Volunteer Leadershiplionsmd22.org/Acrobat Articles/MD 22 VOLUNTEER LEADERSHIP... · 2011. 9....

VOLUNTEER LEADERSHIP

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Presenters:PDG John Lawrence

Dee Hawkins

ICE BREAKER

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One example in your life where

you were a

Leader? Follower?

Innovator? Resource?

OVERVIEW

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• Defining Leadership

• Volunteer Motivations

• Leadership Styles

• Successful Leadership

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THOUGHTS ON LEADERSHIP

“I suppose leadership at

one time meant muscles;

but today it means getting

along with people.”

Indira Gandhi

WHAT IS LEADERSHIP?

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“Leaders are individuals who establish

direction for a working group of

individuals, who gain commitment from

these group members to this direction,

and then motivate the members to

achieve the directions’ outcomes.

This activity is something individual

members could not do on their own.”

Adapted from J.A. Conger,“Learning to Lead”

WHAT IS LEADERSHIP?

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“Leadership is mobilizing the

actions and efforts of others

to achieve common goals.”

BUSINESS MANAGER & VOLUNTEER LEADER

Compare the Business Manager & Leader of

Volunteers

Worksheet

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Directs staff

Appointed

Achievement focused

Intellectual/logical

Focus on results

Scientific

Power from position

Permanent appt

Problem oriented

o Recruits staff

o Elected

o Relationship focused

o Focus on process

o Emotional/caring

o Creative

o Power from people

o Appointment changes

o Service oriented

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BUSINESS MANAGER & VOLUNTEER LEADER

OVERVIEW

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• Defining Leadership

• Volunteer Motivation

• Leadership Styles

• Successful Leadership

THOUGHTS ON LEADERSHIP

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“Leadership is the art of

getting someone else to do

something you want done

because he wants to do it.”

Dwight Eisenhower

TOP 10 MOTIVATORS FOR VOLUNTEERS

• Relationships

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• Achievement • Involvement

• Ownership

• Empowerment

• Personal Growth

• Comfort

• Contribution

• Recognition

• Relevance

TOP 10 MOTIVATORS

Any others?

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TOP 10 MOTIVATORS

Member MotivationAssessment

Volunteer Leadership

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THOUGHTS ON LEADERSHIP

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“People often say motivation

doesn’t last. Well, neither

does bathing – that’s why we

recommend it daily.”

Zig ZiglerAmerican author &Motivational speaker

OVERVIEW

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• Defining Leadership

• Volunteer Motivation

• Leadership Styles

• Successful Leadership

WHAT IS LEADERSHIP STYLE?

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“Leadership style is the

manner and approach

of providing direction,

implementing plans,

and motivating people.”

LEADERSHIP STYLES

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1 2 3 4

Forceful Outgoing Diplomatic Passive

Adventurous Generous Analytic Patient

Demanding Sociable Accurate Calm

Competitive Trusting Systematic Loyal

Decisive Convincing Sensitive Deliberate

Self-assured Enthusiastic Conscientious Team-oriented

Daring Emotional Conventional Stable

Total: Total: Total: Total:

LEADERSHIP STYLES

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Results

Style A = Autocratic

Style B = Democratic

Style C = Bureaucratic

Style D = Laissez Faire

LEADERSHIP STYLES

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Autocratic characteristics

- Authority - High control

- Responsibility - Solitary

- Less consultation - Direct

- Minimal delegation

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Autocratic advantages

- Reduced stress due to control

- Productivity under supervision

- Improved logistics/communication

- Faster decision making

LEADERSHIP STYLES

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Autocratic disadvantages

- Robbing of experience/learning

- Increased workload for leader

- Not working in peer relationships

- Dependence = Demotivation

LEADERSHIP STYLES

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Autocratic effectiveness

- Short term projects

- Complex, risky, or technical

- Tight deadlines/exact specifications

- Not much time/energy to mentor

LEADERSHIP STYLES

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Democratic characteristics

- Consultation - Delegation

- Participatory - Feedback

- Sharing responsibility

- Encourage development

LEADERSHIP STYLES

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Democratic advantages

- Positive environment

- Reduction of friction/politics

- Better decisions/effectiveness

- Equal relationships

LEADERSHIP STYLES

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Democratic disadvantages

- Slow decision making

- Lengthy, boring process

- Possible communication breakdown

- Pseudo participation

LEADERSHIP STYLES

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Democratic effectiveness

- Grassroots feedback

- Creative ideas / open forum

- Emphasis on training/development

- Better treatment = happier volunteers

LEADERSHIP STYLES

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Bureaucratic characteristics

- Business like - Formal

- Hierarchical - Rigid

- Rules and procedure oriented

- Top down enforcement

LEADERSHIP STYLES

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Bureaucratic advantages

- Increased safety

- Quality detailed work

- Success in following rules

- Strict control of results

LEADERSHIP STYLES

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Bureaucratic disadvantages

- Dehumanizing/less enjoyable

- No creativity or development

- Negative hierarchy and politics

- Poor communication/participation

LEADERSHIP STYLES

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Bureaucratic effectiveness

- Extremely large groups

- Trackable accountability

- Benefits from adherence to rules

LEADERSHIP STYLES

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Laissez Faire characteristics

-“Hands off” or “Free rein” mentality

- Complete freedom to make own decisions

- Little to no direction or guidance

- Managers provide tools and resources

- All authority given to the workers

LEADERSHIP STYLES

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Laissez Faire advantages

- Independence from group decision

- Pride in work

- Motivation to do well

- High level of trust

LEADERSHIP STYLES

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Laissez Faire disadvantages

- No regular feedback or progress reports

- Uncertainty on direction

- Absence of leadership

- Inconsistent productivity

- Unregulated results

LEADERSHIP STYLES

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Laissez Faire effectiveness

- Promotes trust in the workers

- High productivity among skilled workers

- Personal success = Team success

LEADERSHIP STYLES

LEADERSHIP STYLES

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WHAT’S THE BEST STYLE

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CombinationTelling your Lions that a procedure is not working

correctly and a new one must be established

(autocratic). Establishing rules to ensure safety

and delegating tasks in order to implement the

new procedure (bureaucratic). Asking for their

ideas and input on creating a new procedure

(democratic). Giving the teams free rein to

accomplish their tasks (laissez faire).

OVERVIEW

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• Defining Leadership

• Volunteer Motivation

• Leadership Styles

• Successful Leadership

SUCCESSFUL LEADERS ARE ABLE TO…

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• Communicate

• Motivate

• Build Teams

• Solve Problems

• Resolve Conflicts

• Manage Change

• Promote Creativity

PRACTICES OF SUCCESSFUL LEADERS *

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1.Challenge the process

2.Inspire a shared vision

3.Enable others to act

4.Model the way

5.Encourage the heart

*From Kouzes, J. M. and Posner, B. Z. (2002). The Leadership

Challenge. San Francisco, CA: Jossey-Bass.

THOUGHTS ON LEADERSHIP

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“Success is not final, failure

is not fatal: it is the courage

to continue that counts.“

Winston Churchill

CHALLENGE THE PROCESS

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•Meet /Overcome barriers

•Never fear failure•Take a Radical LEAP*

- Love- Energy- Audacity- Proof

* From Farber, Steve (2004). The Radical Leap: Extreme Leadership

at Work and Beyond. Kaplan Business

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Rev. Theodore HesburghPresident Emeritus,

University of Notre Dame

THOUGHTS ON LEADERSHIP

“The very essence of leadership

is that you have to have a vision.”

INSPIRE A SHARED VISION

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•Vision

•Team goals

•Enthusiasm

THOUGHTS ON LEADERSHIP

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“Don't tell people how to do

things, tell them what to do

and let them surprise you

with their results.”

George S. Patton

ENABLE OTHERS TO ACT

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• Shared decisions

• Meaning

• Coach and support

• Trust and confidence

THOUGHTS ON LEADERSHIP

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“Leadership is practiced not

so much in words as in

attitude and in actions.”

Harold GeneenFounder, MCI Communications

MODEL THE WAY

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• Set an example

• Deeds match words

• Little things = success

THOUGHTS ON LEADERSHIP

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“Outstanding leaders appeal

to the hearts of their

followers - not their minds.”

Author Unknown

ENCOURAGE THE HEART

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•Keep going when times are tough

•Simple actions / dramatic gestures

•Reinforce to motivate

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1. Challenge the process

2. Inspire a shared vision

3. Enable others to act

4. Model the way

5. Encourage the heart

Do you demonstrate these qualities?

PRACTICES OF SUCCESSFUL LEADERS

THOUGHTS ON LEADERSHIP

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“True leadership must be for the

benefit of the followers not the

enrichment of the leaders.”

Robert TownsendAuthor and Former

Chairman of Avis

OVERVIEW

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• Defining Leadership

• Volunteer Motivation

• Leadership Styles

• Successful Leadership

QUESTIONS

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SEMINAR EVALUATION

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Seminar adapted by Lion Brindisi Chan of Washington DC (Special Olympics) Lions Club from LCI’s Volunteer Leadership, Dynamic Leadership, Identifying and Developing Leaders presentations and other referred sources