Agile payment strategies to accelerate e commerce

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Agile Payment Strategies to Accelerate

E-commerce Growth

An Enterprise Web Solutions Company

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Agenda

Slide 2

Introduction to E-payment

Why E-Payment Methods

Various E-Payment Methods

Strategies

Trends

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Introduction

Slide 3

Presence of digital goods has given rise to commerce applications,

encouraging deployment of electronic payment systems

Payment system provides a channel to transfer value between

different parties

Many variants like smart cards, credit cards, etc. have been

introduced, which has facilitated use of online payment systemsPrincipal steps of Online Payment Processing:

•Authorization

•Settlement

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Why E-Payment Methods?

Slide 4

Enable sellers to accept electronic payments

Ensure privacy of customers

Connect merchants, customers, and banks through secure online

transactions

Integrate with existing and evolving systems

Make payment process simple and fast

Help in instant purchasing

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Online Payment Process

Slide 5

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Better Experience For Customers

Slide 6

Better knowledge

before buying

Better prices

Interactive experience

Better customer

service

Customers can:

Get better knowledge about products before actual trade

Easily explore products and services for better prices

Receive better customer service after purchase

Enjoy an interactive buying experience

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Traditional Payment Methods

Slide 7

Cash

Personal Checks

Money Orders

Drafts

Traditional Payment Methods

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Online Payment Gateways

Slide 8

E-payment systems have become familiar among consumers as technology and security has progressed through time, enabling them to purchase products or services online.

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Various E-Payment Methods

Slide 9

Credit/Debit Card

Digital Currency

E-Wallets Smart Card

Online payments allow transactions to be completed more rapidly as compared to traditional ones. Such payments allow purchase and payment of products or services anytime, anywhere.

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Payment Related Terms

Slide 10•Detection, prevention, and management of fraudulent activities

Fraud Management

•Options for making a payment

Payment Options

•Consolidated and harmonized set of compliance controls for smooth online payment transactions

Regulatory Compliance

•Availability to choose currency for payment of products and services

Local Currency Pricing

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Strategies For International Commerce Channels

Slide 11

Strategies

Fraud Management &

Handling

Diverse Payment Options

Business Analytics Insights

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Trends

Slide 12

less than 1%

1%- 2%

2% -3%

3% - 5%

5%- 10%

more than 10%

0%10%20%30%40%50%60%70%80%

Number of respondents

Fraud Rate

5.50%

0.90% 0.90%

67%

19.3%

6.40%

Retailers are migrating toward hosted payment pages that will help them avoid handling identifiable consumer information.

Survey on online sales fraud - An Internet Retailer survey shows a drop in online frauds for 13% of web merchants. Source: Internet Retailer

NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: info@nvish.com

Trends

Slide 13

Customer service and returns

Fraud management

Legal and regulatory concerns

Ability of the customer to see the final cost in local currency

Language translation

Payment type preferences

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

How can the retailers enhance shopping experience of their international customers?

Respondents were asked to select major challenges in selling online overseas, and 41% chose customer service and returns. Source: Internet Retailer

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