Vodafone Enterprise Service ( 31 May) (2)

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Vodafone Welcomes the Users

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Customer Services

National Account Manager

Sales Executive

Service Manager

Corprelations.kar@vodafone.com

111

099200 66666 ( Corporate connections)

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Vodafone Differentiator at a GlanceSpecialized Customer Services

WSS : Service Activation and deactivation

24/7 Support for Value added services ( 55666 ) Toll free

Dedicated Service Manager

Self Service Kiosk helps in Service activation & deactivation, accepting payment through Credit Card, cheque and cash round the clock.

Standardized service across the globe through Vodafone Global Enterprise Team

Exclusive Vodafone Stores, Mini stores & Mobile Stores at your door steps

PAN India Escalation Matrix for seamless services

Dedicated Inbuilding Solution at corporate for enhanced coverage

Customized Network Solutions

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Service Experience

• From Delight to Bonding with the Key Stakeholders

• Extended Service Reach

• End to End SLA

• Escalation Resolution within defined TAT

• Complaint Resolution

• Increased consistency and Centralization

• Periodic Service Review with the account

• Handling enquiries, requests and complaints at the Vodafone Service Desks

• Handholding and ensuring customer satisfaction at all level

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Vodafone Welcomes the Users