Entrepreneur’s Edge: Communication – Closing the Understanding Gap with Jessie Gordon

Jessie Gordon Managing Director

Executive Performance Training

EPT Core Programmes

- Primary Communication

- Inspirational Leadership & Creative Communication

- Women Leadership & Creative Communication

- Cross Cultural Communication & Leadership

- ‘What Gap?’ Master Class

Author

EPT & ‘What Gap?’ Rationale

Improvisation

Repertoire

Skill

EPT & ‘What Gap?’ Rationale

Quality Contact Increased Quality of Life

Interpersonal Sensitivity & Effectiveness

Best Thinking

Moment to Moment Awareness + Proactive Communication Skills

Empowered Individuals = Healthy Organisations

Core EPT Principals

Experiential – Process – Repertoire versus Formula

Body

Voice

Imagination

Core Emotions

Positive Forward Thinking & Precise Feedback

Impact on Quality of Life

- Ease Embracing & Leading Change

- Decisiveness with Flexibility

- Balancing – I / We / It

- Non-judgmental Perception

- Curiosity

- Creativity

- Trust

- Diversity

- Pleasure

- Well Being

‘What Gap?’

36 Building Blocks

A Process

Any Order

Any Tempo

SLOW design

Golden Classics

1 Choice – Importance & Priority 2 Flexibility with Holding On & Letting Go 3 The Body – Physicality & Gesture 4 Space 5 Eyes & Contact 6 Our Voice 7 Tempo, Timing & Cross Cultural Understanding 8 Silence 9 Giving & Receiving 10 Levels of Listening – Distracted Versus Focused 11 Crying in Public 12 The Power of Laughter 13 The Smile Confusion

Under the Skin

1 Habits & Personal Rituals Are Not Who We Are 2 Identity 3 Authenticity – I/ME & US/WE 4 Negotiating Self-Worth 5 Meeting as Equals 6 Conscious of Self Versus Self-Conscious 7 Fearless or Fearful 8 When Taking Risks Is Motivating & Inspiring 9 Pleasure 10 Balance as a Verb 11 Wholes & Holes

No Man’s Land

1 Past . Present . Future 2 Intuition & Gut (re-) Action 3 Non-Judgmental Perception & Positive Re-Enforcement Lead to

Creativity 4 Right or Wrong … Good or Bad 5 Trust & Belief 6 Embracing Ambiguity 7 Repetition – Does It Exist? 8 What & How Do Others Remember What You Have Said 9 Strategic Emotion 10 Distance & Intimacy 11 Inclusion & Exclusion 12 Diversity & Decision-Making 13 Leading & Following – A Brief Look – This last section reflects back on

the content of the book, it is not a specific building block.

Three Clusters

Golden Classics

Under the Skin

No Man’s Land

Why You?

Interpersonal ‘click’

Without the ‘click’ trust evaporates…

Why for all of Us?

Economic Uncertainty

Global Economy – Diversity

Mutual Understanding

Thrive

Contact Info. Websites & Book Link

EPT – Executive Performance Training Jessie@ept-training.com www.executiveperformancetraining.com www.pac-card.com

What Gap? – A Communication Tool Box www.abc.nl www.bol.com www.Proxisazur.be or http://www.abc.nl/search/deatiled.php?isbn=9789400503014&valuta=g