Shaken Not Stirred · Shaken Not Stirred: HOW TO STARE DOWN ORGANIZATIONAL CHANGE AND WIN Kara...

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Shaken Not Stirred:HOW TO STARE DOWN ORGANIZATIONAL CHANGE AND WIN

Kara Getkin, Carnegie Museums of Pittsburgh

Jodi McLaughlin, Carnegie Museums of Pittsburgh

Kara Getkin

getkink@carnegiemuseums.org mclaughlinj@carnegiemuseums.org

Jodi McLaughlinDIRECTOR, ENGAGEMENT STRATEGY &

ADVANCEMENT SERVICESDIRECTOR, PROSPECT STRATEGY &

MANAGEMENT

Leadership and Departmental Changes

But, success is possible!

• 28% increase in total giving from 2017 to 2018

• An additional $4.1 million in government funding secured

Building the Future

Spark!

Annual Fund Growth

Exceeded 2017 by $322,643; exceeded 2018

budget by $178,481 (4.8%)

8.7%

61 new Patrons Circle members ($1,895+)

31%

Increased in mid-level gifts (less than $25,000)

15%

Mid-year annual fund appeal

Direct mail response rate

1.58%

Increase in revenue

85%

Increase in donors

82%

Membership Growth

Exceeded 2017 by $315,500; exceeded 2018

budget by $306,553 (8.1%)

8.3%

Largest portion of growth seen in online giving

$236,000

Basic-level member household growth

(31,000+)

8%

Diversifying the Funding Sources

The focus on membership, mid-level and leadership giving lead to an increase of individual donors from 38% to 45% from 2017 to 2018.

45%

Case 1: Interdepartmental

GUTTING OF MID-LEVEL MANAGERS

Find the opportunity in the challenge

What are our priorities?

What do we really need?

Case 2: Cross-Institution

MANAGING THE NEEDS OF FOUR MUSEUMS

Take advantage of the need

What’s working that we can expand?

What strengths or skills do I have?

Case 3: Leadership Team

AN EXERCISE IN TEAM BUILDING

Address the problem head-on

Find common ground

Establish shared priorities

So, in closing…

Focus on the things you can control and just do it!

Find your allies

Respond to the situation rather than react

Pull the electronics and run!

Open to New Ideas

Honest & Respectful

Communicators

Collaborative Thoughtfully Grateful

Forthright and Act with Integrity

Accountable

Trusting & Trustworthy

Donor-Centered

Continually Improving

Active Learners

Forward Thinking

Mission-Minded

We Are:

Our Values

Self care

Tell us in a session survey on the mobile app, and you’ll be entered to win a complimentary pass to bbcon 2020 in Seattle, WA!

Kara Getkin

getkink@carnegiemuseums.org mclaughlinj@carnegiemuseums.org

Jodi McLaughlinDIRECTOR, ENGAGEMENT STRATEGY &

ADVANCEMENT SERVICESDIRECTOR, PROSPECT STRATEGY &

MANAGEMENT

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