NFS2015 - Clarity of Role

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CLARITY OF ROLE

SABRI & DIMAS

OBJECTIVE1. Understanding clarity and responsibility (big

picture) of each function in 1516 2. Understanding clarity and responsibility

specific role in each department (related to department structure)

Make a group consist of 6 person

CLARITY OF ROLE

What is the uniqueness role of EB, MB or TL, STAFF ?

What is the uniqueness role of EXECUTIVE BOARD?

5 MINUTES

What is the uniqueness role of MB or TEAM LEADER?

5 MINUTES

What is the uniqueness role of STAFF?

5 MINUTES

GROUP DISCUSSION15 MINUTES

What is the uniqueness role of MB or TEAM LEADER?

SHARE?

MB or TL is one of important role in LC level that have

responsibility to manage and ensure the productivity of the staff with the purpose to

ensure the implementation of the strategy that created

by LCEB

HOW WE DO WHAT WE DO?

BACK OFFICE

FRONT OFFICE

BACK OFFICE

FRONT OFFICE ?

the front part of the company, visible for the clients and in

direct contact with them. ? BACK

OFFICE

all parts of the information system to which the final user does not have access. The term therefore covers all internal processes within the enterprise

the front part of the company, visible for the clients and in

direct contact with them. ?

all parts of the information system to which the final user does not have access. The term therefore covers all internal processes within the enterprise

the front part of the company, visible for the clients and in

direct contact with them. ?

WHAT IS INCLUDE IN FO & BO?

all parts of the information system to which the final user does not have access. The term therefore covers all internal processes within the enterprise

OGX GIP OGX GCDP ICX GCDP

ICX GIP BXP

FINANCE BD ER TM OD

OGX GIP OGX GCDP ICX GCDP

ICX GIP BXP

WHAT WE PROVIDE?

OGX GIP OGX GCDP ICX GCDP ICX GIP

OGX GIP OGX GCDP ICX GCDP ICX GIPMATCHRAISE REALIZATION

CUSTOMER FLOW FROM SENDING ENTITY SIDE

CUSTOMER FLOW FROM SENDING ENTITY SIDE

GROUP DISCUSSION15 MINUTES

GROUP DISCUSSION15 MINUTES

Stranger Visitor

Activity PIC Activity PIC Activity PIC

Student Market

Analysis

Brand Positioning

LET’S CHECK

CUSTOMER FLOW FROM SENDING ENTITY SIDE

CUSTOMER FLOW FROM HOSTING ENTITY SIDE

CUSTOMER FLOW FROM HOSTING ENTITY SIDE

GROUP DISCUSSION15 MINUTES

GROUP DISCUSSION15 MINUTES

Stranger Visitor

Activity PIC Activity PIC Activity PIC

Brand Positioning

Entity Partnership

LET’S CHECK

CUSTOMER FLOW FROM HOSTING ENTITY SIDE

QUESTION?

Never fight for this organization, but fight for the vision of this organization.

Peace & Fulf ilment of Humankind’s Potential.

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