The CIO’s Dilemma Abbie Lundberg, Lundberg Media Former Editor in Chief, CIO Magazine EFFICIENCY...

The CIO’s Dilemma

Abbie Lundberg, Lundberg Media

Former Editor in Chief, CIO Magazine

EFFICIENCY OR INNOVATION?PULLED IN TWO DIRECTIONS & GETTING NOWHERE FAST

profitable

growth

Photo by Matthew Fang

Pulled in two directions, getting nowhere fast

Photo by jpmueller99

a slow recovery

Photo by Steve Wall

Photo by Anders Ljungberg

poor visibility

Photo by Joe PennistonPhoto by Urban Archaeology

economy in transitioneconomy in transitioneconomy in transition

The CIO’s Dilemma

Build New Capabilities

Be More Responsive

Customize

Be Open

Make Business Agile

Think Strategically

Business Unit Goals

Cut Costs

Be More Efficient

Standardize

Be Secure

Make IT Predictable

Execute Flawlessly

Enterprise Goals

pat your head

rub your belly

"Being highly responsive to our business partners’ and customers’ needs and creating standardized processes and technology platforms can seem like conflicting goals, but doing BOTH is key to maximizing value.”

Stuart McGuigan, CIO, CVS Caremark

Innovation 32%

Cost Reduction 11%

Both 57%

BOTH57% of executives say innovation and cost reduction are equally important to their company’s ability to achieve future growth

Source: Accenture survey of 630 U.S. and U.K. executives, Nov. 2009

IT savvy firms are

20% more profitable

than their competitors-MIT Center for Information Systems Research

does IT matter?How

“There are very few secrets out there anymore.

The only competitive advantage becomes speed.

Organizations need to keep embracing innovation and new technology models.

At the end of the day, it’s about getting from point A to point B quicker than everybody else.”

Rollin Ford, CIO, Wal-Mart

Photo by Randen Pederson

IT weighing you down?

clean house

fixed costs

Photo by Matti Mattila

70%

85%

information is a key strategic asset

36%

well positioned to use information for growth

Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

Room for Improvement

Barriers to growthWhich of the following are barriers to your organization's ability to use information to grow your business? (Select all that apply)

Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

Photo by Doug Shick

IT budget thaw

Source: CIO Magazine’s Economic Impact Survey, Dec. 2009

Direction of IT Spending March '08 May '09 Dec. '09

Increase 63% 14% 40%

Decrease 17% 50% 28%

Remain the same 20% 36% 32%

Overall change (mean) +7% -13% +4%

Photo by Jenny Downing

lighten up

SaaS

1/3 of all enterprises have subscribed to or plan to subscribe to software as a service applications in the next 12 months

Source: Forrester Enterprise And SMB Software Survey 2010

The government should adopt Web-based and free technologies over proprietary ones wherever possible to reduce government spending on long-term maintenance and consulting contracts. - Aneesh Chopra

Photo by O2UKOfficial

City of Los Angeles

Photo by Erwin Recinos

Photo by O2UKOfficial

Genentech

Cisco Virtual Sales Meeting, September

2009

19,000 participants

89 countries

24 times zones

88 hours

90% cost savings!

… and offset 84,400 metric tons of carbon dioxide

Image from Cisco

Photo by Vali

focus on customersfocus on customers

Please rate how important each of the following information strategies is to your organization’s growth over the next 1–3 years where 1 means “not at all important” and 10 means “extremely important.” Please rate how well your organization is currently doing each.

Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

Performance Gap

Closing the Performance Gap

What are the three most important things your organization can do to close the gap from where you are today and where you want to be to make better use of information? (Select up to three)

32Source: “Unlocking the Value of the Information Economy,” a global survey of 1,375 executives conducted by Harvard Business Review Analytic Services and sponsored by Symantec

REAL SIMPLECOMMON PROCESSES

STANDARD INFORMATION

LEVERAGED PLATFORM OF CORE SYSTEMS

INNOVATION AT THE EDGE

“It may seem counterintuitive, but the more standardized your systems and processes are, the more flexible you can be.”- Charlie Feld, Blind Spot

Leveraged

Core

Market Edge

Charlie Feld, Blind Spot

Today’s Tech Landscape

Q. Which option best describes your plans for each of the following applications in the next 12 months?

Source: CIO Technology Priorities Study February 2010

Source: CIO Technology Priorities Study February 2010

Tomorrow?

Q. Which option best describes your plans for each of the following applications in the next 12 months?

So littlemoney!

Photo by Jack Wolf

limited resources

“We can do anything you want; we just can’t do everything you want.”

-Healthcare CIO

Smaller

Better

Simple Project Portfolio FrameworkPriority Project Name Status Description IS Sponsor

Business Sponsor

Project Manager

Original Impl Date

Estimated Impl Date

Original Cost Estimate Forecast

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Photo by Wilka Hudson

PURSUE BOTH

LIGHTEN UP, SIMPLIFY

FOCUS, PRIORITIZE

TEAM SPORT

the upshot

Photo by Matthew Fang

think radical

Photo by Ana Cotta

Abbie Lundberg508.269.3547

abbie@lundbergmedia.comhttp://lundbergmedia.com

Most of the photos in this presentation are from flickr, offered for use under a Creative Commons licensePhoto by Matthew Fang