VERTICAL MARKET MSP s - ChannelE2E€¦ · By 2018, 50% of federal government spending will involve cloud, IDC predicts. MSPs that can meet FIPS, FISMA, and other FedRAMP standards

VERTICAL MARKET MSPs

TOP 100

2 0 1 6 E d i t i o nCopyright © After Nines Inc. and ChannelE2E, 2016

™

Welcome to the Top 100 Vertical Market MSPs™ 2016 Edition. The research and corresponding list are based on a ChannelE2E™ worldwide survey of MSPs, conducted in Q1 2016. Rankings are based on annual recurring revenues in specific vertical markets.

Top Vendors Empowering Vertical Market MSPs

2 Top 100 Vertical Market MSPs™ 2016 Edition

2015

$245.9M 2014

$219.1M

Combined Vertical Market Recurring Revenues

Users:

319,618

What The Top 100 Manages

Devices:

342,920

NOTE: Total exceeds 100% because

multiple answers permitted

Microsoft Dell HP Inc./ HP

Enterprise

Continuum Ingram Micro

Cisco Systems

Connect Wise

Amazon Datto VMware SolarWinds N-able

10% 7%7%7% 6%

50%

33%

19% 17% 15% 14%

Source: ChannelE2E Top 100 Vertical Market MSPs, 2016 Edition

Participating MSPs: Focus Areas

Healthcare

Financial Services

Manufacturing

Gov’t & Education

Legal

Retail & Hospitality

Other

+

...

27%

23%

14%

13%

8%

8%

7%

Welcome & Methodology

Top 5 Healthcare MSPs


COMPANY WEB LOCATION TOP EXEC

TekLinks Inc.

Onepath

ETS — Erbs Technology Solutions

Lumen21

The Electronic O!ce

www.TekLinks.com

www.1path.com

www.etsconnect.com

www.Lumen21.com

www.electronico!ce .net

Birmingham, AL

Smyrna, GA

Cedar Rapids, IO

Orange, CA

Asheville, NC

Jim Akerhielm, CEO

Ben Balsley, CEO

Jim Koch, CEO

Eduardo Don, President & CEO

Kemper Brown, President & CEO

VERTICAL RANK

TOP 100 RANK

1

2

3

4

5

2

4

5

10

12

+UPSIDERoughly 40% of healthcare providers say budgets are still growing for 2016, but only 25% of providers with growing budgets attribute the growth to electronic health records (EHR), according to IDC. Translation: The post-EHR era is upon us as providers turn to optimizing the business for accountable care, adding analytics and care management, and away from massive enterprise EHR projects, IDC says.

DOWNSIDEHealthcare providers will face more HIPAA (Health Insurance Portability and Accountability Act) audits, though IT service providers can help clientele achieve compliance.

GET TO KNOWHIMSS (www.HIMSS.org)

STANDS FORHealthcare Information and Management Systems Society

Leading MSPs in HealthcareAverage Annual Recurring in Vertical:

$3.48 million

Top 5 Financial Services MSPs


UPSIDEFinancial services IT spending will reach almost $480 billion worldwide in 2016 with a five-year compound annual growth rate (CAGR) of 4.2%, IDC predicts, with major focus areas including cloud, mobile and big data/analytics.

DOWNSIDEFinTech startups continue to disrupt more traditional financial services firms, especially in the wealth management and online lending sectors.

GET TO KNOWAssociation for Financial Technology (http://aftweb.com)

Wall Street Technology Associations (www.wsta.org)

Leading MSPs in Financial ServicesAverage Annual Recurring in Vertical:

$3.27 million


All Covered

Agio

netConsult Ltd

West Monroe Partners

Proactive Technologies

www.allcovered.com

www.agio.com/

www.netconsult .co.uk/

www.westmonroe partners.com

www.proactivetech .net

Mount Laurel, NJ

New York, NY

London, England

Chicago, IL

New York, NY

Todd Croteau, President

Bart McDonough, CEO

Richard McDonald, CEO

Kevin McCarty, CEO

Dave Cava, Owner

VERTICAL RANK

TOP 100 RANK

1

2

3

4

5

1

3

14

19

20

Top 5 Manufacturing MSPs


UPSIDEBy the end of 2017, 50% of manufacturers will coordinate cloud, mobility, and advanced analytics to create more e!ciencies on their shop floors, IDC predicts. Plus, the proliferation of sensors and better communication infrastructure is leading to greater a volume, velocity and variety of data gathering.

DOWNSIDEFew MSPs have mastered big data management techniques that sensor-driven networks require.

GET TO KNOWAssociation for Manufacturing Technology (www.amtonline.org)

Leading MSPs in ManufacturingAverage Annual Recurring in Vertical:

$900,000


SWC Technology Partners

MotherG, LLC

Bryley Systems Inc.

Pics Itech

California Computer Options, Inc.

www.swc.com

www.motherg.com

www.Bryley.com

www.PICS-ITECH .com

www.computeroptions .net

Oak Brook, IL

Itasca, IL

Hudson, MA

Mt. Holly, NJ

Redlands, CA

Bob Knott, President

David Davenport, CEO

Gavin Livingstone, President

Terrence Rossi, Owner

Bob Marcynyzyn, CEO

VERTICAL RANK

TOP 100 RANK

1

2

3

4

5

24

34

42

45

48

Top 5 Government & Education MSPs


GOVERNMENT UPSIDECloud spending now represents about 8.5% of all IT spending by the federal government for fiscal year 2016 (FY16), up from 5% in 2015, according to IDC. By 2018, 50% of federal government spending will involve cloud, IDC predicts. MSPs that can meet FIPS, FISMA, and other FedRAMP standards are ideally positioned.

GOVERNMENT DOWNSIDEThe U.S. government has been fighting a losing battle on the cybersecurity front. State CIOs are urging the federal government to finalize a cyberattack response plan. A draft plan delivered to the White House in the fall of 2009 — and later released as an interim draft, in March 2010 — has yet to be approved by the administration, The Wall Street Journal says.

EDUCATION UPSIDEUnited States colleges and universities spent $6.6 billion on IT in 2015, while K-12 schools spent about $4.7 billion. Most IT spending in education occurs in California ($2.3 billion), Texas ($1.2 billion) and New York ($1.1 billion), IDC says.

EDUCATION DOWNSIDEOverall teacher training and tech support budgets dropped slightly from 2014 to 2015, according to EdNet Insight. Much of the spending is shifting toward online testing and common core support projects.

GET TO KNOWEducause (www.educause.edu)

National Association of State Technology Directors (www.nastd.org)

Association for Federal Information Resources Management, AFFIRM (http://a!rm.org)

Leading MSPs in Government and EducationAverage Annual Recurring in Vertical:

$848,000


Colorado Computer Support

Island Tech Services

Heritage Technology Solutions

Information Systems Integration, LLC

Ash Creek Enterprises, Inc.

www.coloradosupport .com

www.itsg.us.com

www.htspc.net

http://isicg.com

http://ashcreek.com

Colorado Springs, CO

Ronkonkoma, NY

Crestwood, IL

Yoakum, TX

Stratford, CT

Blake Schwank, President & CEO

Robert Gronenthal, CEO

Ray Gold, President

Kenneth Holley, Founder & CEO

Mark Calzone, President

VERTICAL RANK

TOP 100 RANK

1

2

3

4

5

31

44

46

53

56

Top 5 Legal MSPs


UPSIDEGenerally speaking, security is the top IT priority within law firms — with encryption, intrusion detection and intrusion prevention taking center stage, according to the International Legal Technology Association.

DOWNSIDEThe number of U.S. law firm combinations reached the highest point in 2015 as consolidation continued to sweep the legal industry, according to a report by consulting firm Altman Weil. Mergers and acquisitions (M&A) is expected to continue as legal firms roll up. Integration projects should be plentiful, but MSPs will need to scale to support the larger legal combinations.

GET TO KNOWInternational Legal Technology Association (www.iltanet.org)

Leading MSPs in LegalAverage Annual Recurring in Vertical:

$1.7 million


WAMS Inc.

Western Digitech

Information Tech. Professionals

C.A.S.S. Inc.

LogicForce Consulting

www.wamsinc.com

www.westerndigitech .com

www.itprosusa.com

www.cass-tech.com

www.logicforce.com

Brea, CA

Miami, FL

Madison, WI

Farmington Hills, MI

Nashville, TN

Kevin Haight, General Manager

Josh Kotler, CEO

Paul Hager, CEO

Robert Stants, President & CEO

John Sweeney, President & CEO

VERTICAL RANK

TOP 100 RANK

1

2

3

4

5

11

27

36

37

40

Top 5 Retail & Hospitality MSPs


RETAIL & HOSPITALITY UPSIDEGlobal retail IT spending will exceed $111 billion by 2020, representing a compound annual growth rate (CAGR) of 4% form 2016, according to TechNavio. The biggest trends will involve the emergence of facial recognition software; Internet of Things (IoT) sensors; social media marketing; and location-based services.

RETAIL & HOSPITALITY DOWNSIDEMajor retail store operators continue to struggle vs. online retailers. The latest example involves Sports Authority shuttering 320 retail locations amid that company’s bankruptcy in mid-2016.

GET TO KNOWNational Retail Federation (www.nrg.com)

Hospitality Financial and Technology Professionals (www.hftp.org)

Leading MSPs in Hospitality and RetailAverage Annual Recurring in Vertical:

$1.8 million


eMazzanti Technologies

Blue Fox Group

Snap Technology Inc.

Xonicwave

Bryley Systems Inc.

www.emazzanti.net

www.bfoxg.com

www.snaptechit.com

www.xonicwave.com

www.Bryley.com

Hoboken, NJ

Tempe, AZ

Cumming, GA

San Diego, CA

Hudson, MA

Carl Mazzanti, CEO

Eric Wood, Owner

Daniel Sha"er, COB

Chad Moore, CEO

Gavin Livingstone, President

VERTICAL RANK

TOP 100 RANK

1

2

3

4

5

15

21

33

66

79

Top 100 Vertical Market MSPs


COMPANY WEB LOCATION TOP EXEC TOP VERTICAL

All Covered

TekLinks Inc.

Agio

Onepath

ETS — Erbs Technol-ogy Solutions

American Technology Services, Inc.

Synergics

Winxnet

IT-Serve.com

Lumen21

WAMS Inc.

The Electronic O!ce

Medicus Solutions

netConsult Ltd

eMazzanti Technologies

Vistem Solutions, Inc.

Aldridge Health

Information Strategy Design

West Monroe Partners

Proactive Technologies

www.allcovered.com

www.TekLinks.com

www.agio.com

www.1path.com

www.etsconnect .com

www.networkats .com

www.synergics.be

www.winxnet.com

www.it-serve.com

www.Lumen21.com

www.wamsinc.com

www.electronico!ce .net

www.msinc.com

www.netconsult .co.uk

www.emazzanti.net

www.vistem.com

http://health .aldridge.com

www.isdesign.com

www.westmonroe partners.com

www.proactivetech .net

Mount Laurel New Jersey

Birmingham Alabama

New York, New York

Smyrna, Georgia

Cedar Rapids, Iowa

Fairfax, Virginia

Brussel, Belgium

Portland, Maine

Dubai, Dubai

Orange, California

Brea, California

Asheville North Carolina

Alpharetta, Georgia

London , England

Hoboken New Jersey

Irvine, California

Houston, Texas

Mesa, Arizona

Chicago, Illinois

New York, New York

Todd Croteau President

Jim Akerhielm, CEO

Bart McDonough CEO

Ben Balsley, CEO

Jim Koch, CEO

Je" Chandler, CEO

Jochen Maertens CEO

Chris Claudio, CEO

Jens Lund, CEO & Managing Director

Eduardo Don President & CEO

Kevin Haight General Manager

Kemper Brown President & CEO

Chris Jann President & CEO

Richard McDonald CEO

Carl Mazzanti, CEO

Keith Nelson VP of Technology

David Schafran President

Steven Losefsky CEO

Kevin McCarty, CEO

Dave Cava, Owner

Financial Services/Banking

Healthcare


Healthcare

Healthcare

Not for Profit

Technology

Not for Profit

Media

Healthcare

Legal

Healthcare

Healthcare


Retail

Transportation

Healthcare

Healthcare



RANK

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

COMPANIES RANKED 1-20



Blue Fox Group

ChinaNetCloud

PriorityOne Group

SWC Technology Partners

Hestia

Managed Solution

Western Digitech

Center for Computer Resources

Nucleus Networks Inc.

Tier3MD

Colorado Computer Support

Five Nines Technology Group

Snap Technology Inc.

MotherG, LLC

JMARK Business Solutions, Inc.

Information Technol-ogy Professionals

C.A.S.S. Inc.

Full Service Networking

IT Solutions Consulting, Inc.

LogicForce Consulting

www.bfoxg.com

www.ChinaNet Cloud.com

www.p1cgroup.com

www.swc.com

www.hestia-it.be

www.managed solution.com

www.western digitech.com

www.ccr1.com

www.yournucleus.ca

www.tier3md.com

www.colorado support.com

www.gonines.com

www.snaptechit.com

www.motherg.com

www.jmark.com

www.itprosusa.com

www.cass-tech.com

www.fullservice.net

www.itsolutions- inc.com

www.logicforce.com

Tempe, Arizona

Shanghai, China

Rutherford New Jersey

Oak Brook, Illinois

Edegem, Antwerp

San Diego, California

Miami, Florida

Sterling Heights Michigan

Vancouver British Columbia

Chamblee, Georgia

Colorado Springs Colorado

Lincoln, Nebraska

Cumming, Georgia

Itasca, Illinois

Springfield, Missouri

Madison, Wisconsin

Farmington Hills Michigan

Cincinnati, Ohio

Fort Washington Pennsylvania

Nashville, Tennessee

Eric Wood, Owner

Steve Mushero, CEO

Nelson Gomes President & CEO

Bob Knott, President

Nicolas Geudens CEO

Sean Ferrel, CEO

Josh Kotler, CEO

Curtis Hicks, II CEO

Gary Baerg President

Sheryl Cherico, CEO

Blake Schwank President & CEO

Nick Bock, CEO

Daniel Sha"er, COB

David Davenport CEO

Thomas Douglas President

Paul Hager, CEO

Robert Stants President & CEO

Rick Maxwell President & CEO

Ted Swanson Founder

John Sweeney President & COO

Retail

Technology

Healthcare

Manufacturing

Healthcare

Not for Profit

Legal

Service Providers

Construction

Healthcare

Education

Healthcare

Retail

Manufacturing


Legal

Legal

Professional Services

Healthcare

Legal

RANK

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40





BlackInk IT

Bryley Systems Inc.

Atiwa Computing, Inc

Island Tech Services

Pics Itech

Heritage Technology Solutions

StoneHill Technical Solutions, Inc.

California Computer Options, Inc.

Biz Technology Solutions, Inc.

Pulse Business Solutions, LLC

ComTec Solutions, LLC.

Doberman Technologies LLC

Information Systems Integration, LLC

Kinetics Group

Compex Inc.

Ash Creek Enterprises, Inc.

Netstar UK Ltd

IT Freedom Inc.

Brainlink International, Inc.

Vertical Solutions

www.blackinkit.com

www.Bryley.com

www.atiwa.com

www.itsg.us.com

www.PICS-ITECH .com

www.htspc.net

www.stonehilltech .com

www.computer options.net

www.biztechnology solutions.com

www.pulsebiz solutions.com

www.comtec solutions.com

www.doberman technologies.com

http://isicg.com

www.kinetics.co.nz

www.compextech .com

http://ashcreek.com

https://www. netstar.co.uk/

www.itfreedom.com

www.Brainlink.com

www.verticalsol.com

Indianapolis, Indiana

Hudson Massachusetts

Houston, Texas

Ronkonkoma New York

Mt. Holly New Jersey

Crestwood, Illinois

Laguna Hills California

Redlands, California

Mooresville North Carolina

Fort Myers, Florida

Rochester, New York

Mason, Michigan

Yoakum, Texas

Auckland New Zealand

Silverton, Oregon

Stratford Connecticut

London, England

Austin, Texas

Queens, New York

Bridgeville Pennsylvania

Doug Allgood President & CEO

Gavin Livingstone President

Wayne Springer President and CEO

Robert Gronenthal CEO

Terrence Rossi Owner

Ray Gold, President

David Bryden, CEO

Bob Marcynyzyn CEO

Mahmoud Chou"ani President & CEO

James Ritter CEO & Founder

Rob Moyer President

Ian Richardson, CEO

Kenneth Holley Founder & CEO

Andrew Hunt, CEO

Matthew Middlestetter President

Mark Calzone President

Mit Patel Managing Director

Carey Jung President

Raj Goel, CTO

Bruce Nelson President


Manufacturing

Healthcare

Government

Manufacturing

Government

Legal

Manufacturing

Healthcare

Real Estate

Manufacturing

Healthcare

Government


Healthcare

Education


Technology


Healthcare

RANK

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60





FPA Technology Services, Inc.

3nom

NET Xperts LLC

On-Site Technology

Right Hand Technology Group

Xonicwave

GeekTek IT Services

PACE Technical Services Inc.

Blueclone Networks

Blue Technologies Smart Solutions

Neoscope

RMON Networks, Inc

ALCON DTS

Managed IT Systems, Inc.

LevelCloud - A Forum Info-Tech Brand

Red Level Networks

Klos Consulting, Inc

Digital Boardwalk

Bryley Systems Inc.

iSolutions Ltd.

www.fpainc.com

www.3nom.com

www.thenetxperts .com

www.on-site technology.com

www.righthandtech nologygroup.com

www.xonicwave.com

www.geektek.com

www.pacetechnical .com

www.blueclone.com

www.btohio.com

www.neoscopeit .com

www.rmonnetworks .com

www.alcondts.com

www.managedit systems.com

www.levelcloud.net

www.redlevel networks.com

www.klosconsulting .com

www.digitalboard walk.com

www.Bryley.com

www.isolutions.hu

Encino, California

Teaneck, New Jersey

Pittsburgh Pennsylvania

Bloomfield New Jersey

Pittsburgh Pennsylvania

San Diego, California

Sherman Oaks California

Richmond Hill Ontario

Princeton New Jersey

Cleveland, Ohio

Portsmouth New Hampshire

Plaistow New Hampshire

Austin, Texas

Athens, Georgia

Corona, California

Novi, Michigan

Parkland, Florida

Pensacola, Florida

Hudson Massachusetts

Budaors, Hungary

Craig Pollack CEO & Founder

Abraham Sasson CEO

Marc Sachs President

Luis Garcia, CIO

Jason Vanzin, CEO

Chad Moore, CEO

Eric Schlissel, CEO

Shael Risman, CEO

Milan Baria President & CEO

Paul Sems, GM

Timothy Martin President & CEO

Timothy Howard President

Eduardo Contreras CEO

Scott Meeler, CEO

Biren Shukla, CEO

David King, CEO

Keenan Klos President

Tim Shoop, CEO

Gavin Livingstone President

Attila Papp, CEO



Not for Profit

Manufacturing

Manufacturing

Retail

Manufacturing

Not for Profit

Healthcare

Education

Education

Government

Healthcare

Healthcare

Legal

Manufacturing

Construction

Healthcare

Hospitality

Manufacturing

RANK

61

62

63

64

65

66

67

67

69

70

71

72

73

74

75

76

77

78

79

80





RMHT Solutions, LLC

SmartPath Technologies, LLC

CMIT Solutions of Wall Street & Grand Central

InfoStream, Inc.

Aegis Business Technologies

BoomTech, Inc.

Clarity Technology Solutions

Netforce Ltd

RESULTS Technology

Blue Layer

Retail Technology Services, LLC

Harbor Computer Services

Xcentric

Innovative Network Computer Solutions, Inc.

Blue Line Technologies, Inc

Numata

HITECH Computer Solutions, Inc.

TUC Managed IT Solutions

Skynet Innovations

TechNet Computing

www.rmhtsolutions .com

www.smartpathtech .com

www.cmitsolutions .com

www.infostream.cc

www.aegisbiztech .com

www.titleagencyit .com

www.clarityts.com

www.netforce.ie

www.results technology.com

www.bluelayerit.com

www.RetailTech Services.com

www.harborcom puterservices.net

www.xcentric.com

www.incsNOW.com

www.bluelti.com

www.numata.co.za

www.hitechcom putersolutions.com

www.tucmanaged .com

www.skynetinno vations.com

www.technet computing.com

Hopkinton New Hampshire

Calvert City Kentucky

Long Island City New York

West Palm Beach Florida

Tallahassee, Florida

Boca Raton, Florida

Marysville, Ohio

Dublin, Ireland

Lenexa, Kansas

Lubbock, Texas

Seattle, Washington

Royal Oak, Michigan

Alpharetta, Georgia

Charlotte North Carolina

Charlotte North Carolina

Johannesburg South Africa

Maple Grove Minnesota

Ottawa, Ontario

Cincinnati, Ohio

Haddam Connecticut

Michael Lewis Owner

Willie Kerns President

Evan Stein, President

Alan Crowetz, CEO

Blake Dowling Chief Business Development O!cer

Philipp Baumann CEO

Jason Comstock President

Larry Doyle Technical Director

John French, CEO

Michael Strong, COO

Randy Roe Founder & President

Amy Babinchak President

Trey James CEO & Co-founder

Chris Humphries President

Je" Sagraves President

Jakobus Koorts, CEO

Jordon Darling President & CEO

Mark Scott, CEO

Shaun Sexton, CEO

Rob Lloyd, Partner

Healthcare

Healthcare



Insurance

Real Estate

Manufacturing

Legal



Retail

Manufacturing


Healthcare

Education



Healthcare

Healthcare

Legal

RANK

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100



Engaging with ChannelE2E

ChannelE2E, from After Nines Inc., guides IT service providers from Entrepreneur to Exit (E2E). To participate in our quarterly

research and webcasts please visit:

For more information, please contact:Amy Katz, CEO, [email protected]

Joe Panettieri, Content Czar, [email protected]

Copyright © After Nines Inc. and ChannelE2E, 2016

WEBCASTS: www.ChannelE2E.com/webcasts

RESEARCH: www.ChannelE2E.com/research

Documents

VERTICAL MARKET MSP s - ChannelE2E€¦ · By 2018, 50% of federal government spending will involve cloud, IDC predicts. MSPs that can meet FIPS, FISMA, and other FedRAMP standards