Building BusinessThrough Incentive Travel

It works.Companies looking to drive sales, motivate performance, reward effort, attract new customers, or thank existing customers for their business are looking to incentive travel to get the job done. Here’s why. Incentive travel works. And it works best when executed by Provident Travel. We’re business builders who use our expertise in travel to help companies like yours reach their business goals. Our one source approach – from creative promotional marketing campaigns, to special events and activities, hotel and airline negotiations, ticketing, meals, entertainment, gifts and awards, comprehensive summary reports and cost accounting – is tailored to your specific goals and budget. Our programs are fresh, cutting edge and proven. Provident Travel provides more services and value for your dollar than you ever imagined. Let us show you how incentive travel can surpass the results generated by trophies, plaques, cash and other traditional incentives for rewarding groups as well as individuals. See how Provident Travel can make a real difference in attitude, loyalty, productivity, and in your bottom line. We’re one of the best business decisions you can make!

Why do companies choosing Incentive Travel

rank it as one of their best business decisions?

P r o v i d e n t t r a v e l • c o r P o r a t e & i n c e n t i v e G r o u P S P e c i a l i S t S

What goes into your Provident Travel incentive travel program? We’ll show you.

S e t t H e c o u r S eWho is the audience? What are you trying to motivate them to do? Why is this important

now? When and where do you need to see results? These are the first questions we ask our clients and among the most important. That’s because every company, group or organization has its own objectives, goals and expectations. And it’s here that we start, ensuring that we’re all on the same page, your investment is with purpose and that we are focused on measurable results. Whether you’re introducing management teams to a

new product or service, rewarding your top sales performers or thanking key customers, answering “who, what, why and when” lets us clearly define the objective and set the

course for success.

t a r G e t t H e d e S t i n a t i o nHave a place in mind? Great. Let us explore it and see if it’s a good fit for your group and budget. Or, let us bring you some great options. With over 50 years of experience, we have destination selection down to a science. Nothing dull. Nothing off the shelf. Instead, a trip that gets people talking and drives the results you desire.

o P t i M i Z e t H e o P P o r t u n i t Y The destination is chosen. Now the real work begins as we turn your trip into an event. It all starts with motivational mailings beginning with the trip announcement and

regular follow-ups. Call them teasers…call them inspirational reminders…but these promotional materials are ideal for establishing a theme, generating excitement and keeping participants on track with the goals and purpose of your program. During the trip, we’ll continue the theme and the excitement with special amenities, scheduled outings and parties, themed dinners and entertainment. We’ll help you celebrate the success of teams or individuals, showcase new products, recognize

valued customers, you name it. After your return, we’ll have a photo, DVD or other memento awaiting your travelers, recounting the fun time they had before they

can even unpack. That will have them talking!

t e n d t o t H e d e t a i l SIt’s the detail that people remember and share with others. And no detail is too small for us to handle. In fact, we do it all. From a customized website for online registration, to carefully designed travel materials featuring your theme and logo, to pre-registration at the hotel, your baggage handled, and your rooms just as you requested them. Did we mention hand-delivered dinner invitations, turndown amenities and door hangers announcing daily events? Or, that we’ve been known to fill a lost prescription or go purchase the socks your guests forgot? The truth is, we love to spoil you so we provide personalized meet and greet service at the airport for each guest, “ice breaker” activities to get people mixing, personalized departure notices, themed gifts and messages and the list goes on and on. Bottom line, we know from conducting over hundreds of successful trips the details that impress people and create memories, and we provide them. Our experience lets us guide you in the allocation of your time and budget, something our clients always appreciate.

i t ’ S M o t i v a t i n G .Travel is inherently exciting. Provident Travel helps you capitalize on this excitement to motivate and reward key people. Imagine ballooning over the South of France. Swimming with dolphins in Bermuda. Teeing off along the Irish shoreline. Enjoying the sights and sounds of Las Vegas. Or, relaxing aboard a sunny Caribbean cruise. Wherever you choose to go, around the world or close to home, Provident Travel assures a motivating, productive and exciting experience. You’ll be amazed at the response and enthusiasm of your participants. They’ll return

re-energized, refocused, rewarded and ready to achieve results.

i t ’ S e F F e c t i v e .Ready for the compliments? That’s what you’ll receive at the end of your trip. Your clients will be delighted, your management rested, and your sales team motivated and ready to take on the world. But these aren’t the only ways to measure the success of your program. We recommend that waiting for participants upon their return is a survey, asking them to rate the overall travel experience as well as specific elements. What do they remember most? Were any details missed? Was their effort worth the reward? Did the trip live up to their expectations? Other than the weather (the one thing we haven’t figured out how to control) what could have been better? Immediately capturing participants’ responses following a trip captures the heartfelt feedback that gives us a true measure of success and information that can make your next trip even better.

i t ’ S B e n e F i c i a l .You’d think that would be it, but accountability doesn’t stop here. Financial accountability is the final wrap-up to your trip. We provide you with a complete and accurate line-by-line billing summary of expenses. You’ve entrusted us with your budget, and we have an open-book policy in showing you what good guardians we have been of your investment.

“People rarely succeed unless they have fun in what they are doing.”

- Dale Carnegie

o n - t H e - S c e n e e X P e r t i S eHere’s the big question. Who’s going to make sure things run smoothly throughout your trip? Our Destination Specialists will be there on-site to carry out your agenda 24/7. Working quietly and inconspicuously behind the scenes, they ensure that everything occurs as planned. They meet with hotel staff and others on a daily basis. They worry about things so you don’t have to, checking and double checking on meals, tee times, airline and event tickets, transportation, gear and baggage, currency, translation services, dry cleaning, special needs, messages and more. Have we missed anything? That’s the question we ask ourselves at the end of each day, as we look to make the next one even better. Our hands-on attentiveness translates into peace of mind for you. You can just sit back, relax and focus on your guests. That’s our definition of service success!

W e ’ v e B e e n t H e r eWe bring you more than 50 years in the group travel business. We’ve visited the sites, operated hundreds of successful programs, know what to pursue and what to avoid and how to motivate people through travel. Plus, our network of contacts all over the world ensures the finest of services and a safe, problem-free experience. Our longevity and high percentage of repeat business are testaments of our experience and expertise.

o n e S o u r c e , e X c e P t i o n a l v a l u eProvident Travel delivers more. We’re business builders who add to your success through comprehensive, fully-planned and coordinated incentive programs. From pre-trip theme development and marketing

ideas through the smallest of details on the trip, to post-trip mementos and summaries, we are your single resource. This translates into simplicity and cost savings for you. Rather than being of little interest to dozens of vendors, you are of the greatest importance to us. You get the knowledge and expertise of accountable and proven professionals who give your program their undivided attention. The end result is a superior program at a significantly better value requiring less of your time. We

invite you to compare us to the alternatives.

r e S u l t S Not only have we perfected the best practices of the industry, but we are constantly researching and testing our product – incentive travel – to be the best for you. New sites, new ideas, new promotions…we’re in tune with anything and everything that generates the results you expect and deserve.

We invite you to call for more information or visit us online…

800.989.8900 • 513.763.3080 • www.providenttravel.com

15 West Central ParkwayCincinnati, Ohio 45202-1005

www.providenttravel.com800.989.8900 • 513.763.3080