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Telephone Triage ProtocolsA Pediatric Partnership
Introductions• Dave Schmitt, President and Co-Founder
• Pete Allen, Chief Technology Officer and [email protected]
Dr. Barton Schmitt’s Clinical Content
AfterHours
For Parents
Why Protocols?• Decision support• Consistency and quality• Efficiency and focus• Liability• Recommended by the AAACN
Dr. Barton Schmitt• 100s of millions of calls• 90% of call centers• Pediatric Telephone Protocols, AAP• Symptom Checker, web and apps
• 1980 – first book on pediatric telephone triage• 1994 – first computerized pediatric telephone
triage algorithms• 2004 – AAP Education Award• 2009 – Symptom Checker iPhone app• 2014 – Influence on ClearTriage
ClearTriage Goal• Get you safely, quickly and easily
…to hereFrom here…
Demo Agenda
1. Basic call2. Detailed call3. Other options
4. Questions (throughout and at the end)
Demo
ClearTriage OP PartnershipMaking it easy for your triage nurses to use ClearTriage with Office Practicum• Launch ClearTriage from OP• No need to sign in• Insert notes directly into a message• ??
• Integrated with OP
• Consistent Triage
• Reduced Typing
• Easy to Use
• Handouts for Callers
20% User Conference Discount
[email protected] [email protected] 720-593-1001
