Telephone Triage Protocols A Pediatric Partnership

Telephone Triage ProtocolsA Pediatric Partnership

Introductions• Dave Schmitt, President and Co-Founder

dave@cleartriage.com

• Pete Allen, Chief Technology Officer and Co-Founderpete@cleartriage.com

Dr. Barton Schmitt’s Clinical Content

AfterHours

For Parents

Why Protocols?• Decision support• Consistency and quality• Efficiency and focus• Liability• Recommended by the AAACN

Dr. Barton Schmitt• 100s of millions of calls• 90% of call centers• Pediatric Telephone Protocols, AAP• Symptom Checker, web and apps

• 1980 – first book on pediatric telephone triage• 1994 – first computerized pediatric telephone

triage algorithms• 2004 – AAP Education Award• 2009 – Symptom Checker iPhone app• 2014 – Influence on ClearTriage

ClearTriage Goal• Get you safely, quickly and easily

…to hereFrom here…

Demo Agenda

1. Basic call2. Detailed call3. Other options

4. Questions (throughout and at the end)

Demo

ClearTriage OP PartnershipMaking it easy for your triage nurses to use ClearTriage with Office Practicum• Launch ClearTriage from OP• No need to sign in• Insert notes directly into a message• ??

• Integrated with OP

• Consistent Triage

• Reduced Typing

• Easy to Use

• Handouts for Callers

20% User Conference Discount

dave@cleartriage.com www.cleartriage.compete@cleartriage.com 720-593-1001