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VOLUNTEER LEADERSHIP
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Presenters:PDG John Lawrence
Dee Hawkins
ICE BREAKER
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One example in your life where
you were a
Leader? Follower?
Innovator? Resource?
OVERVIEW
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• Defining Leadership
• Volunteer Motivations
• Leadership Styles
• Successful Leadership
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THOUGHTS ON LEADERSHIP
“I suppose leadership at
one time meant muscles;
but today it means getting
along with people.”
Indira Gandhi
WHAT IS LEADERSHIP?
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“Leaders are individuals who establish
direction for a working group of
individuals, who gain commitment from
these group members to this direction,
and then motivate the members to
achieve the directions’ outcomes.
This activity is something individual
members could not do on their own.”
Adapted from J.A. Conger,“Learning to Lead”
WHAT IS LEADERSHIP?
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“Leadership is mobilizing the
actions and efforts of others
to achieve common goals.”
BUSINESS MANAGER & VOLUNTEER LEADER
Compare the Business Manager & Leader of
Volunteers
Worksheet
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Directs staff
Appointed
Achievement focused
Intellectual/logical
Focus on results
Scientific
Power from position
Permanent appt
Problem oriented
o Recruits staff
o Elected
o Relationship focused
o Focus on process
o Emotional/caring
o Creative
o Power from people
o Appointment changes
o Service oriented
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BUSINESS MANAGER & VOLUNTEER LEADER
OVERVIEW
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• Defining Leadership
• Volunteer Motivation
• Leadership Styles
• Successful Leadership
THOUGHTS ON LEADERSHIP
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“Leadership is the art of
getting someone else to do
something you want done
because he wants to do it.”
Dwight Eisenhower
TOP 10 MOTIVATORS FOR VOLUNTEERS
• Relationships
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• Achievement • Involvement
• Ownership
• Empowerment
• Personal Growth
• Comfort
• Contribution
• Recognition
• Relevance
TOP 10 MOTIVATORS
Any others?
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TOP 10 MOTIVATORS
Member MotivationAssessment
Volunteer Leadership
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THOUGHTS ON LEADERSHIP
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“People often say motivation
doesn’t last. Well, neither
does bathing – that’s why we
recommend it daily.”
Zig ZiglerAmerican author &Motivational speaker
OVERVIEW
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• Defining Leadership
• Volunteer Motivation
• Leadership Styles
• Successful Leadership
WHAT IS LEADERSHIP STYLE?
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“Leadership style is the
manner and approach
of providing direction,
implementing plans,
and motivating people.”
LEADERSHIP STYLES
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1 2 3 4
Forceful Outgoing Diplomatic Passive
Adventurous Generous Analytic Patient
Demanding Sociable Accurate Calm
Competitive Trusting Systematic Loyal
Decisive Convincing Sensitive Deliberate
Self-assured Enthusiastic Conscientious Team-oriented
Daring Emotional Conventional Stable
Total: Total: Total: Total:
LEADERSHIP STYLES
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Results
Style A = Autocratic
Style B = Democratic
Style C = Bureaucratic
Style D = Laissez Faire
LEADERSHIP STYLES
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Autocratic characteristics
- Authority - High control
- Responsibility - Solitary
- Less consultation - Direct
- Minimal delegation
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Autocratic advantages
- Reduced stress due to control
- Productivity under supervision
- Improved logistics/communication
- Faster decision making
LEADERSHIP STYLES
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Autocratic disadvantages
- Robbing of experience/learning
- Increased workload for leader
- Not working in peer relationships
- Dependence = Demotivation
LEADERSHIP STYLES
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Autocratic effectiveness
- Short term projects
- Complex, risky, or technical
- Tight deadlines/exact specifications
- Not much time/energy to mentor
LEADERSHIP STYLES
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Democratic characteristics
- Consultation - Delegation
- Participatory - Feedback
- Sharing responsibility
- Encourage development
LEADERSHIP STYLES
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Democratic advantages
- Positive environment
- Reduction of friction/politics
- Better decisions/effectiveness
- Equal relationships
LEADERSHIP STYLES
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Democratic disadvantages
- Slow decision making
- Lengthy, boring process
- Possible communication breakdown
- Pseudo participation
LEADERSHIP STYLES
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Democratic effectiveness
- Grassroots feedback
- Creative ideas / open forum
- Emphasis on training/development
- Better treatment = happier volunteers
LEADERSHIP STYLES
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Bureaucratic characteristics
- Business like - Formal
- Hierarchical - Rigid
- Rules and procedure oriented
- Top down enforcement
LEADERSHIP STYLES
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Bureaucratic advantages
- Increased safety
- Quality detailed work
- Success in following rules
- Strict control of results
LEADERSHIP STYLES
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Bureaucratic disadvantages
- Dehumanizing/less enjoyable
- No creativity or development
- Negative hierarchy and politics
- Poor communication/participation
LEADERSHIP STYLES
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Bureaucratic effectiveness
- Extremely large groups
- Trackable accountability
- Benefits from adherence to rules
LEADERSHIP STYLES
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Laissez Faire characteristics
-“Hands off” or “Free rein” mentality
- Complete freedom to make own decisions
- Little to no direction or guidance
- Managers provide tools and resources
- All authority given to the workers
LEADERSHIP STYLES
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Laissez Faire advantages
- Independence from group decision
- Pride in work
- Motivation to do well
- High level of trust
LEADERSHIP STYLES
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Laissez Faire disadvantages
- No regular feedback or progress reports
- Uncertainty on direction
- Absence of leadership
- Inconsistent productivity
- Unregulated results
LEADERSHIP STYLES
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Laissez Faire effectiveness
- Promotes trust in the workers
- High productivity among skilled workers
- Personal success = Team success
LEADERSHIP STYLES
LEADERSHIP STYLES
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WHAT’S THE BEST STYLE
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CombinationTelling your Lions that a procedure is not working
correctly and a new one must be established
(autocratic). Establishing rules to ensure safety
and delegating tasks in order to implement the
new procedure (bureaucratic). Asking for their
ideas and input on creating a new procedure
(democratic). Giving the teams free rein to
accomplish their tasks (laissez faire).
OVERVIEW
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• Defining Leadership
• Volunteer Motivation
• Leadership Styles
• Successful Leadership
SUCCESSFUL LEADERS ARE ABLE TO…
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• Communicate
• Motivate
• Build Teams
• Solve Problems
• Resolve Conflicts
• Manage Change
• Promote Creativity
PRACTICES OF SUCCESSFUL LEADERS *
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1.Challenge the process
2.Inspire a shared vision
3.Enable others to act
4.Model the way
5.Encourage the heart
*From Kouzes, J. M. and Posner, B. Z. (2002). The Leadership
Challenge. San Francisco, CA: Jossey-Bass.
THOUGHTS ON LEADERSHIP
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“Success is not final, failure
is not fatal: it is the courage
to continue that counts.“
Winston Churchill
CHALLENGE THE PROCESS
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•Meet /Overcome barriers
•Never fear failure•Take a Radical LEAP*
- Love- Energy- Audacity- Proof
* From Farber, Steve (2004). The Radical Leap: Extreme Leadership
at Work and Beyond. Kaplan Business
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Rev. Theodore HesburghPresident Emeritus,
University of Notre Dame
THOUGHTS ON LEADERSHIP
“The very essence of leadership
is that you have to have a vision.”
INSPIRE A SHARED VISION
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•Vision
•Team goals
•Enthusiasm
THOUGHTS ON LEADERSHIP
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“Don't tell people how to do
things, tell them what to do
and let them surprise you
with their results.”
George S. Patton
ENABLE OTHERS TO ACT
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• Shared decisions
• Meaning
• Coach and support
• Trust and confidence
THOUGHTS ON LEADERSHIP
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“Leadership is practiced not
so much in words as in
attitude and in actions.”
Harold GeneenFounder, MCI Communications
MODEL THE WAY
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• Set an example
• Deeds match words
• Little things = success
THOUGHTS ON LEADERSHIP
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“Outstanding leaders appeal
to the hearts of their
followers - not their minds.”
Author Unknown
ENCOURAGE THE HEART
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•Keep going when times are tough
•Simple actions / dramatic gestures
•Reinforce to motivate
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1. Challenge the process
2. Inspire a shared vision
3. Enable others to act
4. Model the way
5. Encourage the heart
Do you demonstrate these qualities?
PRACTICES OF SUCCESSFUL LEADERS
THOUGHTS ON LEADERSHIP
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“True leadership must be for the
benefit of the followers not the
enrichment of the leaders.”
Robert TownsendAuthor and Former
Chairman of Avis
OVERVIEW
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• Defining Leadership
• Volunteer Motivation
• Leadership Styles
• Successful Leadership
QUESTIONS
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SEMINAR EVALUATION
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Seminar adapted by Lion Brindisi Chan of Washington DC (Special Olympics) Lions Club from LCI’s Volunteer Leadership, Dynamic Leadership, Identifying and Developing Leaders presentations and other referred sources
