Evolving Corporate Universities London10_11th_february_josedejuan

From “e-learning” to “e-knowledge”: Only a way to save budget?

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José De Juan SaboyaHead of Training and Knowledge Management

Evolving Corporate Universities ForumLondon, 11th February 2011

Gas Natural Fenosa: Leading Global Player…

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Gas&Electricity leader operator in Spain

Attractive position in Latam, with high growth potential

Leading LNG position in the Atlantic Basin with a unique infrastructure platform

4.500 Mill EUR EBITDA; 20.000 employees

…with over 20 million clients in 20 countries

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Gas Natural Fenosa Corporate University

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800.000 training hours for 54.000 participants

82% of staff has done any training activity in 2010

48 hours per employee and investment 485eur/employee

Average satisfaction has been of 8.4 / 10, and the perception of managers of a 8.5 / 10

50% of the training has been provided by internal experts

3 courses per person in 2010

“Puente Nuevo” Campus

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language center

5 hectares

150 rooms

6 auditoriums

22 classrooms and meeting rooms

sports facilities

Web 2.0 and social networks

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106 million of Twitter users around the world

700billion of minutes every

month by Facebook users

1.000million of videos watched in Youtube every day

500million of Facebook users

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What does this means?

“e-knowledge” is based in web 2.0

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The term Web 2.0 was created in

2004 to refer to a second

generation in the Web

history of community-

based users and a special

range of services, like social

networks, blogs, wikis, that foster

collaboration and smooth

exchange of information

between users.

What is e-knowledge based on?

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• The standard training offer is completed with the one generated by the users. The information created, published and shared by individuals raises new services and content and the confidence in the content increases.

User generated

content

• Versus closed environments and individual IT to share information in any format.Share

• Using new technologies to make Corporate University training offer available for all employees of the group.

New Technologies

Static knowledge Dynamic Knowledge

SCORM courses and MS Office documents

New formats: video, audio, wikis, blogs, forums, etc.

Centrally developed or purchased content

Decentralized knowledge and generated by users

and experts.

Hours as units of measurement

Minutes as units of measurement

Web 2.0 and Education

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e-learning e-knowledge

e- learning

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Virtual Campus

1.0

Corporate University

Users

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Virtual Campus

2.0

Internal Experts

Corporate University

Users

e-knowledge

It is not only a way to save budget !!!

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Surely you will save some transport costs

Surely you will save some acomodation costs

BUT don´t forget where is the enormous added value…

Knowledge sharinginside your company

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3 minutes to summarize…

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Thank you very much