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Dealing with online trolls Vitaliy Moroz, Internews Ukraine TechCamp Georgia, 2016
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Populism backed by manipulations as policy-making
One Facebook user has decided to check if his online friends can be manipulated
He applied storytelling by means of visuals as “proofs”
As a result, many users have not noticed the hoax
www.urbandictionary.com/
“The paid trolls have made it impossible for the normal Internet user to separate truth from fiction”
Leonid Volkov, Russian activist
trolls vs bots
person behind it not easily detected individual style
automated easy to detect copy paste
What tools are preferred by trolls?
text messages !YouTube !Twitter !Facebook Wikipedia !Livejournal !!
Who are the targets of trolls?
oppositional leaders !independent voters !opinion leaders !journalists !celebrities !international community !!
http://bit.ly/ru_trolls
#ColumbianChemicals hoax
Practice: analyzing video on YouTube
https://youtu.be/E2J6RvajSaA ISIS takes responsibility for the explosion in Centerville, LA
Unfortunately, fakes can be practiced by anyone
http://www.lemmetweetthatforyou.com/
Trolls in Facebook: blaming Ukrainian government
Bots in Twitter: sharing emotional fake statements
Trolls in Twitter: defending politicians
The Ukrainian journalist reacts on troll that stole her photo
How to deal with online trolls?
ignore
investigate/inform
report/counter
Ignore
Countering: reporting abuse
Countering: Newsrooms instruct how to delete Russian social media accounts
http://goo.gl/Ppz10l
Investigating: what can we learn about social media accounts?
Investigating: online sites to analyze web&social media
https://globalvoices.org/-/special/runet-echo/
Investigating: online sites to analyze web&social media
http://verify.org.ua/
Investigating: software helps to track trolls analyzing networks
Thank you!
@vitaliymoroz @insider_ua vitaliy.moroz@gmail.com
FB: Vitalii Moroz
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