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7/29/2019 SDL Named One of the 100 Companies That Matter in Knowledge Management
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SDL Named One of the 100 Companies That Matter in Knowledge Management
Maidenhead, U.K.
March 5 2013
KMWorld recognizes SDL Content Management Technologies for innovation in customer experience
management
SDL (LSE: SDL) has been recognized in KMWorlds annual 100 Companies that Matter in Knowledge Management
for the eighth consecutive year. This recognition acknowledges SDLs commitment to helping global businesses
deliver compelling customer experiences through innovative content management and structured content
technologies. Companies on the list were selected based on the breadth and impact of their innovations and their
customer focus.
A leader in customer experience management, SDL enables global businesses to meaningfully engage with their
prospects throughout the entire customer lifecycle, from brand awareness to purchase all the way through to
post-sales support. With the rise of the omni-channel environment, the customer lifecycle has become increasingly
complex. Customers are now interacting with companies in more ways than ever before - social, digital, direct, in-
store, mobile and the call center. By enabling control of the entire digital ecosystem, SDL helps global businesses
drive loyalty and increase sales.
SDL is a true customer experience market leader and a company we have long recognized for their velocity of
innovation and the agility to serve their customers, said Hugh McKellar, KMWorld editor -in-chief. We are pleased
to include them on our list again this year.
The proliferation of new content channels is forcing many businesses to reconsider how they engage with
customers and deliver consistent brand experiences, said Jan Jaap Kolleman, CEO of SDL Content Management
Technologies. Our solutions enable the modern enterprise to provide superior, locally relevant experiences that
help build loyalty and create brand advocates.
In addition to its eighth consecutive mention on the 100 Companies that Matter in Knowledge Management list,
SDL has been recognized four times on KMWorlds Trendsetting Products award list. SDL LiveContent, SDL Trisoft
and SDL Tridion were selected from more than 800 products for their innovation and execution of serving the most
important constituency of them all: the customer. In 2011, SDL was also inducted into KMWorlds Hall of Fame,
which honors companies that are developing new and game-changing solutions.
http://www.sdl.com/http://www.sdl.com/products/tridion/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/livecontent/http://www.sdl.com/solutions/business-need/global-customer-experience-management/http://www.sdl.com/solutions/business-need/global-customer-experience-management/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/livecontent/http://www.sdl.com/products/tridion/http://www.sdl.com/7/29/2019 SDL Named One of the 100 Companies That Matter in Knowledge Management
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The list of companies receiving this distinction is available online at http://www.kmworld.com and published in the
March 2013 issue of KMWorld magazine.
About SDL
SDL enables global businesses to enrich their customers experience through the entire customer journey. SDLs
technology and services help brands to predict what their customers want and engage with them across multiple
languages, cultures, channels and devices.
SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42
out of the top 50 brands work with SDL. For more information, visit www.sdl.com.
About KMWorld
KMWorld (www.kmworld.com) is the leading information provider serving the Knowledge Management systems
market and covers the latest in Content, Document and Knowledge Management, informing more than 45,000
subscribers about the components and processes - and subsequent success stories - that together offer solutions
for improving business performance. KMWorld is a publishing unit of Information Today, Inc. (www.infotoday.com)
Contact
GolinHarris for SDL (Americas) Ivana Gaspic
+1 415 318 4367
igaspic@golinharris.com
SDL Mary Galoski Parsons+1 781 756 5454
mparsons@sdl.com
SDL Corporate Headquarters - Vicky Ryce
+44 (0)7792 662213
vryce@sdl.com
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