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Agile Payment Strategies to Accelerate
E-commerce Growth
An Enterprise Web Solutions Company
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Agenda
Slide 2
Introduction to E-payment
Why E-Payment Methods
Various E-Payment Methods
Strategies
Trends
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Introduction
Slide 3
Presence of digital goods has given rise to commerce applications,
encouraging deployment of electronic payment systems
Payment system provides a channel to transfer value between
different parties
Many variants like smart cards, credit cards, etc. have been
introduced, which has facilitated use of online payment systemsPrincipal steps of Online Payment Processing:
•Authorization
•Settlement
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Why E-Payment Methods?
Slide 4
Enable sellers to accept electronic payments
Ensure privacy of customers
Connect merchants, customers, and banks through secure online
transactions
Integrate with existing and evolving systems
Make payment process simple and fast
Help in instant purchasing
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Online Payment Process
Slide 5
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Better Experience For Customers
Slide 6
Better knowledge
before buying
Better prices
Interactive experience
Better customer
service
Customers can:
Get better knowledge about products before actual trade
Easily explore products and services for better prices
Receive better customer service after purchase
Enjoy an interactive buying experience
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Traditional Payment Methods
Slide 7
Cash
Personal Checks
Money Orders
Drafts
Traditional Payment Methods
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Online Payment Gateways
Slide 8
E-payment systems have become familiar among consumers as technology and security has progressed through time, enabling them to purchase products or services online.
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Various E-Payment Methods
Slide 9
Credit/Debit Card
Digital Currency
E-Wallets Smart Card
Online payments allow transactions to be completed more rapidly as compared to traditional ones. Such payments allow purchase and payment of products or services anytime, anywhere.
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Payment Related Terms
Slide 10•Detection, prevention, and management of fraudulent activities
Fraud Management
•Options for making a payment
Payment Options
•Consolidated and harmonized set of compliance controls for smooth online payment transactions
Regulatory Compliance
•Availability to choose currency for payment of products and services
Local Currency Pricing
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Strategies For International Commerce Channels
Slide 11
Strategies
Fraud Management &
Handling
Diverse Payment Options
Business Analytics Insights
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Trends
Slide 12
less than 1%
1%- 2%
2% -3%
3% - 5%
5%- 10%
more than 10%
0%10%20%30%40%50%60%70%80%
Number of respondents
Fraud Rate
5.50%
0.90% 0.90%
67%
19.3%
6.40%
Retailers are migrating toward hosted payment pages that will help them avoid handling identifiable consumer information.
Survey on online sales fraud - An Internet Retailer survey shows a drop in online frauds for 13% of web merchants. Source: Internet Retailer
NVISH SOLUTIONS INC. © 2011 All rights reserved Website: www.nvish.com │ E-Mail: [email protected]
Trends
Slide 13
Customer service and returns
Fraud management
Legal and regulatory concerns
Ability of the customer to see the final cost in local currency
Language translation
Payment type preferences
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
How can the retailers enhance shopping experience of their international customers?
Respondents were asked to select major challenges in selling online overseas, and 41% chose customer service and returns. Source: Internet Retailer
Website: www.nvish.com │ E-Mail: [email protected] │ Fax : (+1)-866-583-9527
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