InterfaceFLOR - The M Factor - book review

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Book Review

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Objectives

• Who are Millenials?• Why should we care?• 7 trends that make up the “M-Factor”• How will they change the office environment?

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Did you know?• In 2006, the U.S. population passed 300mm • In 2036, the U.S. population will pass 400mm• That boom will translate into an additional 100

billion sq. ft. of non-residential office spaceSource: Workplace - The Millenial Generation by Dana Galvin

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Fact

By 2020, <50% of the workforce will be Millennials

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The MillennialsBorn between 1984 and 2000

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• IDK• NBD• B4N• IMU• KIT• POS• KHUF• LMK• MUYM• N2K• SUP

They even invented their own language…

I don‘t knowNo big dealBye for nowI miss youKeep in touchParents over shoulderKnow how you feelLet me knowMake up your mindNeed to knowWhat‘s up

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7 M-Factor Trends

• Parenting• Entitlement• Meaning• Great Expectations• The Need for Speed• Social Networking• Extreme Office Makeover

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Parenting

Facts

38% of college students admitted their parents had either called in or attended meetings with their academic adviser.

31% of students reported their parents had called professors to complain about a grade.

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Parenting

“I would consider my parents to be 2 of my best friends. They are definitely who I look to for advice…”

- Ashley Strub, age 24, allergy consultant, ALK - Abello

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Parenting

Millennials are comfortable connecting with older generations

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Entitlement

• “These doggone Millennials expect the moon!”• “It’s all about what we can give them.”• “They want to be running the department in 3

months.”

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Entitlement

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Entitlement

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Entitlement

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Meaning

“9 out of 10 Millennial interviewees said meaning wasn’t just important, it was the most important factor in their work lives.”

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Great Expectations

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Great Expectations

G2

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The Need For Speed

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The Need for Speed

Fact – “49% of employers surveyed said the biggest gap between workers >29 years old and those older is that Millennial workers communicate more through technology rather than in person.”

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The Need for Speed

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The Need for Speed

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Social Networking

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Social Networking

Fact - More than 150,000 Americans are on Facebook!!!

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Social Networking

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Extreme Office Makeover

Gen X experience

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Extreme Office Makeover

Fact – 28% of Millennials reported leaving a job because they felt disconnected from the organization

Library – Univ. of Buffalo

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Extreme Office Makeover

Millennials are pushing for offices that are:

• Fun and Creative

• Flexible

• Supports collaboration

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Extreme Office Makeover

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Extreme Office Makeover – Fun!

BBC – London, UK

Bravo – NY, NY

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Extreme Office Makeover - FlexibleIn the past….

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Extreme Office Makeover - Flexible

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Extreme Office Makeover - Flexible

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Extreme Office Makeover - Flexible

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Extreme Office Makeover - Collaboration

“#1 way a new hire learns is from overhearing conversations of veterans on staff.”

- Bruce Simoneaux, Applied Research Consultant, Steelcase

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Extreme Office Makeover - Collaboration

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Review

• Learned who makes up the “Millenialls”• Discussed why we should care• 7 trends affecting the workplace– Parenting– Entitlement– Meaning– Great Expectations– The Need for speed– Social Networking– Extreme Office Makeover

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Thank you!