Rick Hodges Resume 2015

Rick Hodges rehodges2010@hotmail.com • 404.944.9612 • Dunwoody, GA

PROFESSIONAL EXPERIENCE

THE HOME DEPOT, Atlanta, GA

Professional Account Sales Associate September 2015 – Present • Responsible for developing and maintaining one on one relationships with and selling products to industrial, commercial

and professional customers.

• Provide excellent customer service to in store professional customers.

CRAWFORD & COMPANY, Atlanta, GA

Inside Property Adjuster September 2003 – August 2014 Supervised and approved claims submitted by General Creditors and builders as part of the distribution of remaining

assets of Home Owners Warranty in Receivership

Reviewed and settled product warranty claims for plumbing fixtures submitted by plaintiff attorneys and insurers

subrogation departments

Reviewed forced placed home owners and commercial claims received from field adjusters

Determined correct coverage based on the policy and recommended payment of claims

Worked closely with homeowners, insurers, structural engineers, and contractors in damage assessment, repair plans,

and settlement of complex claims

Closed over 1,100 Hurricane Katrina claims

Reviewed and settled residential home warranty claims for major structural defects to load bearing items of the home

Determined correct coverage based on the policy and recommended payment of claims

Prepared commercial valuations submitted from Crawford field adjusters nationwide using Marshall Swift program

Clients include Home Owners Warranty in Receivership (Phase I and II), Franke Consumer Products, Southwest

Business Corp (SWBC), Safeco FIS

Core Catastrophe Adjuster September 2001 – September 2003 Catastrophe deployments as well as branch assists around the country

Field inspected and estimated homeowner and commercial property losses

Recommended loss settlement based on appropriate insurance policy coverage

ESSEX DECKS, INC., Atlanta, GA

Sub-Contractor/Crew Leader March 1998 – August 2001 Designed and constructed residential and commercial decks, porches and gazebos

Crew leader through all phases of projects

Provided customer service to clients regarding pricing, scheduling and project related questions

ARCHADECK, Atlanta, GA

Sub-Contractor September 1994 – March 1998 Executed construction of residential and commercial decks, porches and remodeling projects

Provided sales leads for new jobs

Established a good working relationship with the customer

TOUCHUPS HOME IMPROVEMENT, Atlanta, GA

Remodeling Contractor May 1990 - September 1994

Scheduled sub-contractors for all phases of residential and commercial remodeling projects

Prepared job proposals

Performed all tasks related to remodeling (plumbing and electrical, carpentry, painting and landscaping)

EDUCATION

Georgia Perimeter College (Dekalb Community College), Atlanta, GA 1981

Georgia Southern University (Georgia Southern College), Statesboro, GA 1978-1980

LICENSES AND SKILLS

Property and Casualty Adjusters Licenses in 28 states including Georgia

Xact-Analysis, Xactimate Estimating Program, Microsoft Office Suite