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Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:1 Slide #1
Information:
Theme music plays
Action/Direction:
Developer Notes: Theme music plays
Narration: NA
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:1 Slide #2
Information:
Explanation or production directions for what needs to happen goes here
Action/Direction: The Search Begins
Developer Notes:
Narration: In our last episode, a mysterious silhouette of a man appeared on Jackie Phelps’ work computer and
informed her that the CEO of her company, Royal Industries had been kidnapped. Her mission is to quickly build a
team of people she can trust to help her find the missing CEO.
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:1 Slide #3
Information:
Action/Direction:
Developer Notes:
Narration Jackie decides to accept the mission and has written out her goals and vision for this task. She has concluded that 5
people are needed on this team to accomplish this mission
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:1 Slide #4
Information:
Explanation or production directions for what needs to happen goes here
Action/Direction:
Developer Notes:
Narration: Your task, should you decide to except it, is to help Jackie select the right members for this team.
Before you can help her, however, you need to know what type of qualities to look for in a good team member. Let’s
quickly review them.
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #5
Information:
Action/Direction: Demonstrates reliability
Developer Notes: Background screen with titles animated
Narration A reliable team member gets work done and does his fair share to work hard and meet commitments. He or she
follows through on assignments. Consistency is key. You can count on him or her to deliver good performance all the
time, not just some of the time. Not only can you count on a team player to get his share of the work done, you know
that if you ask him to do something or be somewhere, it will be handled professionally and on time.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #6
Information:
Action/Direction: Demonstrates reliability
Communicates constructively
Developer Notes: Background screen with titles animated
Narration Good teams need people who speak up and express their thoughts and ideas clearly, directly, honestly, and with
respect for others and for the work of the team. Such a team member does not shy away from making a point but
makes it in the best way possible — in a positive, confident, and respectful manner.
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #7
Information:
Action/Direction: Demonstrates reliability
Communicates constructively Listens actively
Developer Notes: Background screen with titles animated
Narration: Good listeners are essential for teams to function effectively. Teams need team players who can absorb, understand,
and consider ideas and points of view from other people without debating and arguing every point. Such a team
member also can receive criticism without reacting defensively. Most important, team members need to listen first
and speak second so that meaningful dialogue results.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #8
Information:
Action/Direction: Demonstrates reliability
Communicates constructively
Listens actively Shares openly and willingly
Developer Notes: Background screen with titles animated
Narration: Good team players are willing to share information, knowledge, and experience. They take the initiative to keep other
team members informed. Team members need to feel comfortable talking with one another and passing along
important news and information day-to-day. Good team players are active in this informal sharing. They keep other
team members in the loop with information and expertise that helps get the job done and prevents surprises.
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #9
Information:
Action/Direction:
Demonstrates reliability
Communicates constructively Listens actively Shares openly and willingly Cooperates and pitches in to help
Developer Notes: Background screen with titles animated
Narration: A team player is always willing to pitch in, whether it is their direct responsibility or not. A team player keeps an
eye on the bottom line, which is getting the job done. He gladly accepts requests for assistance, often taking the
initiative to help out.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #10
Information:
Action/Direction: Demonstrates reliability
Communicates constructively Listens actively Shares openly and willingly Cooperates and pitches in to help
Shows commitment to the team
Developer Notes: Background screen with titles animated
Narration: Strong team players care about their work, the team, and the team's work. They show up every day with this care and
commitment up front. A good team member promises only what he can deliver and delivers what he has committed
to. He knows how to say "no" to unrealistic commitments by explaining the impact of saying "yes" and offering an
alternate solution if possible. They want to give a good effort, and they want other team members to do the same and
will share the credit when successful, and take the blame if something goes wrong in their area of responsibility.
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #11
Information:
Action/Direction: Demonstrates reliability
Communicates constructively Listens actively Shares openly and willingly Cooperates and pitches in to help
Shows commitment to the team
Treats others in a respectful and supportive manner
Developer Notes: Background screen with titles animated
Narration: Team players treat fellow team members with courtesy. In addition, they show understanding and the appropriate
support of other team members to help get the job done. They don't place conditions on when they'll provide
assistance, when they'll choose to listen, and when they'll share information. Good team players also have a sense of
humor and know how to have fun, but they don't have fun at someone else's expense. Quite simply, effective team
players deal with other people in a professional manner. Team players treat others with respect and know how to
appropriately get the job done. They support other team members and compliment and acknowledge the contribution
of others.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:2 Slide #12
Information:
Action/Direction: Demonstrates reliability
Communicates constructively Listens actively Shares openly and willingly Cooperates and pitches in to help
Shows commitment to the team
Treats others in a respectful and supportive manner
Developer Notes:
Narration: Team players with commitment look beyond their own piece of the work and care about the team's overall work. In
the end, their commitment is about seeing the team succeed and knowing they have contributed to this success.
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:3 Slide #13
Information:
Action/Direction:
Developer Notes:
Narration: Now that you know the qualities to look for, you can help Jackie find the 5 team members that she needs in order to
rescue the CEO.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:3 Slide #14
Information:
Action/Direction:
Developer Notes:
Narration: She starts walking around the office, surveying people to determine if they have the qualities she’s looking for.
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #15
Information:
Action/Direction: Candidate #1 -
Doug
Developer Notes: (For functionality, see ppt accompanying this storyboard.)
Narration: She comes across Doug. Doug is a very pleasant person. He’s very cooperative. He responds quickly and positively
to requests and takes initiatives to get things done. He is also very good at offering to help others. He is a good
listener as he can absorb, understand, and consider ideas and points of view of other people.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #16
Information:
Explanation or production directions for what needs to happen goes here
Action/Direction: Should she select Doug on her team?
Yes
Great choice!
In order to build trust, it’s good to have someone that will consider different ideas and
points of view and then help everyone consider the best course of action.
Select the next team member.
No
Hmmm. Doug would have been a good choice. It’s a good idea to have someone that
will consider different ideas and points of view and then help everyone consider the
best course of action.
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Narration:
Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #17
Information:
Action/Direction: Candidate #2 -
Michelle
Developer Notes:
Narration: Next, she spies Michelle. Michelle always seems to be an active participant on the other teams she’s worked with.
She’s always prepared for meetings where she listens carefully and speaks up during discussions. She is very
engaged in the work of team. She’s definitely not passive. She likes to make things happen. She also volunteers for
assignments.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #18
Information:
Action/Direction: Should she select Michelle for her team?
Yes
Excellent choice! As an active, engaged participant, others will know that she’s “got
their backs.”
Select the next team member.
No
Really??!! Michelle would have been an excellent choice! As an active, engaged
participant, others would trust that she’s “got their backs.”
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Narration:
Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #19
Information:
Action/Direction: Candidate #3 -
Cathy
Developer Notes:
Narration: Next, she sees Cathy at the water cooler. Cathy is a sweet, charming person and always seems so interested in others.
However, she’s always got the latest “goods” on co-workers and because of her “lose lips”; she is known as the
office gossip. Her co-workers call her “Chatty Cathy” and have learned the hard way not to confide in her.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #20
Information:
Action/Direction: Should she select Cathy for her team?
Yes
Seriously??? You must be joking!! She is definitely not the type of person you can
trust. Good luck with that decision!!
Select the next team member.
No
Yeah, that’s kind of a “no brainer.” Cathy is definitely not the type of person you can
trust. You know what they say, “Lose lips sink ships.”
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Narration:
Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #21
Information:
Action/Direction:
Candidate #4 -
Kevin
Developer Notes:
Narration: Next she sees Kevin from accounting. Jackie has interacted with Kevin a couple of times. He’s always very
courteous and considerate. Whenever there is a mistake, he is very understanding and demonstrates appropriate
support and provides assistance. Most importantly, he has a sense of humor and knows how to have fun. He
definitely isn’t passive and he is genuinely interested in what coworkers are doing.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #22
Information:
Action/Direction: Should she select Kevin for her team?
Yes
Very wise, grasshopper! Being interested in what others are doing makes him an
excellent member for the team. And it’s always good to have someone with a sense of
humor!
Select the next team member.
No
Okay! It’s your decision! Kevin would have been a great choice! Being interested in
what others are doing makes him an excellent member for the team. And it’s always
good to have someone with a sense of humor!
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Narration:
Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #23
Information:
Action/Direction:
Candidate #5 -
Jane
Developer Notes:
Narration: She hears a commotion over by the trash bins. She watches as Jane berates a young woman for accidentally bumping
into her and spilling her tray on the floor. Jackie has been on a few conference calls with Jane. She very bright and
really knows her stuff, but she always complains about other people not doing their job. She says that she never has
the information she needs but doesn’t attempt to ask for it. She’s impatient and expects everything to be done NOW.
Whenever there is disagreement, she “smolders” in silence or erupts in anger. She often interrupts others to give her
opinion.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #24
Information:
Action/Direction: Should she select Jane for her team?
Yes
Are you daft??? Jane will do more harm than good on the team. She may know “her
stuff” but regardless of how good her ideas might be, no one will listen to her. She is
definitely not the type of person you can trust. Be ready for some dissension in the
ranks!!
Select the next team member.
No
Good idea to pass on her. Jane may know “her stuff” but regardless of how good her
ideas might be, no one will listen to her. She is definitely not the type of person you
can trust.
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Note regarding member
selection screen: as
soon as the user selects
5 people, lesson
automatically advances
to slide 35.
Narration: Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #25
Information:
Action/Direction:
Candidate #6 -
Ned
Developer Notes:
Narration: Jackie moves further into the cafeteria. She only needs a couple of more people, but which ones? She sees Ned eating
lunch as he browses through the latest business periodical. Ned, the “Know-It-All”. He’s one of those employees that
have a superior, egotistical attitude. He’s arrogant and believes he’s never wrong. He’s pushy, demanding,
argumentative and prone to abusive behavior. He thrives on the chaos he creates, and goes out of his way to push
people's buttons.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #26
Information:
Action/Direction: Should she select Ned for her team?
Yes
Terrible decision!!! Ned will only cause trouble because that’s exactly what he likes to
do. He’s always right even when he’s wrong which could be costly for the team.
Select the next team member.
No
Good idea to pass on this one. Ned will only cause trouble because that’s exactly what
he likes to do. He’s always right even when he’s wrong which could be costly for the
team.
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Note regarding member
selection screen: as
soon as the user selects
5 people, lesson
automatically advances
to slide 35.
Narration: Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #27
Information:
Action/Direction: Candidate #7 -
Dinesh
Developer Notes:
Narration: Jackie glances over and sees Dinesh. Dinesh is very easy going and flexible. He is able to deal with all kinds of
problems in a solutions-oriented manner and collaborates with others to find solutions and form action plans. He
adapts easily to change and “rolls with the punches.” He is firm in his thoughts yet open to what others have to offer.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #28
Information:
Action/Direction: Should she select Dinesh for her team?
Yes
Well-chosen! This mission will definitely need someone that collaborates with others
to find solutions and form action plans!
Select the next team member.
No
Bad decision! This mission definitely needs someone that collaborates with others to
find solutions and form action plans!
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Note regarding member
selection screen: as
soon as the user selects
5 people, lesson
automatically advances
to slide 35. Narration:
Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #29
Information:
Action/Direction: Candidate #8 -
Maria
Developer Notes:
Narration: Maria walks past Jackie. Jackie considers Maria for a moment then remembers that Maria is notorious for naysaying.
She dismisses every new idea with a half-dozen reasons it can't be done. She also displays a general lack of
enthusiasm for work responsibilities and is unwilling to cooperate with new initiatives.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #30
Information:
Action/Direction: Should she select Maria for her team?
Yes
Bad choice, this is! Maria will cause the mission to stall in its tracks by dismissing
every idea that the other come up with. Do... or do not. There is no try. Rescue the
CEO you must!!
Select the next team member.
No
Excellent choice, this is. Maria will cause the mission to stall in its tracks by dismissing
every idea that the other come up with. Do... or do not. There is no try. Rescue the
CEO you must!!
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Note regarding member
selection screen: as
soon as the user selects
5 people, lesson
automatically advances
to screen 35.
Narration:
Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #31
Information:
Action/Direction: Candidate #9 -
Steve
Developer Notes:
Narration: She sees Steve at his desk. Steve is known for being lazy and irresponsible. He is continually late for work, misses
deadlines and spends work time surfing the Internet. He fails to complete his work, and then makes excuses and even
blames others for his failures. He shows little concern for the success of the company and doesn't seem to care much
about his own career, either.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #32
Information:
Action/Direction: Should she select Steve for her team?
Yes
Not good!! Steve will probably fall asleep just as you locate the CEO and then blame
Jackie for letting him miss all the action!!
Select the next team member.
No
That’s using your noggin!! Steve would probably fall asleep just as you located the
CEO and then blame you for letting him miss all the action!!
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Note regarding member
selection screen: as
soon as the user selects
5 people, lesson
automatically advances
to screen 35.
Narration:
Above text
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #33
Information:
Action/Direction: Candidate #10 -
Monica
Developer Notes:
Narration: Jackie starts thinking about other people she has worked with. Then she remembers Monica; a case manager. Monica
is honest, communicates constructively in a positive, confident and respectful manner. She listens first then speaks
second so that meaningful dialogue results. She can absorb, understand, and consider ideas and points of view from
other people without debating and arguing every point. She is also an excellent problem solver.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:4 Slide #34
Information:
Action/Direction: Should she select Monica for her team?
Yes
Stellar selection! As a problem solver, this mission will benefit from Monica being on
the team. Her confidence and respectful manner will go a long way in building trust on
the team.
Select the next team member.
No
Not so stellar a selection! As a problem solver, this mission would really benefit from
Monica being on the team. Her confidence and respectful manner would go a long way
in building trust on the team.
Select another team member.
Developer Notes: User selects either Yes or No. Based on selection, user receives feedback about the choice made. Then is given a link to continue.
Note regarding member
selection screen: as
soon as the user selects
5 people, lesson
automatically advances
to screen 35.
Narration:
Above text
Storyboard
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:5 Slide #35
Information:
Action/Direction:
Developer Notes:
Narration: With your help, Jackie’s team has now been assembled. She quickly briefs them on the mission and they all gladly
accept their assignments. They are ready to begin their mission.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:5 Slide #38
Information:
Action/Direction:
Developer Notes:
Narration: Great job on helping Jackie select her team. She appreciates your help. We will be back in touch with you if we need
further assistance. Thank you.
Course Title: Building Trust on a New Team Lesson Title: Qualities of an Effective Team Member
Lesson #: 2 Scene:6 Slide #37
Information:
Theme music plays
Action/Direction:
Developer Notes: Fade out
Narration: NA
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