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www.fultonhogan.com
CMIC 2012
www.fultonhogan.com
How an Evolving Approach to Introductory Quarry Rotations for Graduate Engineers Can Assist Similar Program Development
Across the Wider Industry
Thursday, September 20th, 2012
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Written & Presented By:
Dru Oxley
Fulton HoganNational Quality & IMS Advisor
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Introduction
Quarry Rotation: The Early Years
Changing the Rotation’s Focus
Improving the Delivery Method
Application in a Wider Context
Presentation Overview
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Introduction
Quarry Rotation: The Early Years
Changing the Rotation’s Focus
Improving the Delivery Method
Application in a Wider Context
Presentation Overview
• Presentation Overview• About the Author
www.fultonhogan.com
Introduction
Quarry Rotation: The Early Years
Changing the Rotation’s Focus
Improving the Delivery Method
Application in a Wider Context
Presentation Overview
• Rotation Program Background• Rotation Approach
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Introduction
Quarry Rotation: The Early Years
Changing the Rotation’s Focus
Improving the Delivery Method
Application in a Wider Context
Presentation Overview
• What Direction to Adapt Towards• Change by Degrees
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Introduction
Quarry Rotation: The Early Years
Changing the Rotation’s Focus
Improving the Delivery Method
Application in a Wider Context
Presentation Overview
• The Worksheet Approach• How? Why? And What?
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Introduction
Quarry Rotation: The Early Years
Changing the Rotation’s Focus
Improving the Delivery Method
Application in a Wider Context
Presentation Overview
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Introduction
About the Author
• Civil Engineering at University
• Joined Fulton Hogan (FRH at the time) as part of the Graduate Rotation Program in 2007
• Joined Tynong Quarry as the Quarry Engineer in 2008
• Managed Graduates at Tynong until 2012
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Quarry Rotation: The Early Years
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Quarry Rotation: The Early Years
Graduate Engineer Rotation Program Background
• 12 Month Program
• Graduates rotate through all aspects of Fulton Hogan
- Construction- Quarries- Asphalt Production- Asphalt Laying- Pipelines- Landscaping
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Quarry Rotation: The Early Years
Graduate Engineer Rotation Program Background
• Graduates have learning goals in each area
• Late in the year the Graduates nominate areas they would like to continue in full-time
• Graduate management is largely left to an individual Manager’s discretion
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Quarry Rotation: The Early Years
The Priority Activity Approach
• Manager sets a task for the Graduate to complete
• Graduate completes tasks mostly one-at-a-time
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Quarry Rotation: The Early Years
The Priority Activity Approach
• Priority Activity Benefits- Multiple individuals can set Graduate tasks- Graduate tasks can change to suit situation, taking advantage of unique learning opportunities- Graduate offers direct support to operations- Tasks can be set to Graduate’s experience level
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Quarry Rotation: The Early Years
The Priority Activity Approach
• Priority Activity Drawbacks- Activities can include busywork or menial tasks- Operational need is often dependent on season- Often poor consistency of rotational experience among different Graduates- Management of Graduate may be an ill-defined responsibility
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Changing the Rotation’s Focus
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Changing the Rotation’s Focus
Undesirable Elements to Address from PA Approach
• Inconsistent experience and technical learning outcomes
• Frustrating Graduate enthusiasm
• May burden Managers with Graduate to supervise
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Changing the Rotation’s Focus
Desirable Facets to Keep from PA Approach
• Flexibility to take advantage of unique learning opportunities
• Structure allowing various staff members to supervise Graduates
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Changing the Rotation’s Focus
Other Key Objectives for Modified Approach
• Focus on desirable learning outcomes defined by operations
• Flexible structure to account for varying rotation lengths
• Structure built on tangible, practical elements
•Structure encourages self-driven learning and working
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Changing the Rotation’s Focus
The Task Duration Hurdle Approach
• Places more rigid framework onto PA approach
• Rotation task requirements defined as spending a set amount of time at a set location
- Lab- Primary Crusher Operator’s Station- Secondary Crushing Plant Operator’s Station- Dump Truck- Weighbridge
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Changing the Rotation’s Focus
The Task Duration Hurdle Approach - Positives
• Improved ability to leave Graduates alone but they could stay productive
• Allowed Graduates to self-manage to a greater extent
•Facilitated Graduate interaction with whole team on site
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Changing the Rotation’s Focus
The Task Duration Hurdle Approach - Negatives
• Lacked structure to provide true consistency of learning outcomes
• Lacked concrete deliverables
• Overestimated explicit benefit of ‘spending time with the boys’
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Improving the Delivery
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Improving the Delivery
Why didn’t the previous change fix all the issues?
• Operational staff not trained to train
• No guarantee that an hour between a graduate and an operator is going to lead to learning
• Lack of context prevents holistic approach to topic
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Improving the Delivery
The Subject-Learning Hurdle Approach
• Builds on placing graduate in a set location/role
• Instead of time requirement, worksheets present questions / tasks that must be completed
• Questions developed by Quarry Engineer based on 3 years of asking questions about ‘stuff’
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Improving the Delivery
Worksheets developed for the rotation:
• Primary Crusher• Crushing Plant• Lab• Stock• Accounts and Weighbridge• Fulton Hogan IT Systems
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Improving the Delivery
Example Prompts:
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Improving the Delivery
Example Prompts:
• What’s the target production for the jaw?
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Improving the Delivery
Example Prompts:
• What’s the target production for the jaw?
• Sketch the crusher plates and double toggle mechanism.
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Improving the Delivery
Example Prompts:
• What’s the target production for the jaw?
• Sketch the crusher plates and double toggle mechanism.
• What are the crushing plant crusher models?
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Improving the Delivery
Example Prompts:
• What’s the target production for the jaw?
• Sketch the crusher plates and double toggle mechanism.
• What are the crushing plant crusher models?
• Describe the lockout procedure and when would it be used?
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Improving the Delivery
Example Prompts:
• What’s the target production for the jaw?
• Sketch the crusher plates and double toggle mechanism.
• What are the crushing plant crusher models?
• Describe the lockout procedure and when would it be used?
• What does PI physically say about a product?
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Improving the Delivery
Example Prompts:
• How do the surveyors calculate volumes?
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Improving the Delivery
Example Prompts:
• How do the surveyors calculate volumes?
• Describe the end-of-month Stock Movement process.
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Improving the Delivery
Example Prompts:
• How do the surveyors calculate volumes?
• Describe the end-of-month Stock Movement process.
• Who last serviced and calibrated the weighbridge and when?
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Improving the Delivery
Example Prompts:
• How do the surveyors calculate volumes?
• Describe the end-of-month Stock Movement process.
• Who last serviced and calibrated the weighbridge and when?
• Calculate the cheapest cash sale price to deliver 65T of 20CL3 WM to Brunton Avenue, Richmond.
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Improving the Delivery
How did this approach work?
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Improving the Delivery
How did this approach work?
• Very positive feedback by graduates
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Improving the Delivery
How did this approach work?
• Very positive feedback by graduates
• High quality of work produced
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Improving the Delivery
How did this approach work?
• Very positive feedback by graduates
• High quality of work produced
• High level of self-motivation by graduates
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Improving the Delivery
How did this approach work?
• Very positive feedback by graduates
• High quality of work produced
• High level of self-motivation by graduates
• Very positive level of interaction between graduates and operational staff
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Improving the Delivery
Why did this approach work?
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Improving the Delivery
Why did this approach work?
• Aligns to ‘university assignment’ style, very familiar to graduate engineers
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Improving the Delivery
Why did this approach work?
• Aligns to ‘university assignment’ style, very familiar to graduate engineers
• Gives graduates an excuse to engage with operation staff
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Improving the Delivery
Why did this approach work?
• Aligns to ‘university assignment’ style, very familiar to graduate engineers
• Gives graduates an excuse to engage with operation staff
• Structures coverage of knowledge to achieve ‘whole of operation’ view every time
www.fultonhogan.com
Improving the Delivery
Why did this approach work?
• Aligns to ‘university assignment’ style, very familiar to graduate engineers
• Gives graduates an excuse to engage with operation staff
• Structures coverage of knowledge to achieve ‘whole of operation’ view every time
• Provides graduates with something to take ownership of
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Application in a Wider Context
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Application in a Wider Context
Constraints on the Rotation Program:
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Application in a Wider Context
Constraints on the Rotation Program:
• Time availability of the teacher
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Application in a Wider Context
Constraints on the Rotation Program:
• Time availability of the teacher
• Time availability of the student
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Application in a Wider Context
Constraints on the Rotation Program:
• Time availability of the teacher
• Time availability of the student
• Type of material to be covered
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Application in a Wider Context
Constraints on the Rotation Program:
• Time availability of the teacher
• Time availability of the student
• Type of material to be covered
• Amount of material to be covered
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Application in a Wider Context
Constraints on the Rotation Program:
• Time availability of the teacher
• Time availability of the student
• Type of material to be covered
• Amount of material to be covered
• Competence / Skill Level required after training
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Application in a Wider Context
Constraints on the Rotation Program:
• Frequency of the subject to be learned
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Application in a Wider Context
Constraints on the Rotation Program:
• Frequency of the subject to be learned
• Starting point of the student
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Application in a Wider Context
Constraints on the Rotation Program:
• Frequency of the subject to be learned
• Starting point of the student
• Interest level of the student
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Application in a Wider Context
Constraints on the Rotation Program:
• Frequency of the subject to be learned
• Starting point of the student
• Interest level of the student
• Interest level of the teacher
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Application in a Wider Context
Constraints on the Rotation Program:
• Frequency of the subject to be learned
• Starting point of the student
• Interest level of the student
• Interest level of the teacher
• Available resources
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Application in a Wider Context
It is crucial to understand and communicate:
• The fundamental learning objective
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Application in a Wider Context
It is crucial to understand and communicate:
• The fundamental learning objective
• The reason that objective is important
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Application in a Wider Context
It is crucial to understand and communicate:
• The fundamental learning objective
• The reason that objective is important
• The wider benefit of achieving that objective
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Thank You
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