concerns

• Walking the line

• Other questions??

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Getting Started: Social Media &

Web 2.0 Connect

Experiment

Explore Join a Network•meet new advisors•collaborate•share with peers•link to information•get help •show & tell

Develop a Plan•establish a design team•assessment•learning outcomes•pilot project•implement•review & evaluate

Try It Out•test & play•set up an account•be informed•ask questions•get involved•take time to learn

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Impacts for Academic Advising

•Connect to students•Current resources•Academic support in multiple ways•Out of the box ideas•Purposeful & intentional advising

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Predictions...Technology in advising you might see in the future:• Geo-tagging, e.g. Foursquare, Google Maps• Digital Resources, e.g. Google Books• Mobile, e.g. Smart phones, Apps & bite size

information• Virtual Worlds, e.g. Second Life• VoIP, e.g. Skype, Google Voice, video conferencing• Augmented Reality

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Questions or Comments?

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Stay connected...

E-mail: laura.pasquini@unt.edu

Contact: http://card.ly/laurapasquini

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