Providence Plan – A Summary

Providence Plan – A Summary

January 28, 2013

Communications & Strategic Planning

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The Providence Plan: Achieving Our Vision

Linking our mission, values and strategic directions to help us achieve our vision:

“Driven by compassion and social justice, we are at the forefront of exceptional care and innovation.”

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Prioritization of Key Organizational Work – What was the Process?

• SLT has been reviewing current and future work that has a broad organizational impact

• Last September, leadership agreed to the processes and recommendations from the Priority Setting Committee

• Priority Setting Committee presented their recommendations on the rank order of year 1 strategic work and clinical priorities to SLT in November

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PHC Initiatives with Broad Organizational Impact

Categories of Key Organizational

Work

Externally Mandated

Work

Strategic Work

(2012-2015 Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

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Key Organizational Work – What was the Decision?

• Based on the capacity of clinical programs and corporate support areas, SLT determined which work the organization will mobilize resources to complete.

• Other/new work on hold until there is capacity in the organization

• “List” of organizational work not set in stone – there will be the need to be flexible and adaptable as the external environment changes

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

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What is the Externally Mandated Work?• Accreditation

• Eating Disorders Re-design

• Implementation of BCNU contract (37.5 work week)

• Implementation of the ED Mental Health Addictions External Review

• Cardiac – transfer of cases to Kelowna and adjustments to new run rates

• HIM Transcription

• Follow up on outcomes of Cochrane Report

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

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Infrastructure:

Aim 1:

Aim 2:

Aim 3: Renewal of Residential Facilities

Aim 4:

The Care Experience:

Aim: Patients, residents and families will experience culturally safe, socially just, person and family centered care across Providence Health Care

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

What is the Strategic Work to Advance the Providence Plan Aims?

Redevelopment of SPHRedevelopment of MSJ

Clinical Information System Transformation

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Quality & Safety:

Aim 1: Reduce % of patients with at least one adverse event to: 15% by March 31, 2012; and 10% by March 31, 2013

Aim 2: Reduce adverse events in residential care

Aim 3: Standardize care processes

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

What is the Strategic Work to Advance the Providence Plan Aims?

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People:

Aim 1:

Aim 2:

Aim 3: Teamwork that produces amazing results

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

What is the Strategic Work to Advance the Providence Plan Aims?

A workplace where all people are highly engaged in contributing to PHC’s successExceptional leaders who create environments where people do their best

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Innovation:

Aim 1: A culture that engages, excites and motivates creativity and innovation

Aim 2: An accelerated pace and impact of knowledge translation

Aim 3: A management system and structures to enable the organization’s strategic objectives

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

What is the Strategic Work to Advance the Providence Plan Aims?

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What are the Clinical Priorities?

• MSJ Review – implementation of recommendations

• Planning of High Acuity Unit

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

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Work on Hold

• Continue planning for Integrated Treatment Unit

• Expansion of Family Activated Response Team (beyond the pilot as part of Care Experience)

• Develop a Corporate Clinical Plan

• Identify future partnership opportunities with VCH to provide services to DTES and increase residential bed numbers

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Categories of Key Organizational Work

Externally Mandated

Work

Strategic Work

(2012-2015Providence

Plan)

AdditionalClinical

Priorities

Work on Hold

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Goal of Deployment: Alignment throughout PHC

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Next Steps in Deployment of Providence Plan:

Programs/Department/Services Alignment - Conversations with leaders:

• What does this mean for our program?What will we be focused on?

Acknowledge that the work will vary for

different programs/departments

Implementation plan for strategic work

Confirm metrics for each of the strategic aims and finalize monitoring and

evaluation framework

Continue to share the Providence Plan across the organization and

develop tools to help leaders communicate this plan.

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Questions?