SCL Conference 2014: New features for 2014

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New Features for

2014

Velocity Checking –What can be checked?

Name (first, last, or a combination)

Payment card number

Email address

ID number

Telephone number

SCL CONFERENCE 2014RESPONDING TO CHANGE

Velocity Checking - How does it work in UltraPoS?Version 2.5 and later.

Define criteria to match against (name, address,

phone number, ID etc).

Define products to apply it to.

Define any value amounts to apply.

Transactions exceeding the limit are blocked

SCL CONFERENCE 2014RESPONDING TO CHANGE

Velocity Checking - Where else can it be used?

Online transactions (“unable to complete this transaction, please visit your local store”).

Payment gateway – check the number of times a card has been used through that gateway in a given period.

Payment gateway – frequency of use of the IP address where the transaction originated.

SCL CONFERENCE 2014RESPONDING TO CHANGE

Velocity Checking – Further Enhancements

Display customer transaction history to user.

Dual control.

Block duplicate customer records.

Deferred / advanced / diary orders.

Allow / query / block.

Reporting.

SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Choose your country

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Data populated from MoneyGram’s database

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. User is presented with all applicable pay-out currencies

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Select the amount to send in local currency

2. Tick if you wish fees to be included in the send amount

3. Select this if you wish to chose to send an amount in the destination currency

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Send MoneyGram

1. Chose whether to use the instant service or the payment to a bank account. Click anywhere on the line to highlight it in yellow as your selection.

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. This page collects information about the sender.

2. This is MoneyGram mandated data. If your organisation requires the collection of more data than MoneyGram (for example, the title) this will be collected at a later stage

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Collect details about the receiver.

2. Mandatory fields may be triggered by a number of different factors including destination, amount, currency

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Capture the ID for the recipient (field is not mandatory – red – in this instance). 1

SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Enter the ID details

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram1. Regular transaction line appears

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Customer copy of receipt

2. Senders details

3. Recipient details

4. MoneyGram reference number

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Send MoneyGram

1. Agent copy of the receipt1

SCL CONFERENCE 2014RESPONDING TO CHANGE

Receive MoneyGram

1. Search for a Money transfer

2. Enter the MoneyGram reference number or

3. Enter the telephone number of the sender or

4. Provide specific details of sender and recipient

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Receive MoneyGram

1. Enter the reference number and click next.

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Receive MoneyGram

1. Check the currency and amount

2. Check the status of the transfer

3. Check for any notes. 1 2 3

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Receive MoneyGram

1. Customer name as supplied in the original send transaction

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Receive MoneyGram

1. Collecting identification is mandatory because the field is red

2. Permitted forms of ID.1

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Receive MoneyGram

1. Enter the ID details

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Receive MoneyGram

1. Regular transaction line appears

2. Other mandatory customer fields required

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Receive MoneyGram

1. Receipt is two-part, this is the Customer copy

2. Money transfer reference number

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SCL CONFERENCE 2014RESPONDING TO CHANGE

Receive MoneyGram

1. Agent copy of receipt1

SCL CONFERENCE 2014RESPONDING TO CHANGE

Browser Support

• Increased demand for multiple browsers

• IE10 and IE11 contain significant changes

• v2.5 will eliminate need for compatibility

mode in IE

• v2.5 will support Googles’ Chrome

browser

SCL CONFERENCE 2014RESPONDING TO CHANGE

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