BSBPMG510A Lesson 2

MANAGE PROJECTSBSBPMG510A

LESSON TWO OVERVIEW

• Overview of Lesson One

• FCC Project Definition – The Project Charter

• Walk through the Project Charter for the Fynntown City Council

Customer Service Initiative.

• Remember to view the Project Brief and any other documents

that may assist, including:

• FCC CSC Performance Summary

• FCC HR Policy Handbook

• FCC Risk Management Guidelines.

OVERVIEW OF LESSON ONE

• What are the 7 stages of managing a project?

• What is the Project Charter?

• What should be in the Project Brief?

PROJECT CHARTER• The charter should relate to and support the organisation’s values, vision, mission

and strategy.

• It has 9 parts:

• Project Information

• Background and Purpose of Project

• Project Objective

• Business Need/Business Strategy to be Addressed

• Proposed Business Benefits of Project

• Proposed Scope of Project

• Interdependencies with other Projects or Initiatives

• Project Costs

• Timing & Duration of Project.

• Most of this information will come from the Project Brief.

PROJECT CHARTER

• Project Information

• Project Name

• Date Charter is Published

• Project Owner

PROJECT CHARTER

• Background and Purpose of the Project

• This should outline the “current situation”.

• This is where the need for the project, or some intervention

becomes clear.

• Here you will talk in terms of the problem, consequences, issues

and concerns.

PROJECT CHARTER

• Project Objective

• This must be written SMART.

• Should address the Business Need and Project Purpose

PROJECT CHARTER

• The Business Need/Strategy to be Addressed

• This is where you specifically relate the project to the success of

the business such as

• Market demand

• Organisational need

• Customer request

• Technological advance

• Legal/regulatory requirement

PROJECT CHARTER

• Proposed Business Benefits of Project

• Ideally project benefits are tangible and can be measured

• Identify specific benefit’s to the business

• Identify ways of measuring the benefit

PROJECT CHARTER

• Scope of Project

• Sets the boundaries for the project.

• Identify what the team is and is not responsible for and how far

the team can go in working towards its objectives.

PROJECT CHARTER

• Interdependencies

• Projects don’t work in isolation, they work within a framework that

is likely to have other projects or initiatives in place.

• Clarify your project’s relationship to any other past or concurrent

projects in the organisation.

• Identify tasks, actions or activities that must happen before your

project can progress and the consequences if these activities do

not occur.

• Outline the parameters of the project.

PROJECT CHARTER

• Project Costs

• Every project costs money, even if it is only in labour

• Your project’s success will be measured in terms of budget

adherence, all projects are.

• Estimate project costs by examining resource requirements and

developing estimates in order to develop and have approved a

high-level budget and implement a cost management plan.

PROJECT CHARTER

• Timing & Duration

• This can be defined in the Project Brief, or you may need to

estimate it yourself.

• If given to you, you must check the likelihood for success and

calculate the risk of failure of an unreasonable timeframe.

• When reviewing your timing, identify when key activities, actions

and tasks need to be completed.

LESSON THREE OUTLINE

• Project Teams

• Selecting Project Team

• Developing Operating Guidelines for the Team

• Developing Teams Activity

ANY QUESTIONS