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Rick Hodges [email protected] • 404.944.9612 • Dunwoody, GA
PROFESSIONAL EXPERIENCE
THE HOME DEPOT, Atlanta, GA
Professional Account Sales Associate September 2015 – Present • Responsible for developing and maintaining one on one relationships with and selling products to industrial, commercial
and professional customers.
• Provide excellent customer service to in store professional customers.
CRAWFORD & COMPANY, Atlanta, GA
Inside Property Adjuster September 2003 – August 2014 Supervised and approved claims submitted by General Creditors and builders as part of the distribution of remaining
assets of Home Owners Warranty in Receivership
Reviewed and settled product warranty claims for plumbing fixtures submitted by plaintiff attorneys and insurers
subrogation departments
Reviewed forced placed home owners and commercial claims received from field adjusters
Determined correct coverage based on the policy and recommended payment of claims
Worked closely with homeowners, insurers, structural engineers, and contractors in damage assessment, repair plans,
and settlement of complex claims
Closed over 1,100 Hurricane Katrina claims
Reviewed and settled residential home warranty claims for major structural defects to load bearing items of the home
Determined correct coverage based on the policy and recommended payment of claims
Prepared commercial valuations submitted from Crawford field adjusters nationwide using Marshall Swift program
Clients include Home Owners Warranty in Receivership (Phase I and II), Franke Consumer Products, Southwest
Business Corp (SWBC), Safeco FIS
Core Catastrophe Adjuster September 2001 – September 2003 Catastrophe deployments as well as branch assists around the country
Field inspected and estimated homeowner and commercial property losses
Recommended loss settlement based on appropriate insurance policy coverage
ESSEX DECKS, INC., Atlanta, GA
Sub-Contractor/Crew Leader March 1998 – August 2001 Designed and constructed residential and commercial decks, porches and gazebos
Crew leader through all phases of projects
Provided customer service to clients regarding pricing, scheduling and project related questions
ARCHADECK, Atlanta, GA
Sub-Contractor September 1994 – March 1998 Executed construction of residential and commercial decks, porches and remodeling projects
Provided sales leads for new jobs
Established a good working relationship with the customer
TOUCHUPS HOME IMPROVEMENT, Atlanta, GA
Remodeling Contractor May 1990 - September 1994
Scheduled sub-contractors for all phases of residential and commercial remodeling projects
Prepared job proposals
Performed all tasks related to remodeling (plumbing and electrical, carpentry, painting and landscaping)
EDUCATION
Georgia Perimeter College (Dekalb Community College), Atlanta, GA 1981
Georgia Southern University (Georgia Southern College), Statesboro, GA 1978-1980
LICENSES AND SKILLS
Property and Casualty Adjusters Licenses in 28 states including Georgia
Xact-Analysis, Xactimate Estimating Program, Microsoft Office Suite
