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. Proserv is the fresh alternative
in global energy services.
We are a technology-driven company providing products, services and
bespoke solutions to clients across the drilling, production and
decommissioning market sectors.
Combining technical ingenuity with design, engineering, manufacturing and
field services expertise, we support clients throughout the lifecycle of their
assets with a focus on maximising operational performance and
efficiency.
2
‘Ingenious Simplicity’ is not just
our company tag-line, it is an ethos
embedded into everything we do.
From our clients’ viewpoint, it is about being more efficient,
flexible and responsive, reducing unnecessary levels of
complexity to get the job done.
3
Our Ethos
How we deliver projects
How we manage our
processes & procedures
How we approach
our R&D
How we operate as teams
Global Operations, Local Delivery
United Kingdom
625 Employees
Aberdeen, Coatbridge,
Great Yarmouth, Sites: 7
North & South
America
218 Employees
Houston & Louisiana
Sites: 3
Middle East & Africa
275 Employees
Dubai, Qatar, Abu Dhabi, Saudi
Arabia, Nigeria
Sites: 5
Scandinavia
98 Employees
Stavanger & Trondheim
Sites: 2
Asia Pacific
118 Employees
India, Indonesia, Singapore,
Malaysia & Australia
Sites: 54
5
Proserv has an extensive brand heritage spanning over 50 years.
Our Evolution
2011 2012 2013 2014 2015
6
Proserv in NorwayOur Values
A FRESH PERSPECTIVE
Proserv has a distinctive delivery-focused culture. At
the heart of everything that we do, the five Proserv
values guide our decisions and behaviours. Internally,
we refer to our values as FRESH.
Forward as
a TeamEntrepreneurial
Spirit
Serious about
ServiceRight thing,
right way
Help, Share &
Communicate
7
Proserv in NorwayOur Capabilities
R&D and
Engineering
Machining &
Manufacturing
Inspection,
Test & Assembly
Installation &
Commissioning
Repair &
RefurbishmentDecommissioning
Life of Field Services
8
Surface Production Subsea Production Drilling Decommissioning Renewables
Operational Assurance
solutions
Asset Integrity & Production
Enhancement solutions
Production Optimisation
solutions
Predictable and cost-effective
end of life solutions
Cost effective life of field
solutions
Field
Development
Life of Field
Third Party
Product Sales
Surface Production
We offer a broad range of
services that are highly efficient
and reliably delivered using
ingeniously simple technology
solutions, that produce more
for less.
9
Instrumentation & Calibration
Flushing
Chemical Injection
Shutdown Support Services
Well Monitoring & Performance
Asset Reliability & Integrity Equipment
Rehabilitation, Repair & Upgrade
Platform/Topside Structural Upgrades
Training
Surface Production
Field DevelopmentThird Party
Product SalesLife of Field Services
Valves & Coupling
Water Jetting & Pumps
Instrumentation & Control
Production Control Services
Automation Services
Fluid Sampling Solutions
Our Expertise
6000 + Test & Control Units manufactured & supplied
15,000 +Sampling Cylinders manufactured & supplied
8000 + Largest installed base globally for Control Panels
Subsea
Engineering
Field
Development
Life of Field
Subsea Production
We provide a wide range of
services to help optimise the
lifespan and performance of our
clients’ assets to maximise
production over the life of a field, at
minimal cost.
11
Subsea Production
Feasibility Studies
Bespoke & Rapid Response
Solutions
Subsea Trees
Subsea Controls & Communications
Subsea Distribution
Subsea Intervention
Subsea Survey & Acoustic
Positioning
Subsea Sampling
Subsea Monitoring & Surveillance
Pipeline Services
Remote Intervention Tooling
Equipment Refurbishment
Surface Preparation
Corrosion Prevention
Storage, Preservation & Maintenance
Underwater Positioning
Dredging
Subsea Production Optimisation ( ACT)
Key Facts
Our Expertise
240 + Subsea Control Modules
52 +Award Winning Artemis 2G Technology
350 +Pipeline Intervention Projects
550 +Monitoring, Control & Retrieval Projects
Subsea Engineering Life of FieldField Development
Track Record: Controls
227 Subsea Control Modules
(SCMs) supplied to clients globally,
with 195 deployed
Over 50 Open Communication
Hubs (OCHs) delivered for subsea
greenfield and brownfield projects
16 Augmented Control
Technology (ACT) projects
6000 Topside Control Panels
designed, manufactured and
supplied to clients globally
1976 - Proserv has been
manufacturing control systems in the UK
for 40 years.
Over120 Greenfield Subsea
Controls Projects completed for
Operators and Service companies
1980 - The design and prototype of
our own SCM using our in-house spool-
type control valves.
1992 - First complete multiplexed
Electro-Hydraulic SCM was developed
1999 - Artemis subsea control
system was developed adding deep-
water ROV deployment
2007 - Inclusion of SICOM OCC
(Open Communication Controller)
modem technology
2014 - Launch of latest generation
subsea electronics Artemis 2G
14
Acoustic Communications
Global leaders in through-water communications and positioning technology
services
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• The NASCoM product range is based on Nautronix’ ADS2 signalling technology, which provides
reliable remote control and monitoring of subsea assets
• Ideally suited for critical applications
• The NASCoM product range includes:
− NASeBOP: Emergency acoustic BOP control system
− NASCoM: Monitoring systems
− NASMUX™: Acoustic subsea multiplex control
Acoustic Communications: NASCoM
NASNet®
Nautronix Acoustic
Subsea Positioning
System
NASNet® DPR
Nautronix Acoustic
Subsea Dynamic
Positioning Reference
System
NASNet® FPR
Nautronix Acoustic
Subsea FPSO
Monitoring System
NASCoM
Nautronix Acoustic
Subsea Command,
Control and Monitoring
System
NASeBOP
Nautronix Acoustic
emergency Subsea
Blow Out Preventer
NASMUX™
Nautronix Acoustic
Subsea Multiplex
NASDrill
Nautronix Acoustic
Subsea Drilling System
NASDrill RS925
NASDrill USBL
NASDive
Nautronix Advanced
Digital Diver
Communications
System
− Fully digital
hardwired diver
communication
system
− Digitally controlled
through water
acoustic
communication
system
Survey Services
A comprehensive range
of survey services to
the offshore
construction industry
− Equipment rental
− Processing
− Consultancy
− Offshore crewing
− New build
Acoustic Communications
CALM Buoy Facilities
• Stationed above small pool development
• Providing Power & Comms and Chemical Injection to the wells via an
umbilical
• Receiving Production from the wells and Offloading to Shuttle Tanker
• TRL 7
• Acoustic Comms back-up
• Easily identified ‘Exclusion area’ for Fishing Community
UKCS Small Pools Solution - Ready Today
Umbilical-less Subsea Production System
• Subsea HPU – Proserv concept design
• Subsea Chemical Injection System – Proserv concept
design
• Subsea Chemical Storage – provided by others.
Kongsberg
• Acoustic Communications – Proserv available
• Subsea Power Generation – provided by others EC-OG or
Current2Current
Subsea HPU
UKCS Small Pools Solutions - Tomorrow
READY TODAY
Calm Buoy System Solution:
Telemetry Comms to/from Host Facility to Buoy; Surface HPU;
Surface Chemical Injection System; Surface Power Generation;
Umbilical to subsea wells; Acoustic Comms Back-up; Flexible
Flowline from well(s) to Calm Buoy
TOMORROW
The Umbilical-less Subsea Production System:
Acoustic Comms to/from HOST Facility to subsea well(s); Subsea
HPU; Subsea Chemical Injection System; Acoustic Comms infield;
Subsea Power Generation
The Proserv SolutionThe Proserv Solution
Using the Proserv solution, we can help reduce costs, improve
reliability, maximise field life and fast-track production
Our OE Vision
Our vision is to create an organisation in which every
individual feels accountable for their actions and strives to
ensure that every product, service and solution is delivered
on time, right first time in the safest and most efficient way.
Operational Excellence is an essential
component of Proserv’s continuous
improvement efforts, helping to deliver
world-class performance and drive
business results.
Operational Excellence
22
Engineering is the backbone of our business and we
are continually striving to develop reliable and
fit-for- purpose ingeniously simple technology
solutions that increase performance and efficiency.
THE PROSERV APPROACH
Technology Solutions
23
Fast-track project delivery using our technical competencies
and broad ranging services portfolio, all under one-roof
Reduce project execution time using our in-house R&D and
proven technologies
Maximise the life of customer assets through refurbishments
and upgrades to ensure long-term competitiveness
Remove equipment obsolescence risk through our proactive
management programmes and novel techniques
People
People are at the core of Proserv and
managing their development is
fundamental to our success.
The Proserv Academy helps to build a culture of aspirational
learning and performance where people are motivated, ambitious
and who continually strive to improve and do their best for our
customers.
What we have at Proserv is a unique learning culture and
one that not only supports and empowers us as individuals
but is setting us apart from our competitors by ensuring we
have the best team possible to deliver now and in the future.
24
25
“Without your team’s determination and
commitment, the riser removal scope of the
Anasuria riser replacement project would not have
been a success. It has been a pleasure to work
with the Proserv team.”
Project Manager, Shell
“We were very satisfied with Proserv’s MSC cutting
solution and the timescales in which they completed
this project, which exceeded our expectations.”
Project Team, Maersk
“I have been thoroughly impressed by Proserv.
Our thanks for executing this aggressive schedule
and delivering a fully operational system. The
Proserv service team was first rate.”
Senior Asset Manager, Total
What our Clients’ say
26
“The installation part of the anode retrofit project is
now complete with work being carried out much
quicker than expected. This was way within budget
and a much better result than we hoped for.”
Principle Engineer, Statoil
“Proserv stepped up to the challenge of providing a
co-exist controls solution to ‘extend and enhance’
our aging subsea asset where no viable solution
was available from the OEM.”
Technical Authority, CNR
“Apache North Sea has developed a strong and
long-term relationship with Proserv and the
project team was professional and well versed in
delivering our requirements.”
Senior Project Manager, Apache
What our Clients’ say
Production Optimisation
Project Background
Our client had 800 onshore solar powered wells with basic hydraulic controls with no communication
back to their control center.
Due to the amount of panels and their location and geographical spread, they were only able to visit
each well every 4-8 weeks. Varying well pressures were tripping the panel and closing the well safety
valves losing up to 1000 BOE/D, without any notification in some instances.
Solution
Proserv developed the ‘Smart Box’, which was manufactured by our engineering teams in the Middle
East as a real-time monitoring solution for evaluating onshore and offshore wells in remote sites.
Unplanned shutdowns can cost operators up to 1% of total annual production and with the ‘Smart Box’,
shutdowns are detected instantly avoiding prolonged production losses and lowering operating costs.
The ‘Smart Box’ is an intelligent device with an inbuilt GSM modem that collects information from
production equipment at the well site then transmits alerts to personnel via GSM straight to a mobile
device. This ingeniously simple technology solution can be embedded within any of our systems and
customized to a client’s exact specification for increased operational efficiency.
Conclusion
This is a perfect example of how Proserv can use its extensive engineering capabilities to quickly
develop an ingeniously simple technical solution to solve a very particular client challenge and provide
significant cost savings.
Well Monitoring Performance & CommunicationsAn ingeniously simple technology solution for remote environments
Client: Global Operator
Location: Middle East
Equipment: Proserv Smart Box
Benefits
• Smart Box solution saved the client
potentially up to $500k of lost production
• Shutdowns are detected instantly avoiding
prolonged production losses
• Lower operating costs due to the reduced
need for vigorous visual inspections
• Can be customised to suit each customer’s
application
28
Asset Life Extension
Project Background
In the early 1990s, BP purchased a subsea controls system which included pipeline subsea safety
isolation valves (SSIV). A field ready spare was also purchased and stored, to provide contingency. As
the units in place were more than 20 years old, the decision was taken to re-FAT the spare SSIV to
check its serviceability. The unit was stripped down and the incumbent controls supplier was contacted
to establish whether they could support the main valve on the SSIV, with a view to ordering parts or
replace the valve if required. BP’s controls supplier was unable to support this valve, or offer a
replacement for the obsolete parts.
Solution
The proposal provided by BP’s controls supplier was to sell a new electro-hydraulic SSIV to BP which
would not have been compatible with the installed system. BP would have to replace a 400m umbilical
and upgrade the existing controls system to operate the new electro-hydraulic SSIV. As a rapid-
response engineering solutions provider, Proserv were contacted to determine whether there was a
solution to work around the controls supplier’s negative response of having to replace the entire SSIV
and controls system. The solution offered by Proserv saved the client from spending many millions to
replace the existing subsea system and the cost of lost production. Furthermore, Proserv was able to
offer a future-proof component obsolescence management plan.
Scope
The SSIV was transported down to our Subsea Control Centre of Excellence in Great Yarmouth, UK, for
testing on a base plate. The filter and filter block were removed and dismantled, and the existing filter
element removed and discarded, along with the filter block seals. The unit was then re-assembled with
new seals and a new filter element. The same was then done with the Directional Control Valve (DCV)
which went on to achieve a shutdown time of 20.6 seconds which was acceptable to the client. A full
FAT was carried out by the Proserv team in Great Yarmouth which was witnessed and accepted by
client representatives.
Subsea Safety Isolation Valve (SSIV) RefurbishmentRapid Response Solutions Engineering
Client: Global Operator
Location: North Sea
Equipment: Subsea Safety Insolation Valve
(SSIV)
Benefits
• Potential savings in excess of £10-12m
• Maximising the life of your subsea assets
through proactive obsolescence management
• Mitigate the risk of lost production
• Cost-effective and quick execution of
engineering solution
29
Brownfield Upgrade
Project Background
With a step out distance of 6 km and water depth of 1200 m, the challenge was to provide
communication from an existing topside system to the subsea system via power-line communication, co-
existing with FMC KOS 150 SCM’s. The key requirement was to optimise system performance,
delivering a design life of 20 years.
Solution
Proserv delivered a retrofit Open Communications Hub (OCH) solution to provide co-exist hi-speed
communications on the power line with existing SCM. This enabled the conversion of AC high-voltage to
DC with the provision of power management subsea to all instruments.
Scope
The provision of high bandwidth communications and co-exist technology with the existing subsea
system delivered all the key requirements on performance as set out by the client.
Benefits
The system was qualified to provide shared electrical power with the P6 Production SCM and utilise a
fibre optic distributed temperature sensing and P/T gauges (FBGs) to monitor functionality of the P6 gas
lift system. A marinised DTS (in-well Distributed Temperature Sensing) was developed and the
installation of fibre optic technology provided a platform for Shell to evaluate fibre optic technology for
future applications.
System Optimisation (OCH retrofit) Client: Shell
Location: Gulf of Mexico
Equipment: Open Communications
Hub (OCH)
30
Operational Enhancement
Project Background
A leading Drilling Operator requested the preventative assessment of a BOP stack as a measure to
review maintenance processes that may have led to $20 million in downtime.
Solution
Proserv introduced a BOP Integrity Program aimed at assessing complex mission critical control
system fluid flow components, supports, and connections. Based on the findings of the assessment,
training plans were proposed to help improve maintenance processes.
Scope of Work
The Proserv team mobilized on location to perform the assessment beginning with tubing and pipe
mapping routes for length, line identification and supports. Once tubing and pipe identification was
recorded an evaluation of tube fitting make-up and life fatigue using Proserv’s proprietary gauging
system could be properly noted for future maintenance tracking throughout the system.
Life fatigue contributors such as vibration and human error due to improper clamp restraint
placement were outlined. Visual and liquid penetrant testing of welds was performed to insure
system fitness for service along with an evaluation and inspection of the control valves for optimum
performance. In closing, a process performance improvement audit plan was prepared and
presented to the customer for review and determination of an action plan going forward.
BOP Stack Integrity Assessment Client: A leading Drilling Operator
Location: USA
Equipment: BOP Control System
Refurbishment
Benefits
• Overall health check of the BOP stack
hydraulic control lines
• Meantime to failure improvement
• Improved BOP stack reliability
Operational Enhancement
Project Background
KCA contracted Proserv to carry out the refurbishment of an entire BOP control system which
was manufactured in 1984 and had been in use since 1986.
Solution
Proserv’s skilled engineers refurbished the entire BOP control system changing out ‘like for like’
and refurbishing pumps and machinery where necessary. New tubing was also installed and all
the electrical controls were changed out with new.
Benefits
• As the system was built in 1984, it had other requirements than systems of today. Refurbishment
of the current system and changing some of the components ‘like for like’, was significantly less
expensive in comparison to buying a new one whilst still being within API 16D regulations.
• Our skilled teams delivered the system within a very short timeframe and managed the deadline
even when having it pushed back 4 weeks.
• Changing out tubing and installing it in a new way ensures the maintenance of the stack manifold
will be much simpler. Furthermore, it will reduce time spent on maintenance both on the stack
manifolds and the rest of the BOP control system in the long-term.
BOP Control Refurbishment Client: Multi National Oil & Gas Company
(via KCA Deutag)
Location: Norway
Equipment: BOP Control System
Refurbishment
At Proserv, we specialise in
equipment new build and
lifecycle solutions –
Refurbishment for Re-use
“Our integrated service capability
allows us to partner with clients,
providing tangible value to their
projects and the way they operate.”
Overview
40years’ industry
experience
8dedicated service
and client facilities
30-35% reduction in typical
project lead time
25-30% cost savings based
on our integrated
service approach
The Proserv Value
Engineering &
Manufacturing
Proserv specialises in the design, engineering and
manufacturing of equipment components and assemblies
ranging from actuators and valves through to valve blocks
and wellheads.
Through our team of engineers and technicians, and with over 60,000 sq
feet of manufacturing space throughout our 8 dedicated service facilities,
Proserv can support engineering and manufacturing projects or any size
and complexity demands by our clients.
Maintenance,
Repair and
Refurbishment
We offer a complete aftermarket service for our clients’
assets ranging from planned maintenance programmes
through to refurbishment projects, equipment repair
and certification.
• Machining
• Welding
• Heat Treatment
• NDE inspection
• Technical Support
• Assembly and Pressure Testing
(hydro/gas) up to 30,000psi.
• Visual/Dimensional Inspection
• Surface Coating
Before
After
Benefits
• The state-of-the-art Proserv Artemis 2G, OCC and OCH technologies enables
multiple upgrade paths and subsea topologies
• Fully supported SCM electronics with obsolescence management
• Maximised use of existing infrastructure to reduce CAPEX and risks
• Opportunity for phased upgrade without affecting production
• Remote support and service provision
• Improved subsea production system reliability
SCM Refurbishment & Upgrade
Pressure Testing &
SITs
Proserv has extensive experience in providing testing services for subsea equipment.
Tests can be conducted to national, international or industry standards or to the
client’s own enhanced test specification.
At our purpose-built test facilities, we can undertake various types of testing including hydrostatic/gas
testing, high pressure testing, site integration testing (SITs) and factory acceptance testing (FATs).
Our test pits can accommodate large items and this allows us to undertake testing of larger frames or
skids which contain pressure containing components such as valves or pipework.
Storage,
Preservation &
Maintenance
Proserv offers dedicated Preservation and Maintenance (P&M) services to support
our client held inventory and manage the operational readiness of equipment.
Our services range from initial strip, clean and inspection through to engineering solutions and build.
Using our internal tracking systems, we offer inventory management, preventative maintenance
planning, obsolescence and spare parts management services.
We also provide in excess of 36,000 sq ft of internal storage and 50,000 sq ft of external storage
at our facilities for clients looking to store equipment on a short or longer-term basis.
Quality
Assurance
At Proserv we are dedicated to providing a quality, defect free, product and
service which is embodied by our focus on continuous improvement.
Our strive for perfection is culminated in LEAN Six Sigma methodology and practices, where our
focus is on the voice of the customer to maximise value and process efficiency. This attention to
improvement enhances our ability to deliver on time and to a high quality standard.
Speciality Services & Expertise
• Test & Assembly
• Preservation, Storage & Maintenance
• Installation & Intervention
• Repair, Maintenance & Refurbishment
• After-market Services
People
205
Facility Overview
• 5 Test & Assembly Facilities
• Over 60,000 sq ft of Workshop Space
• 6 Cranes ranging between 20-75t
• Test Cells, Clean Rooms and Dedicated
Client Offices
• Large Test Pits and External SIT Area
Proserv’s flag-ship Birchmoss site, based in
Aberdeenshire, UK, comprises of state-of-the-art facilities
for our subsea and equipment lifecycle solutions services
offering.
Subsea Centre of Excellence
Our subsea test &
assembly facility is
believed to be the
first of its kind in the
UK in terms of its
size and industry-
leading capabilities.
“
”
Delivering Value
Through our Project Management• Our teams leverage their years of expertise to manage the
risks, costs and safety of our clients’ projects.
• No typical project is the same. We provide a tailored and
integrated set of project management processes and
systems for a consistent and rigorous project delivery.
Through the Supply Chain• We are committed to operating to the highest standards
and conducting our business with honesty and integrity.
• We regard suppliers as our partners and work with them to
help us achieve our aspirations and those of our clients.
• Through our strong supplier relationships we can add
value to our clients in the delivery of more efficient and
effective projects.
The Proserv Difference
‘Ingenious Simplicity’ is not just our company tag-line, it is an
ethos embedded into everything we do and stand for; from the
way we approach our design & engineering right through to
how we implement our work processes and support the
delivery of projects.
From our clients’ viewpoint, it is about being more flexible and
responsive to their needs and reducing unnecessary levels of
complexity in order to get the job done.
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