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Slides used during the presentation of Arco Kats at the NVT conference june 5th 2013

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Dutch behaviour abroad

Communication and culture

Culture

Some facts

• Some facts about The Netherlands:– The Dutch are the tallest people in the

world– The Netherlands was the first country

that legalised same sex marriages– The Dutch are the biggest coffee

consumers in the world– 86% of the Dutch speak English– The Dutch export 81mln p/year in 2010

Dance Music

Perception

Where cultures clash

Respect

Describe a snowman

• Take some time to describe a snowman

The snowman

Facts• - 0 degrees• Two balls of snow• Put together• Sometimes with a

broom• Etc…

Storytelling• His name is….• He is lonely, thinking…• Etc.. Etc…

Culture

• Power distance• Individualism vs Collectivism• Uncertainty avoidance• Masculinity vs Femininity• Long term orientation• Universalism vs Particularism• Neutral vs Emotional• Specific vs Diffuse • Achievement vs Ascription • Past vs Future• Internal control vs external control

What would you do?

• Your friend has caused a car accident– The pedestrian he has hit is dead– The police askes you what happened– Your friend has driven too fast– The pedestrian is a child– The pedestrian was suicidal– It is an unknown country without civil

rights

Is it better to be Honest?

• Politics• Religion• Sexuality• Authority• Independency• Truth or Face• You or the other

Working internationally

Situation:

You have found a major mistake in the work of one of your superiors.

- What do you do, at home?- When you are abroad?

Conclusions

Thank You

@arcokats

www.arcokats.nl

www.hettrainingsbureau.nl

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