View
340
Download
0
Category
Tags:
Preview:
DESCRIPTION
Citation preview
THE TIPPING POINT: INCREASING LIBRARY SERVICE USAGE AMONG STUDENTS WITH SPRINGSHARE WIDGETS
MARLIESE THOMAS,
USER ENGAGEMENT LIBRARIAN
SAMFORD UNIVERSITY
@MSTHOMAS
WHAT’S THE POINT?
Seek to increase instruction impact
• Quantity of requests from upperclassmen and subject-specific classes
• Quality and impact of instruction sessions with Core Curriculum students
Strive to provide a higher level of service
• Some faculty using Moodle heavily• Non-traditional students not on campus or
schedules make library visits inconvenient
POINT OF NEED
Distance students
Athletes who are required to attend study
halls elsewhere on campus
Students burning out on tech overload
POINT OF CONTACTPOINT OF CONTACT
Put chat widgets EVERYWHERE! Ask Us!
LibGuides
Moodle
…and it continues.
Embed in our link resolver landing page – Springshare reformatted script for us
Also embedded in our EBSCO Discovery Service Results List
POINT OF VIEW - INSTRUCTORS
POINT OF VIEW – MOODLE CLASSROOM
POINT OF PRIDE
Faculty love the idea… once they understand
what it is
Section Designer is the way to go
Extra benefit of staying part of the class
communication system (true embedding)
We can track usage through LibChat’s Stats
referrer links
LibChatFrom 1 June – 7 November, 2012
104 from LibAnswers (Ask Us!) 38 from LibGuides 13 from Link Resolver page or EDS 2 from Moodle
WE’VE ONLY HAD SIX MONTHS…
You never know what might happen next!
Thanks!
Marliese Thomas
msthomas@samford.edu
Recommended