Remote Access Management

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September 2011

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• Minicom has 20+ years of technology innovation. • HQ in Jerusalem, Israel, with offices in Europe, Asia & USA• NA HQ Linden, NJ

Today, Minicom focuses on• Remote Access Management (RAM) solutions• High-end IP & analog KVM

What We Do

Remote

Access.

Simply

Managed™

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Value Proposition

• Centralization of out-of-band & in-band remote access• Management of access in heterogeneous IT environments• Increase of control & security• Maintenance of airflow management• Reduction of mistakes by remote admins• Decrease of MTTR• Maximization of existing IT investments

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Remote Access

The ability to log onto a network from a distant location. Generally, this implies a computer, an Internet connection, and some remote access software or hardware to connect to the network. The remote access software or hardware dials in directly to the network server and enables the user to take control of the remote server or device (i.e., home, desk, etc.)

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Why Remote Access to the Data Center?

• Increase Operational Efficiency

• Power/Cooling Efficiency

• Security

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RAM: Critical Piece of the DCIM Pie

Remote

Access

Management

Airflow

Management

Change

Management

Capacity

Management

Asset

Management

Power

Management

• DCIM – Data Center Infrastructure Management

• Without a Remote Access Management strategy in place DCIM is not

complete

• All the other pieces are compromised if you can’t manage access.

• Minicom is the only vendor to offer a management solution that:

increases security & efficiency Extends ROI Prevents vendor lock-inData Center Infrastructure

Management Pie

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Components of Remote Access

KVM &

Serial

IP KVMDigi

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IPMI

DRAC

HP

Black Box

Eaton

ServerTech

APC

New

PoC

3rd Party PDU

ILO

RDP

WOL

SSH

Web Target SSO

VMware

Environmental

OOB

In Band

Avocent

HP

BelkinOpen Gear New

Console Servers

`

IP Gateway

Analogue KVM Switch

VNC

Telnet

SSHAccess

Services

CustomSerial

Control

Service Processors

Power Control

KVMAccess

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Remote Access Challenges

• Adopted organically• As needed, without clear strategy

• New security concerns• Spreadsheets, post its, “in my head”

• Inefficient use of tools• Reduce calls, emails, copy/paste

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Benefits RAM

Enhance productivityIncrease operational efficiency

Increase Security

Reduce downtime and optimize IT service

availability

Give 24/7 access to entire IT infrastructure

Allow centralized access to servers/devices not physically connected

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RAM’s Role in DC Problem Solving

DC Infrastructure

DC Management Capacity

Management

Asset

Management

Remote

Access

Management

Power

Management

Change

Management

ITFacilities

Discovery

Monitor

AlertResolve

Analyze & Optimize

MinicomOn-

Demand Access

Application

Disaster Recovery

Problem Resolution

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AccessIT™ Revolutionizing Remote Access

AccessIT™ is a secure web based management system for single sign-on access to the organization’s servers, power and network devices. AccessIT™ is an open, vendor neutral system. It consolidates all in-band and out-of-band access protocols and services onto one interface thus providing IT staff with real time remote control of the entire IT infrastructure.

Single Sign-On Control of:

Servers Virtual machines Service Processors PDUs Serial console servers KVM switches Network devices

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AccessIT™ - Highlights

Increase operational efficiency One web access portal to all IT users

Shorten resolution time and down time Faster access and control when it counts the most Integrates Access and Power Control In-band & out-of-band access

Increase security One IP address, username, password

Maximize ROI on IT investments Multi-vendor Upgrade not replace Avoid vendor lock-in

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KVM Product Current Portfolio - Overview

IP and Analog CAT5 Switches

For Rack Management

Multiuser IP and Analog CAT5 Switches

For Rack Management

1U Drawer with IP or Analog

CAT5 Switch

KVM IP Gateways

KVM Cat5 Extenders

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Daimler Trucking Case Study

• Small staff responsible for all North American Data Centers.

• Primary DC, DR DC with hundreds of nodes

• Constantly wasting time getting to problems

• AccessIT reduced MTTR by 25%

• OpEx kept in check

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They already chose…Minicom serves some of the largest rack environments in the world and our solutions are daily used

to manage millions of servers.

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Thank you for your time

Remote Access. Simply Managed™