SFFI March 22 2016 Customer Dev: Ben Larson

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8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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@PitchToBenin .b l a r so n . com

 The First Rule of 

CUSTOMERDEVEOPME!T" RESE#RC$

b% Ben arson

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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Barson.com

@PitchT

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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RULE No.1

CustomerDevelopment

@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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 YOU DON’T

TALK ABOUT

 YOUR IDEA@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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Barson.com

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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QUESTIONNAIR

S

@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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• AYT !"I #$rtnerDe$l%

• SUR&EYONKEY • TY#E"OR

@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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Barson.com

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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INTER&IE'S

@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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@PitchToBen

htt&s'((blo).*issmetrics.com(+,-customer-e/elo&ment-resource

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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#RIARY (OAL

Reuce Ris*@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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IDENTI"Y YOURASSU#TIONS*

@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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1. You’re +ntereste, +n +nvest+n- /ut $0ou re$,0 to

2. '3$t 4+ll +t t$5e 6or 0ou to /e re$,

7. Do 0ou 5no4 43$t $n, $88eler$tor +n8u/$tor +s

9. Do 0ou 5no4 3o4 $n-el +nvest+n- 4or

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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 YOUR :OB)01 2OUR 1DE#

@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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T3e

Seppu5u#+t83

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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Barson.com

article' customers.blarson.com

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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I A NOT

Y IDEA.@PitchToBen

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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I A T;E

SOLUTION.@PitchToBen

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Barson.com

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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 The First Rule of 

CUSTOMERDEVEOPME!T" RESE#RC$

b% Ben arson

8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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RESEARC;)O3! 2OUR DOM#1!

@PitchToBen

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8/19/2019 SFFI March 22 2016 Customer Dev: Ben Larson

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