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Process Map for tracking and chasing retention held.
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Retention Tracking Process
Invoice for Retention
Sent to Client
Works Complete Certificate of
Partial Completion
Issued with an Expiry Date Information
Placed in Retention
Tracker by MN and Expiry Date Alert placed in
Calendar
Calendar Alerts of Pending Due
Date and an email is sent out to the Contract Manager by MN
Contracts Manager
organises an Inspection To Take Place on
Site
Inspection Carried out and
Certificate of Making Good
Defects Issued
Cert. of Making
Goods Defects
batched and
sent to:
J. Robertson
H. John
M. Newsam
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