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VERTICAL MARKET MSPs
TOP 100
2 0 1 6 E d i t i o nCopyright © After Nines Inc. and ChannelE2E, 2016
™
Welcome to the Top 100 Vertical Market MSPs™ 2016 Edition. The research and corresponding list are based on a ChannelE2E™ worldwide survey of MSPs, conducted in Q1 2016. Rankings are based on annual recurring revenues in specific vertical markets.
Top Vendors Empowering Vertical Market MSPs
2 Top 100 Vertical Market MSPs™ 2016 Edition
2015
$245.9M 2014
$219.1M
Combined Vertical Market Recurring Revenues
Users:
319,618
What The Top 100 Manages
Devices:
342,920
NOTE: Total exceeds 100% because
multiple answers permitted
Microsoft Dell HP Inc./ HP
Enterprise
Continuum Ingram Micro
Cisco Systems
Connect Wise
Amazon Datto VMware SolarWinds N-able
10% 7%7%7% 6%
50%
33%
19% 17% 15% 14%
Source: ChannelE2E Top 100 Vertical Market MSPs, 2016 Edition
Participating MSPs: Focus Areas
Healthcare
Financial Services
Manufacturing
Gov’t & Education
Legal
Retail & Hospitality
Other
+
...
27%
23%
14%
13%
8%
8%
7%
Welcome & Methodology
Top 5 Healthcare MSPs
3 Top 100 Vertical Market MSPs™ 2016 Edition
COMPANY WEB LOCATION TOP EXEC
TekLinks Inc.
Onepath
ETS — Erbs Technology Solutions
Lumen21
The Electronic O!ce
www.TekLinks.com
www.1path.com
www.etsconnect.com
www.Lumen21.com
www.electronico!ce .net
Birmingham, AL
Smyrna, GA
Cedar Rapids, IO
Orange, CA
Asheville, NC
Jim Akerhielm, CEO
Ben Balsley, CEO
Jim Koch, CEO
Eduardo Don, President & CEO
Kemper Brown, President & CEO
VERTICAL RANK
TOP 100 RANK
1
2
3
4
5
2
4
5
10
12
+UPSIDERoughly 40% of healthcare providers say budgets are still growing for 2016, but only 25% of providers with growing budgets attribute the growth to electronic health records (EHR), according to IDC. Translation: The post-EHR era is upon us as providers turn to optimizing the business for accountable care, adding analytics and care management, and away from massive enterprise EHR projects, IDC says.
DOWNSIDEHealthcare providers will face more HIPAA (Health Insurance Portability and Accountability Act) audits, though IT service providers can help clientele achieve compliance.
GET TO KNOWHIMSS (www.HIMSS.org)
STANDS FORHealthcare Information and Management Systems Society
Leading MSPs in HealthcareAverage Annual Recurring in Vertical:
$3.48 million
Top 5 Financial Services MSPs
4 Top 100 Vertical Market MSPs™ 2016 Edition
UPSIDEFinancial services IT spending will reach almost $480 billion worldwide in 2016 with a five-year compound annual growth rate (CAGR) of 4.2%, IDC predicts, with major focus areas including cloud, mobile and big data/analytics.
DOWNSIDEFinTech startups continue to disrupt more traditional financial services firms, especially in the wealth management and online lending sectors.
GET TO KNOWAssociation for Financial Technology (http://aftweb.com)
Wall Street Technology Associations (www.wsta.org)
Leading MSPs in Financial ServicesAverage Annual Recurring in Vertical:
$3.27 million
COMPANY WEB LOCATION TOP EXEC
All Covered
Agio
netConsult Ltd
West Monroe Partners
Proactive Technologies
www.allcovered.com
www.agio.com/
www.netconsult .co.uk/
www.westmonroe partners.com
www.proactivetech .net
Mount Laurel, NJ
New York, NY
London, England
Chicago, IL
New York, NY
Todd Croteau, President
Bart McDonough, CEO
Richard McDonald, CEO
Kevin McCarty, CEO
Dave Cava, Owner
VERTICAL RANK
TOP 100 RANK
1
2
3
4
5
1
3
14
19
20
Top 5 Manufacturing MSPs
5 Top 100 Vertical Market MSPs™ 2016 Edition
UPSIDEBy the end of 2017, 50% of manufacturers will coordinate cloud, mobility, and advanced analytics to create more e!ciencies on their shop floors, IDC predicts. Plus, the proliferation of sensors and better communication infrastructure is leading to greater a volume, velocity and variety of data gathering.
DOWNSIDEFew MSPs have mastered big data management techniques that sensor-driven networks require.
GET TO KNOWAssociation for Manufacturing Technology (www.amtonline.org)
Leading MSPs in ManufacturingAverage Annual Recurring in Vertical:
$900,000
COMPANY WEB LOCATION TOP EXEC
SWC Technology Partners
MotherG, LLC
Bryley Systems Inc.
Pics Itech
California Computer Options, Inc.
www.swc.com
www.motherg.com
www.Bryley.com
www.PICS-ITECH .com
www.computeroptions .net
Oak Brook, IL
Itasca, IL
Hudson, MA
Mt. Holly, NJ
Redlands, CA
Bob Knott, President
David Davenport, CEO
Gavin Livingstone, President
Terrence Rossi, Owner
Bob Marcynyzyn, CEO
VERTICAL RANK
TOP 100 RANK
1
2
3
4
5
24
34
42
45
48
Top 5 Government & Education MSPs
6 Top 100 Vertical Market MSPs™ 2016 Edition
GOVERNMENT UPSIDECloud spending now represents about 8.5% of all IT spending by the federal government for fiscal year 2016 (FY16), up from 5% in 2015, according to IDC. By 2018, 50% of federal government spending will involve cloud, IDC predicts. MSPs that can meet FIPS, FISMA, and other FedRAMP standards are ideally positioned.
GOVERNMENT DOWNSIDEThe U.S. government has been fighting a losing battle on the cybersecurity front. State CIOs are urging the federal government to finalize a cyberattack response plan. A draft plan delivered to the White House in the fall of 2009 — and later released as an interim draft, in March 2010 — has yet to be approved by the administration, The Wall Street Journal says.
EDUCATION UPSIDEUnited States colleges and universities spent $6.6 billion on IT in 2015, while K-12 schools spent about $4.7 billion. Most IT spending in education occurs in California ($2.3 billion), Texas ($1.2 billion) and New York ($1.1 billion), IDC says.
EDUCATION DOWNSIDEOverall teacher training and tech support budgets dropped slightly from 2014 to 2015, according to EdNet Insight. Much of the spending is shifting toward online testing and common core support projects.
GET TO KNOWEducause (www.educause.edu)
National Association of State Technology Directors (www.nastd.org)
Association for Federal Information Resources Management, AFFIRM (http://a!rm.org)
Leading MSPs in Government and EducationAverage Annual Recurring in Vertical:
$848,000
COMPANY WEB LOCATION TOP EXEC
Colorado Computer Support
Island Tech Services
Heritage Technology Solutions
Information Systems Integration, LLC
Ash Creek Enterprises, Inc.
www.coloradosupport .com
www.itsg.us.com
www.htspc.net
http://isicg.com
http://ashcreek.com
Colorado Springs, CO
Ronkonkoma, NY
Crestwood, IL
Yoakum, TX
Stratford, CT
Blake Schwank, President & CEO
Robert Gronenthal, CEO
Ray Gold, President
Kenneth Holley, Founder & CEO
Mark Calzone, President
VERTICAL RANK
TOP 100 RANK
1
2
3
4
5
31
44
46
53
56
Top 5 Legal MSPs
7 Top 100 Vertical Market MSPs™ 2016 Edition
UPSIDEGenerally speaking, security is the top IT priority within law firms — with encryption, intrusion detection and intrusion prevention taking center stage, according to the International Legal Technology Association.
DOWNSIDEThe number of U.S. law firm combinations reached the highest point in 2015 as consolidation continued to sweep the legal industry, according to a report by consulting firm Altman Weil. Mergers and acquisitions (M&A) is expected to continue as legal firms roll up. Integration projects should be plentiful, but MSPs will need to scale to support the larger legal combinations.
GET TO KNOWInternational Legal Technology Association (www.iltanet.org)
Leading MSPs in LegalAverage Annual Recurring in Vertical:
$1.7 million
COMPANY WEB LOCATION TOP EXEC
WAMS Inc.
Western Digitech
Information Tech. Professionals
C.A.S.S. Inc.
LogicForce Consulting
www.wamsinc.com
www.westerndigitech .com
www.itprosusa.com
www.cass-tech.com
www.logicforce.com
Brea, CA
Miami, FL
Madison, WI
Farmington Hills, MI
Nashville, TN
Kevin Haight, General Manager
Josh Kotler, CEO
Paul Hager, CEO
Robert Stants, President & CEO
John Sweeney, President & CEO
VERTICAL RANK
TOP 100 RANK
1
2
3
4
5
11
27
36
37
40
Top 5 Retail & Hospitality MSPs
8 Top 100 Vertical Market MSPs™ 2016 Edition
RETAIL & HOSPITALITY UPSIDEGlobal retail IT spending will exceed $111 billion by 2020, representing a compound annual growth rate (CAGR) of 4% form 2016, according to TechNavio. The biggest trends will involve the emergence of facial recognition software; Internet of Things (IoT) sensors; social media marketing; and location-based services.
RETAIL & HOSPITALITY DOWNSIDEMajor retail store operators continue to struggle vs. online retailers. The latest example involves Sports Authority shuttering 320 retail locations amid that company’s bankruptcy in mid-2016.
GET TO KNOWNational Retail Federation (www.nrg.com)
Hospitality Financial and Technology Professionals (www.hftp.org)
Leading MSPs in Hospitality and RetailAverage Annual Recurring in Vertical:
$1.8 million
COMPANY WEB LOCATION TOP EXEC
eMazzanti Technologies
Blue Fox Group
Snap Technology Inc.
Xonicwave
Bryley Systems Inc.
www.emazzanti.net
www.bfoxg.com
www.snaptechit.com
www.xonicwave.com
www.Bryley.com
Hoboken, NJ
Tempe, AZ
Cumming, GA
San Diego, CA
Hudson, MA
Carl Mazzanti, CEO
Eric Wood, Owner
Daniel Sha"er, COB
Chad Moore, CEO
Gavin Livingstone, President
VERTICAL RANK
TOP 100 RANK
1
2
3
4
5
15
21
33
66
79
Top 100 Vertical Market MSPs
9 Top 100 Vertical Market MSPs™ 2016 Edition
COMPANY WEB LOCATION TOP EXEC TOP VERTICAL
All Covered
TekLinks Inc.
Agio
Onepath
ETS — Erbs Technol-ogy Solutions
American Technology Services, Inc.
Synergics
Winxnet
IT-Serve.com
Lumen21
WAMS Inc.
The Electronic O!ce
Medicus Solutions
netConsult Ltd
eMazzanti Technologies
Vistem Solutions, Inc.
Aldridge Health
Information Strategy Design
West Monroe Partners
Proactive Technologies
www.allcovered.com
www.TekLinks.com
www.agio.com
www.1path.com
www.etsconnect .com
www.networkats .com
www.synergics.be
www.winxnet.com
www.it-serve.com
www.Lumen21.com
www.wamsinc.com
www.electronico!ce .net
www.msinc.com
www.netconsult .co.uk
www.emazzanti.net
www.vistem.com
http://health .aldridge.com
www.isdesign.com
www.westmonroe partners.com
www.proactivetech .net
Mount Laurel New Jersey
Birmingham Alabama
New York, New York
Smyrna, Georgia
Cedar Rapids, Iowa
Fairfax, Virginia
Brussel, Belgium
Portland, Maine
Dubai, Dubai
Orange, California
Brea, California
Asheville North Carolina
Alpharetta, Georgia
London , England
Hoboken New Jersey
Irvine, California
Houston, Texas
Mesa, Arizona
Chicago, Illinois
New York, New York
Todd Croteau President
Jim Akerhielm, CEO
Bart McDonough CEO
Ben Balsley, CEO
Jim Koch, CEO
Je" Chandler, CEO
Jochen Maertens CEO
Chris Claudio, CEO
Jens Lund, CEO & Managing Director
Eduardo Don President & CEO
Kevin Haight General Manager
Kemper Brown President & CEO
Chris Jann President & CEO
Richard McDonald CEO
Carl Mazzanti, CEO
Keith Nelson VP of Technology
David Schafran President
Steven Losefsky CEO
Kevin McCarty, CEO
Dave Cava, Owner
Financial Services/Banking
Healthcare
Financial Services/Banking
Healthcare
Healthcare
Not for Profit
Technology
Not for Profit
Media
Healthcare
Legal
Healthcare
Healthcare
Financial Services/Banking
Retail
Transportation
Healthcare
Healthcare
Financial Services/Banking
Financial Services/Banking
RANK
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
COMPANIES RANKED 1-20
10 Top 100 Vertical Market MSPs™ 2016 Edition
COMPANY WEB LOCATION TOP EXEC TOP VERTICAL
Blue Fox Group
ChinaNetCloud
PriorityOne Group
SWC Technology Partners
Hestia
Managed Solution
Western Digitech
Center for Computer Resources
Nucleus Networks Inc.
Tier3MD
Colorado Computer Support
Five Nines Technology Group
Snap Technology Inc.
MotherG, LLC
JMARK Business Solutions, Inc.
Information Technol-ogy Professionals
C.A.S.S. Inc.
Full Service Networking
IT Solutions Consulting, Inc.
LogicForce Consulting
www.bfoxg.com
www.ChinaNet Cloud.com
www.p1cgroup.com
www.swc.com
www.hestia-it.be
www.managed solution.com
www.western digitech.com
www.ccr1.com
www.yournucleus.ca
www.tier3md.com
www.colorado support.com
www.gonines.com
www.snaptechit.com
www.motherg.com
www.jmark.com
www.itprosusa.com
www.cass-tech.com
www.fullservice.net
www.itsolutions- inc.com
www.logicforce.com
Tempe, Arizona
Shanghai, China
Rutherford New Jersey
Oak Brook, Illinois
Edegem, Antwerp
San Diego, California
Miami, Florida
Sterling Heights Michigan
Vancouver British Columbia
Chamblee, Georgia
Colorado Springs Colorado
Lincoln, Nebraska
Cumming, Georgia
Itasca, Illinois
Springfield, Missouri
Madison, Wisconsin
Farmington Hills Michigan
Cincinnati, Ohio
Fort Washington Pennsylvania
Nashville, Tennessee
Eric Wood, Owner
Steve Mushero, CEO
Nelson Gomes President & CEO
Bob Knott, President
Nicolas Geudens CEO
Sean Ferrel, CEO
Josh Kotler, CEO
Curtis Hicks, II CEO
Gary Baerg President
Sheryl Cherico, CEO
Blake Schwank President & CEO
Nick Bock, CEO
Daniel Sha"er, COB
David Davenport CEO
Thomas Douglas President
Paul Hager, CEO
Robert Stants President & CEO
Rick Maxwell President & CEO
Ted Swanson Founder
John Sweeney President & COO
Retail
Technology
Healthcare
Manufacturing
Healthcare
Not for Profit
Legal
Service Providers
Construction
Healthcare
Education
Healthcare
Retail
Manufacturing
Financial Services/Banking
Legal
Legal
Professional Services
Healthcare
Legal
RANK
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
Top 100 Vertical Market MSPs
COMPANIES RANKED 21-40
11 Top 100 Vertical Market MSPs™ 2016 Edition
COMPANY WEB LOCATION TOP EXEC TOP VERTICAL
BlackInk IT
Bryley Systems Inc.
Atiwa Computing, Inc
Island Tech Services
Pics Itech
Heritage Technology Solutions
StoneHill Technical Solutions, Inc.
California Computer Options, Inc.
Biz Technology Solutions, Inc.
Pulse Business Solutions, LLC
ComTec Solutions, LLC.
Doberman Technologies LLC
Information Systems Integration, LLC
Kinetics Group
Compex Inc.
Ash Creek Enterprises, Inc.
Netstar UK Ltd
IT Freedom Inc.
Brainlink International, Inc.
Vertical Solutions
www.blackinkit.com
www.Bryley.com
www.atiwa.com
www.itsg.us.com
www.PICS-ITECH .com
www.htspc.net
www.stonehilltech .com
www.computer options.net
www.biztechnology solutions.com
www.pulsebiz solutions.com
www.comtec solutions.com
www.doberman technologies.com
http://isicg.com
www.kinetics.co.nz
www.compextech .com
http://ashcreek.com
https://www. netstar.co.uk/
www.itfreedom.com
www.Brainlink.com
www.verticalsol.com
Indianapolis, Indiana
Hudson Massachusetts
Houston, Texas
Ronkonkoma New York
Mt. Holly New Jersey
Crestwood, Illinois
Laguna Hills California
Redlands, California
Mooresville North Carolina
Fort Myers, Florida
Rochester, New York
Mason, Michigan
Yoakum, Texas
Auckland New Zealand
Silverton, Oregon
Stratford Connecticut
London, England
Austin, Texas
Queens, New York
Bridgeville Pennsylvania
Doug Allgood President & CEO
Gavin Livingstone President
Wayne Springer President and CEO
Robert Gronenthal CEO
Terrence Rossi Owner
Ray Gold, President
David Bryden, CEO
Bob Marcynyzyn CEO
Mahmoud Chou"ani President & CEO
James Ritter CEO & Founder
Rob Moyer President
Ian Richardson, CEO
Kenneth Holley Founder & CEO
Andrew Hunt, CEO
Matthew Middlestetter President
Mark Calzone President
Mit Patel Managing Director
Carey Jung President
Raj Goel, CTO
Bruce Nelson President
Professional Services
Manufacturing
Healthcare
Government
Manufacturing
Government
Legal
Manufacturing
Healthcare
Real Estate
Manufacturing
Healthcare
Government
Professional Services
Healthcare
Education
Financial Services/Banking
Technology
Financial Services/Banking
Healthcare
RANK
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
Top 100 Vertical Market MSPs
COMPANIES RANKED 41-60
12 Top 100 Vertical Market MSPs™ 2016 Edition
COMPANY WEB LOCATION TOP EXEC TOP VERTICAL
FPA Technology Services, Inc.
3nom
NET Xperts LLC
On-Site Technology
Right Hand Technology Group
Xonicwave
GeekTek IT Services
PACE Technical Services Inc.
Blueclone Networks
Blue Technologies Smart Solutions
Neoscope
RMON Networks, Inc
ALCON DTS
Managed IT Systems, Inc.
LevelCloud - A Forum Info-Tech Brand
Red Level Networks
Klos Consulting, Inc
Digital Boardwalk
Bryley Systems Inc.
iSolutions Ltd.
www.fpainc.com
www.3nom.com
www.thenetxperts .com
www.on-site technology.com
www.righthandtech nologygroup.com
www.xonicwave.com
www.geektek.com
www.pacetechnical .com
www.blueclone.com
www.btohio.com
www.neoscopeit .com
www.rmonnetworks .com
www.alcondts.com
www.managedit systems.com
www.levelcloud.net
www.redlevel networks.com
www.klosconsulting .com
www.digitalboard walk.com
www.Bryley.com
www.isolutions.hu
Encino, California
Teaneck, New Jersey
Pittsburgh Pennsylvania
Bloomfield New Jersey
Pittsburgh Pennsylvania
San Diego, California
Sherman Oaks California
Richmond Hill Ontario
Princeton New Jersey
Cleveland, Ohio
Portsmouth New Hampshire
Plaistow New Hampshire
Austin, Texas
Athens, Georgia
Corona, California
Novi, Michigan
Parkland, Florida
Pensacola, Florida
Hudson Massachusetts
Budaors, Hungary
Craig Pollack CEO & Founder
Abraham Sasson CEO
Marc Sachs President
Luis Garcia, CIO
Jason Vanzin, CEO
Chad Moore, CEO
Eric Schlissel, CEO
Shael Risman, CEO
Milan Baria President & CEO
Paul Sems, GM
Timothy Martin President & CEO
Timothy Howard President
Eduardo Contreras CEO
Scott Meeler, CEO
Biren Shukla, CEO
David King, CEO
Keenan Klos President
Tim Shoop, CEO
Gavin Livingstone President
Attila Papp, CEO
Financial Services/Banking
Financial Services/Banking
Not for Profit
Manufacturing
Manufacturing
Retail
Manufacturing
Not for Profit
Healthcare
Education
Education
Government
Healthcare
Healthcare
Legal
Manufacturing
Construction
Healthcare
Hospitality
Manufacturing
RANK
61
62
63
64
65
66
67
67
69
70
71
72
73
74
75
76
77
78
79
80
Top 100 Vertical Market MSPs
COMPANIES RANKED 61-80
13 Top 100 Vertical Market MSPs™ 2016 Edition
COMPANY WEB LOCATION TOP EXEC TOP VERTICAL
RMHT Solutions, LLC
SmartPath Technologies, LLC
CMIT Solutions of Wall Street & Grand Central
InfoStream, Inc.
Aegis Business Technologies
BoomTech, Inc.
Clarity Technology Solutions
Netforce Ltd
RESULTS Technology
Blue Layer
Retail Technology Services, LLC
Harbor Computer Services
Xcentric
Innovative Network Computer Solutions, Inc.
Blue Line Technologies, Inc
Numata
HITECH Computer Solutions, Inc.
TUC Managed IT Solutions
Skynet Innovations
TechNet Computing
www.rmhtsolutions .com
www.smartpathtech .com
www.cmitsolutions .com
www.infostream.cc
www.aegisbiztech .com
www.titleagencyit .com
www.clarityts.com
www.netforce.ie
www.results technology.com
www.bluelayerit.com
www.RetailTech Services.com
www.harborcom puterservices.net
www.xcentric.com
www.incsNOW.com
www.bluelti.com
www.numata.co.za
www.hitechcom putersolutions.com
www.tucmanaged .com
www.skynetinno vations.com
www.technet computing.com
Hopkinton New Hampshire
Calvert City Kentucky
Long Island City New York
West Palm Beach Florida
Tallahassee, Florida
Boca Raton, Florida
Marysville, Ohio
Dublin, Ireland
Lenexa, Kansas
Lubbock, Texas
Seattle, Washington
Royal Oak, Michigan
Alpharetta, Georgia
Charlotte North Carolina
Charlotte North Carolina
Johannesburg South Africa
Maple Grove Minnesota
Ottawa, Ontario
Cincinnati, Ohio
Haddam Connecticut
Michael Lewis Owner
Willie Kerns President
Evan Stein, President
Alan Crowetz, CEO
Blake Dowling Chief Business Development O!cer
Philipp Baumann CEO
Jason Comstock President
Larry Doyle Technical Director
John French, CEO
Michael Strong, COO
Randy Roe Founder & President
Amy Babinchak President
Trey James CEO & Co-founder
Chris Humphries President
Je" Sagraves President
Jakobus Koorts, CEO
Jordon Darling President & CEO
Mark Scott, CEO
Shaun Sexton, CEO
Rob Lloyd, Partner
Healthcare
Healthcare
Financial Services/Banking
Financial Services/Banking
Insurance
Real Estate
Manufacturing
Legal
Financial Services/Banking
Financial Services/Banking
Retail
Manufacturing
Financial Services/Banking
Healthcare
Education
Financial Services/Banking
Financial Services/Banking
Healthcare
Healthcare
Legal
RANK
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
Top 100 Vertical Market MSPs
COMPANIES RANKED 81-100
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