Recognize, Reward and Motivate. Why Recognize & Reward?

Recognize, Reward and Motivate

Why Recognize & Reward?

Why Recognize & Reward?

Increase performance Establishes desired climate Encourage leadership qualities in others

Recognition Concepts

Formal / Informal Match the reward to the person Match the reward to the achievement Be timely and specific.

Understanding Employee

Personality types Myers Briggs Type Indicator

• 16 different types of people Kiersey – Please Understand Me

• 4 types of personality/temperament• (Kiersey Temperament Sorter)

True Colors• Based on Kiersey; 4 patterns of behavior or

temperament Culture Generational differences

“Encouraging the Heart”

1. Set clear standards

2. Expect the best

3. Pay attention

4. Personalize recognition

5. Tell the story

6. Celebrate together

7. Set the example

ASAP Cubed

As Soon As Sincere As Specific As Personal As Positive As Practical

…as Possible!

“I can live for two weeks on a good compliment.”

--Mark Twain

Take the Encouragement Index! 186 – 210

You’re doing great! 126 – 185

There’s room for improvement. 66 – 125

Wake up to the people around you 21 – 65

Be less harsh on yourself, and find new ways to learn recognition strategies

Making Time for Recognition Number 1 stated barrier for

recognition giving is “time”Recognize it takes seconds to very

few minutesPrioritize relationships, then tasksRegular and spontaneous walksPlan into meetingsBuild into every interaction

Newsletter & Other Public Recognitions Where?

In-house / team Organization – wide Community – wide Beyond the community

What? Newsletter Annual reports Advertisements Voice mail email

“Programs”

Focused on a certain aspect of employment (or not)Retention; service & longevityTime and attendance

• Wellness• Safety

InnovationsQuality, customer satisfaction

Connected to the work done

Have Fun with Recognition for Specific Tasks or Activities

Punctuality Was here “on the dot”, Got to work “right off

the bat” Great Ideas

“Light bulb” award, Going above and beyond

“Feather in Your Cap” award Helium Balloon launch (or hot air balloon

facsimile)

Low Cost Recognition

Saying “thank you”Face-to-face and written

Scheduling flexibility“surprise hour off” – you take over

Dollar Store “Re-fabs” Activity

Principles Revisited

Employee recognition and reward increases performance

Seven elements will encourage the heart

Know YOUR Employee

Conclusion

Help Your Employees to Help Your Business