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Technology and Essentials of Document Management. Presented By: Mike Sabbatis December 2013. - PowerPoint PPT Presentation
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Technology and Essentials of Document Management
Presented By: Mike SabbatisDecember 2013
CONTACT US
Mike Sabbatismike.sabbatis@realpage.commsabbatis@nxtacct.com817.233.3402
Mike Sabbatis is a dynamic, visionary, and inspirational senior executive recognized for creating, developing and leading high performance teams. As a results-oriented professional he has led technology, software and information companies to record levels of success in growth of both top and bottom line while launching new products, new markets, and new technologies.
Currently he is Chief Revenue Officer for RealPage, Inc. (NASDAQ; RP) a provider on on-demand software and services for property management professionals and investors. RealPage serves over 8,6 million multi-family rental units and is one of the Top 12 most valuable SaaS companies in the world.
He also serves as Director, member of the executive board at XCM Solutions and Doc.IT.
Over his career he was CEO of CCH, a Wolters Kluwer business where led a $600 million division in North America. During his tenure he transformed this business into a customer focused organization, with strong innovation in paperless workflow solutions, “Cloud” technology while achieving consistently exceptional business results.
As a recognized speaker to CEO’s, business owners, and technology professionals, Mike has brought real life experience in executing strategies to grow business, deploy new technology, improve business performance, and advance sales and marketing effectiveness.
Member of the executive boards of:
Chief Revenue Officer
NXTAcct, LLC 2012 3Confidential
Agenda: Technology and Essentials of Document Management
Digital Maturity
Questions Partners Should Ask
Document Management
Digital Maturity
NXTAcct, LLC 2012 5Confidential
Digital Maturity
Digital Maturity is a real problem Only 15% of those surveyed rank most mature
– Shared a strong vision– Manage digital technologies quickly– Gain the most value from digital transformation
In contrast, 65% of those surveyed rank as least mature– Use email, internet, various ERP software– Slow to adopt– Skeptical of more advance technologies – Social and
Analytics
78% of said achieving digital transformation will become critical in the next 2 years– Technology is changing rapidly– Every industry is affected
Source: Embracing Digital Technology, MIT Sloan Management Review 2013
NXTAcct, LLC 2012 6Confidential
Digital Maturity
Where digital transformation is on the executive agenda:– 81% believe their companies will be more
competitive– Shows graphically in market share and profits
Where digital transformation is not on the executive agenda it’s a stark contrast:– Only 18% believe they will be more competitive– Focused on squeezing cost and profit– Not sustainable
Source: Embracing Digital Technology, MIT Sloan Management Review 2013
NXTAcct, LLC 2012 7Confidential
Digital Maturity
Leaders in digital transformation expect to gain:– Better client/customer experiences– Streamlined operations – efficiency– New lines of business or business models
Source: Embracing Digital Technology, MIT Sloan Management Review 2013
NXTAcct, LLC 2012 8Confidential
Develop a vision – lead it, don’t let it lead you
Communicate it to your staff
Visibly support it from the top
Take small, but continuous steps
Only wrong move…making no move at all.
Digital Maturity – Some final thoughts
Questions Partners Should Ask
NXTAcct, LLC 2012 10Confidential
What should you be asking as a leader…
Are you using technology to transform your business, or are you just adding bells and whistles to existing processes?– Starting point…Isn’t asking “How do I use
technology strategically”– Its “What would be the ideal way to interact
with and serve my clients”
NXTAcct, LLC 2012 11Confidential
What should you be asking as a leader…
Are you ignoring important business differences as you standardize processes across the firm?– Core tenet of the digital economy is that
standardizing processes is a no-brainer. You operate the same way, everywhere Creates a reliable, consistent experience for
clients
Problem – some senior leaders believe that is some standardization is good, more is better…and it isn’t– Certainly Tax and Audit processes need to be in
place…but what if you’re reviewing a Real Estate transaction or structured deal or negotiation with a client – would creativity work in their favor? Might you change your process?
So define what should and shouldn’t be standardized
NXTAcct, LLC 2012 12Confidential
What should you be asking as a leader…
Who is making sure the firm’s digital strategy is being implemented?– You and your leaders may identify a
technology platform that could make your firm more efficient and better serve key customers… Great idea!
– But many firms might then be inclined to rely on a committee to implement the new processes… Bad idea
Many leaders assume that good technology can ensure effective execution… It can’t– Somebody needs to own the responsibility
Top leaders must name an executive accountable
Must have the political clout to overcome resistance
Committees are not capable of this type of oversight
NXTAcct, LLC 2012 13Confidential
What should you be asking as a leader…
Is electronic data empowering your people or controlling them?– For most firms, the great advantage of the digital
revolution is the data they can collect– Knowing the status of an engagement, where the work
is currently bottlenecked, who has availability to take on more work, financial benchmarks
All this data can lead firms down different paths– It can push more knowledge, decision making, and
accountability to the professionals doing the work– Or, it can be used to centralize decision making and
monitor Evidence indicates that first approach benefits firms and
employees– Control assumes that good thinking only happens at the
top of the firm– Contrast that by relying operating-level professionals to
deliver fact-based work creates smart, more innovative firms
– And more motivated employees
Document Management
NXTAcct, LLC 2012 15Confidential
Document Management – More than Storage
Collect and Gather Identify types of documents for organizing an engagement
– Email, Fax, Voicemail– Word, Excel, PDF– Images – Photo, Video, Scanned– Paper
Type of work– Tax– Financial– Budget– Invoice, expense, AR, AP– Client Accounting– Legal– Consulting
•GATHER •PROCESS •STORE •DELIVER
NXTAcct, LLC 2012 16Confidential
Document Management – More than Storage
Process and Organization Creation of Work Binders
– Ensure Client Engagement work is organized– Ensure quick navigation – View status– Preview and Launch critical information easily– Easily searchable
Enable work to be mobile– Work in and with your client– Checkout data– Share information
•GATHER •PROCESS •STORE •DELIVER
NXTAcct, LLC 2012 17Confidential
Document Management – More than Storage
Dynamic Storage and Access Centralization
– Access to all pertinent data in seconds– Application Independent and Interoperability
Control of your data– Archival of information– Version control
Security & Compliance– You should be able to “lock down” the documents– Final version – True representation of completed work
Mobility and Access– PC, iOS (Apple), and Android
•GATHER •PROCESS •STORE •DELIVER
NXTAcct, LLC 2012 18Confidential
Document Management – More than Storage
Publish, Deliver, and Interact with your clients, staff, and business partners Collaborate and share in format that your client, staff, and business partners can easily use
Device independent
Portal for Secure Exchange of data– Should be easy for your client to access
Independent of the original software that created it– Don’t get trapped into maintaining multiple versions of obsolete software
•GATHER •PROCESS •STORE •DELIVER
NXTAcct, LLC 2012 19Confidential
Solution to Review
Thank You!
Mike Sabbatismike.sabbatis@realpage.commsabbatis@nxtacct.com817.233.3402
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