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Presentation to the Portfolio Committee on Home Affairs. North West Province. Venue: Parliament – Cape Town. Date: 23 JULY 2013. Presenter: MI Mantlhasi. Acting Provincial Manager. TABLE OF CONTENTS. INTRODUCTION. - PowerPoint PPT Presentation
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1
Presentation to the Portfolio Committee on Home Affairs.
North West Province.Venue: Parliament – Cape Town.
Date: 23 JULY 2013.
Presenter: MI Mantlhasi. Acting Provincial Manager.
TABLE OF CONTENTS
CONTENT SLIDE NO.• Introduction • Provincial Management and Demarcation• Footprint• Strategic Overview Analysis
Business Plan 2012/13 & Q1 2013/14• Birth Registration• Health Facilities• High Impact Outreach Programme• Immigration Services• Staff Profile• Vacant funded priority posts• PMDS• Employee Relations• Budget• Invoices paid within 30 days• IDs Registered on T&T• Passports Registered on T&T• PR Permit applications• TR Permit applications• Average time spent in queues
34
5 -1112 - 15
16 – 1920 – 2122 – 2324 – 25
2627
2829 – 30
3132 - 34
3536373839
INTRODUCTIONINTRODUCTION
The North West Province has a population of 3.5 million people. Also known as
the “Platinum Province’’.
It is centrally located on the subcontinent with direct road and rail links to all
Southern African countries. Mining, Agriculture and Tourism are of extreme
importance to the economy of the Province.
The Province contribute 5% of national GDP and the area of the North West
consist of 104 882 square kilometres, with the Population density of 33.5 people
per square kilometres
PROVINCIAL MANAGEMENT AND DERMACATION PROVINCIAL MANAGEMENT AND DERMACATION
Acting
Provincial Manager
Mrs Irene Mantlhasi
Dr Kenneth Kaunda District
District Manager: Operations
Mrs Irene Mantlhasi(currently acting as PM)
Bojanala District
District Manager:
Operations
Mr M. C. Rambuda
Ngaka Modiri District
District Manager:
Operations
Vacant
()
Dr RS Mompati District
District Manager:
Operations
Vacant – (Post not funded)
Director:
Finance & Support
Mr Stephen Tiley
Office & Port Managers
1 Large Office
2 Medium offices
1 Small offices
0 POE
Office & Port Managers
1 Large Office
3 Medium offices
4 Small offices
1 POE
Office & Port Managers
1 Large office
5 Medium offices
4 Small offices
6 POE
Office & Port Managers
0 Large office
3 Medium offices
1 Small office
2 POE
5
North West Port of Entries
Derdepoort Port of Entry
Kopfontein Port of Entry (Com)
Pilanesburg Airport
Swartkopfontein Port of Entry
Skilpadhek Port of Entry (Com)
Ramatlabama Port of Entry (Com)
Makgobistad Port of Entry
Makopong Port of Entry
Bray Port of Entry
To facilitate the smooth entry and departure of travelers, the Province has eight Land Ports and one Airport. The facility at Skilpadshek commercial Port has been improved . Currently the main building at this port is complete. However, we are
still awaiting for official handover by DPW.
6
Ngaka Modiri Molema District
Local Municipality DHA Presence
MahikengMmabatho LOMolopo MO
Ramotshere Moiloa Lehurutshe MO
DitsobotlaLichtenburg MOItsoseng MO
Tswaing
Atamelang MOSannieshof SOKhunwana SO
RatlouMadibogo SOTshidilamolomo SO
In terms of progress, the Province acquired space at Khunwana and Sannieshof in Tswaing Local Municipality. Similar services were introduced 2011 at Madibogo Small Office in Ratlou Local Municipality. Tshidilamolomo Small office is operational on a daily basis. Each of these Small Offices has a staff compliment of two and three officers respectively, servicing the public daily.
7
Dr Ruth Segomotsi Mompati District
Local MunicipalityDHA
Presence
Naledi Vryburg MO
Kagisano/MolopoGanyesa MOMorokweng TH
Taung Taung MO
Lekwa -Teemane 0
Mamusa 0
This District Municipality is the most economically depressed in the Province and lacks DHA presence in two local municipalities namely Lekwa-Teemane and Mamusa.In all municipalities, there is a need to increase our Foot Print.The District remains a developmental node in the Province. There is a project underway to establish a small office in Christiana. (Lekwa-Teemane )
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Bojanala Platinum District
Local Municipality DHA Presence
Rustenburg Rustenburg LO
Moses Kotane Mankwe LO
Madibeng
Brits MOMaboloka SOBokamoso TH
Moretele 0
Kgetleng river Swartruggens LO
There is still a gap of service delivery in Moretele Local Municipality. The area is presently serviced by Temba Local Office Medium which is in Gauteng as per agreement between the two Provinces. Space has been secured at Moretele Office Park in Makapanstad. To address the problem of service accessibility in the Kgetleng River Local Municipality, the department opened a small office in Swartruggens in 2011 and 3 dedicated staff was appointed.
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Dr Kenneth Kaunda District
Local Municipality DHA Presence
Matlosana Klerksdorp LO
TlokwePotchefstroom MO
Ventersdorp Ventersdorp SO
Maquassie HillsWolmaransstad MO
A Small Office in Ventersdorp was opened in 2012 and is operating daily with a staff compliment of three.
10
Online Health Facilities
(Registration of birth 0-30 days)1. Klerksdorp Provincial Hospital
2. Botshabelo Community Health Centre
3. Bapong Community Health Centre
4. Ventersdorp Community Hospital
5. Potchefstroom Community Hospital
6. Letlhabile Community Health Centre
7. Leeudoringstad Community Health Centre
8. Nic Bodentstein Hospital
9. Job Shimankana Tabane Hospital
10. Moses Kotane Community Hospital
11. Swartruggens Community Hospital
12. Pella Clinic
13. Mafikeng Provincial Hospital
14. Victoria Private Hospital
15. General De La Rey Community Hospital
16. Gelukspan Community Hospital
17. Itsoseng Community Health Centre
18. Atamelang Community Health Centre
19. Ratlou Community Health Centre
20. Vryburg Community Health Centre
•
11
2
2
22
2
1
2
11
11
1
2
Out of 109 Health Facilities with Maternity Facilities 31 have been connected and are fully functional. 2 Health Facilities will be connected during the course of this year. Further
expansion will occur with the assistance of the Department of Health
1. Huhudi Community Health Centre
2. Christiana Community Health Centre
3. Stella Community Hospital
4. Bloemhof Community Hospital
5. Ganyesa Community Health Centre
6. Mmabatho Unit 9 Clinic
7. Montshioa Town Clinic
8. Grace Mokgomo Clinic
9. Welmed Park Private Hospital
10. Jouberton Clinic
11. Lehurutshe Community Hospital
Online Health Facilities Cont…
(Registration of birth 0-30 days)
12
STRATEGIC OVERVIEW ANALYSIS STRATEGIC OVERVIEW ANALYSIS
Progress towards achieving strategic objectives•The North West Province achieved 19 out of the 26 targets(73%)
•Invoices paid within 30 days were partially achieved (84%).
•41 posts out of 61 were filled in 2012/13 and 19 were filed in the first quarter of 2013/14 and this includes the natural attrition post which occurred during the financial year.
•Although the North West Province was showing high volume of birth registrations beyond
30 days, the a comparison between the first quarter of 2012/13 and 2013/14 shows a
significant improvement.
•The Province managed to have all four outreach programmes as planned for 2012/2013
and already held the first outreach programme during the first quarter of 2013/14 in Dr
Kenneth Kaunda District Municipality.
•All forums are active and assist in identifying the needy areas for DHA services.
•The Department managed to hold a successful AFCON at Bafokeng Stadium in Bojanala
District Municipality which was one of the identified hosting area.
13
STRATEGICSTRATEGIC OVERVIEW ANALYSIS CONT…OVERVIEW ANALYSIS CONT…
• The Province was rated number one (1) at Leadership Forum session with regard to service delivery improvement and was awarded a trophy in November 2012.
Key highlights:
• The North West Provincial Stake holders forum was launched during the first quarter of
2013/14.
• Ventersdorp small office is fully functional operating on daily basis.
• Potchefstroom Local Office Medium was upgraded and the contract is nearing an end.
• 98,5 % of officials in the Province signed their Performance Agreements for 2013/14 in
terms of PMDS policy and regulations.
• 6 466 learners turning 16yrs and above writing grade 12 examination were issued with
IDs in 2012/13.
14
STRATEGICSTRATEGIC OVERVIEW ANALYSIS CONT…OVERVIEW ANALYSIS CONT…
Key factors impacting on progress :
•The human resource capacity in health facilities does not add up with the number of Health Centres
connected for online birth registration. This means we need to prioritize health Centres appointments of
personnel to enable us to meet our objective.
• Inspectorate capacity constraints is a serious problem in most of our offices. Out of 18 (eighteen)
medium and large offices in the Province 4 (four) lack inspectorate personnel.
• The North West Province was allocated with 11 (eleven) mobile offices , of these 8
(eight) are fully operational while 3 (three) are in the process of being fitted with new satellite dish.
Key factors impacting on progress :
•The human resource capacity in health facilities does not add up with the number of Health Centres
connected for online birth registration. This means we need to prioritize health Centres appointments of
personnel to enable us to meet our objective.
• Inspectorate capacity constraints is a serious problem in most of our offices. Out of 18 (eighteen)
medium and large offices in the Province 4 (four) lack inspectorate personnel.
• The North West Province was allocated with 11 (eleven) mobile offices , of these 8
(eight) are fully operational while 3 (three) are in the process of being fitted with new satellite dish.
15
STRATEGICSTRATEGIC OVERVIEW ANALYSIS CONT…OVERVIEW ANALYSIS CONT…
Key factors impacting on progress cont…: .
• Late Registration of Birth remains a challenge in the province especially in the poor
rural and farming areas. However the province is implementing measures/programmes to
reduce LRB through hospital connectivity, school visits and Mobile Units. All stakeholders
in different communities assist in identifying areas and mobilization. Local radio stations
are also utilized to disseminate information. For 2013/14 , the province targeted 172
areas for high impact outreach programmes.
• Signing of leases on month to month basis impacts on buildings not being maintained
by landlords.
• Dependency on the National Department of Public Works makes it impossible for the
Department to improve accommodation at Taung, Ganyesa, Itsoseng and to establish an
office at Makapanstad.
Key factors impacting on progress cont…: .
• Late Registration of Birth remains a challenge in the province especially in the poor
rural and farming areas. However the province is implementing measures/programmes to
reduce LRB through hospital connectivity, school visits and Mobile Units. All stakeholders
in different communities assist in identifying areas and mobilization. Local radio stations
are also utilized to disseminate information. For 2013/14 , the province targeted 172
areas for high impact outreach programmes.
• Signing of leases on month to month basis impacts on buildings not being maintained
by landlords.
• Dependency on the National Department of Public Works makes it impossible for the
Department to improve accommodation at Taung, Ganyesa, Itsoseng and to establish an
office at Makapanstad.
16
North West Provincial Business Plan- 2012/13
National Annual Target 1.1.1.1: 594 000 births registered within 30 calendar days of the birth event
Provincial Annual Target: 30650 births registered within 30 calendar days of the birth event
Q1 Target
Actual Performanc
e Q1
Q2 Target
Actual Performan
ce Q2
Q3 Target
Actual Performanc
e Q3
Q4 Target
Actual performan
ce Q4
Annual
Target
Annual performanc
e
% Achieve
d
8541 9048 8972 9069 8260 8645 9866 9765 30650 36527 119%
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Main strategies to achieve the annual target 2012 – 2013
North west target for 2012/13 was 30650. At the end of the year, 36528 births were registered representing 119% which was an achievement.In the first quarter of 2012/13 the target per quarter was 8541, and the actual performance during that period was 9048 births registered. (achieved)
In the first quarter of 2013/14 the target per quarter was 8222, and the actual performance during this period was10101 births registered. (achieved)
Main challenges and / or reasons for non-achievement in implementing strategies
Even though the target was achieved, the following challenges were experienced:-
•Lack of personnel at most of Health centers connected for online birth registration.
•Cultural beliefs e.g. naming of the baby
Annual Target for 2012 /13 was 30650 birth registered within 30 calendar days
Annual Target for 2013 /14 is 33139 births registered within 30 calendar days.
Changes to strategies and / or remedial actions to improve implementation 2013-14 •North West Province implemented new birth registration process on 04/03/2013• Increase health facilities connectivity in 2013/14.• Allocated vehicles will be utilized to do roaming visits to health facilities without dedicated capacity.
NATIONAL ANNUAL TARGET 2012/13: 594 000 births registered within 30 calendar days of the birth event
NATIONAL ANNUAL TARGET 2013/14: 642 000 births registered within 30 calender days
Birth Registration First Quarter 2012/13Birth Registration First Quarter 2012/13
Birth Registration First Quarter 2013/14Birth Registration First Quarter 2013/14
20
National Annual Target 1.1.1.2: 80 additional health institutions with maternity facilities operational for online birth registration
Provincial Target : 11 Health institutions with maternity facilities operational for online birth registration
National Annual Target 1.1.1.2National Annual Target 1.1.1.2: : additional information on health institutions additional information on health institutions (public, private and clinics) with maternity facilities operational for online birth (public, private and clinics) with maternity facilities operational for online birth registrationregistration
URBAN ONLINE % ONLINE
RURAL ONLINE % ONLINE
GRAND TOTAL
Grand Total ONLINE
% DEDICATED CAPACITY (Level 5)
22 10 45.5% 87 21 24.1% 109 31 28.4% 6x Officers were appointed to service the following.
1. Klerksdorp hospital2. Potchefstroom Hospital 3. Ventersdorp hospital.4. Gelukspan hospital.5. General Delarey hospital6. Nic Bodenstein hospital
22
National Annual Target 3.4.1.2: High impact outreach programme to be conducted in the Province to assist with birth registration and ID application collection
BASELINE
ANNUAL TARGET
QUARTER 1 TARGET
QUARTER 2 TARGET
QUARTER 3 TARGET
QUARTER 4 TARGET
ANALYSIS
4 outreach campaigns rolled out in North West Province
High impact outreach programme to be conducted in each District to assist with birth registration and ID application collection
High impact outreach programme to be conducted in each District to assist with birth registration and ID application collection
High impact outreach programme to be conducted in each District to assist with birth registration and ID application collection
High impact outreach programme to be conducted in each District to assist with birth registration and ID application collection
High impact outreach programme to be conducted in each District to assist with birth registration and ID application collection
• In 2012/13 the Province managed to conduct 4 high impact outreach programmes.
• In the first quarter of 2013/14 the province conducted two (2) high impact outreach programme in Ngaka Modiri Molema and Dr. Kenneth Kaunda District Municipalities
Achieved Achieved Achieved Achieved
23
National Annual Target 3.4.1.2: High impact DHA led Outreach programmes in 2012/13, at least one per quarter, per Province, to assist with birth registration and ID collection
Provincial Target 2012/13: 4 high impact outreach programmes
Annual target 1st Quarterly Target
Actual performance
2nd Quarterly Target
Actual performance
3rd Quarterly Target
Actual performance
4th quarterly target
Actual performance
41.Bojanala – Makapanstad
2.Dr RSM – Stella
3. Dr. KK – Khuma / Stilfontein
4. NMM - Setlagole
1 1Bojanala DMMoretele LM: Makapanstad
1 1Dr. Ruth
Segomotsi Mompati DM.
Naledi LM: Stella
1 1Dr. Kenneth Kaunda DM.
Matlosana LM: Khuma / Stilfontein
1 1Ngaka Modiri Molema
DM.Ratlou LM: Setlagole
24
Ensure an efficient and effective law enforcement function within the IMS
Outputs Actual performance Q1 – 2012/13
Actual performance Q2 – 2012/13
Actual performance Q3 – 2012/13
Actual performance Q4 – 2012/13
Employer Successfully charged 0 0 14 3
Transgressors of department legislation successfully charged 0 25 80 92
Over stayers successfully detected 279 770 346 896
Nr of illegal foreigners/ overstays deported within 30 days (direct )
27 43 284 502
Cases referred to inspectorate investigated within 28 days 547 676 23 26
25
ANNUAL TARGET 2012/13: Ensure an efficient and effective law enforcement function within the IMS
ANALYSIS OF PERFORMANCE IN RELATION TO STRATEGY TO ACHIEVE TARGET
The department within the province participate in Provjoint and other cluster meetings. It is in these meetings whereby operations matters/issues are discussed e.g. roadblocks, business inspections etc.
Currently the province is participating in a Joint Task Team commissioned by the MEC for Economic Development to develop strategies to deal with amongst others illegal trading, illegal gambling and rhino poaching.
After detection, illegal foreigners particulars are captured on the Case Management System and are deported.
For those who are legal and are applying for relatives permit (accompanying spouse permit), Immigration Officers conduct visits to verify addresses. .
Challenges/Reasons for non achievement
•No tracking system to keep track of foreign nationals within the country
•It is difficult for the province to keep track of deportees who keep on returning as most of them are using undesignated ports of entry
Way forward/Remedial action
Collaboration with other stakeholders e.g. SAPS, SARS, SANDF, Port Health and Agriculture.
STAFF PROFILESTAFF PROFILE
LEVEL MALE DISABILITY FEMALE DISABILITY TOTAL
14 0 0 0 0 0
13 2 0 1 0 3
12 2 0 1 0 3
11 1 0 1 0 2
10 9 0 12 0 21
9 3 0 3 0 6
8 33 0 44 0 77
7 24 1 28 1 54
6 129 4 225 1 359
5 4 1 2 0 7
3 29 0 40 0 69
242 6 359 2 601
Employment Equity target for People with Disability in North West should be 12 people (2% ). Currently the province has 8 people (1.3%).
Vacant funded (priority) posts to be filled in 2013/14
Annual Target Advertised Interviewed Appointed Comment
8 8 4 2 2 posts to be interviewed i.e. Provincial Manager and Secretary to Director Finance and Support
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PERFORMANCE MANAGEMENT & DEVELOPMENT SYSTEM
DESCRIPTION
PERFORMANCE AGREEMENT/ANNUAL ASSESSMENT PERCENTATAGE%
Annual Assessment for 2012/2013 • 613
• 93% Pay Progression (571)
• 15.5% Performance Bonuses (95)
Performance Agreements for 2013/2014 • 592 of 601 captured
• 98.5% captured (excluded is 5 ORTIA officials and 1 Foreign Mission official)
PMDS 1st quarter (2013/2014)
• 26 of 601 officials on probation
• 4% staff on probation
29
EMPLOYEE RELATIONS CASES 2012/13
KEY AREA NUMBER OF CASES REPORTED
OUTCOMES/ SANCTIONS
Fraud & Corruption 1 case (irregularly captured Re-issue IDs using fictitious receipts)
Unpaid Suspension
Improper Conduct 1 case (unacceptable conduct) Dismissal
Gross Negligence 1 case (lost IDs) Unpaid Suspension
30
EMPLOYEE RELATIONS CASES 2013/14
KEY AREA NUMBER OF CASES REPORTED
OUTCOMES/ SANCTIONS
Fraud & Corruption 2 cases (misuse of state vehicle) Pending
Improper Conduct 2 cases (insubordination and harassment)
Pending
SUMMARY OF BUDGET 2013/14SUMMARY OF BUDGET 2013/14BUDGET ALLOCATEDR'000
EXPENDITURE AS AT 30 JUNE
2013R'000
FUNDS AVAILABLE
R'000
% BUDGET SPEND
COMPENSATION OF EMPLOYEES 145, 621 44,112 101,509 30.29%
GOOD AND SERVICES
15, 014 4,941 10,073 32.90%
TRANSFER & SUBSIDIES 48 23 24 47.92%
MACHINERY & EQUIPMENT 180 71 108 39.44%
Total160, 863 49,148 111,715 30.55%
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National Annual Target 2012/13: 100% compliance with PFMA regulations framework for payment of invoices within 30 days.
33
Annual Target 2013/14: 100% of valid invoices settled within 30 days of certification of invoices
Business Unit Number of orders issued
Number of invoices received,
certified & submitted for
payment
Number of invoices paid
within 30 days
Number of invoices not paid
within 30 days% compliance
North West ProvinceTotal Order 494
179 Added Commitment304 Authorized 11 cancelled
328 321 7 98
Sundry payments 88 86 2 97
TOTAL 483 416 407 9 97.5%
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ANNUAL TARGET: 100% of valid invoices settled within 30 days of certification of invoices
ANALYSIS OF PERFORMANCE IN RELATION TO STRATEGY TO ACHIEVE TARGET
98% compliance rate was achieved. To enable the province to meet 100% compliance the following
measures were discussed and will be implemented:
• Ensuring full use of invoice/payment tracking register
• Developing business relationships/ open communications with suppliers
• Ensuring banking details (entity maintenance) are submitted together with invoices to compare with
those on the system
• Ensuring only valid invoices are received and recorded
Challenges/Reasons for non achievement
•Assets (Requesting barcodes from HQ every time assets are purchased)
•Change of banking details by suppliers without notification
Way forward/Remedial action
Barcodes must be in provincial offices
All invoices to include bank information
Type of Evidence
35
National Annual Target 3.4.2.2: First & Re-issue ID’s received from Head Office registered on T&T by front offices within 1 day
BASELINE
ANNUAL TARGET
QUARTER 1 TARGET
QUARTER 2 TARGET
QUARTER 3 TARGET
QUARTER 4 TARGET
ANALYSIS
One day to register ID received at Front Office
One day to register ID received at Front Office
One day to register ID received at Front Office
One day to register ID received at Front Office
One day to register ID received at Front Office
One day to register ID received at Front Office
•The Province complied with the turnaround time of one day
Achieved Achieved Achieved Achieved
36
National Annual Target 3.4.2.4: Passports received at Office of application recorded on NPR within one day
BASELINE
ANNUAL TARGET
QUARTER 1 TARGET
QUARTER 2 TARGET
QUARTER 3 TARGET
QUARTER 4 TARGET
ANALYSIS
1 day to record Passports received on NPR
1 day to record Passports received on NPR
1 day to record Passports received on NPR
1 day to record Passports received on NPR
1 day to record Passports received on NPR
1 day to record Passports received on NPR
• The target is achieved.
Achieved Achieved Achieved Achieved
37
NATIONAL ANNUAL TARGET: PR permit applications in Provinces collected, quality assured and referred to Head Office within 2 days
BASELINE ANNUAL TARGET
QUARTER 1 TARGET
QUARTER 2 TARGET
QUARTER 3TARGET
QUARTER 4 TARGET
ANALYSIS
PR permit applications in the Province collected, quality assured and referred to Head Office within 2 days
PR permit applications in the Province collected, quality assured and referred to Head Office within 2 days
2 days to receive and capture PR applications on T&T.
2 days to receive and capture PR applications on T&T.
2 days to receive and capture PR applications on T&T.
2 days to receive and capture PR applications on T&T.
• The province achieved the 2 days turnaround time
Achieved Achieved Achieved Achieved
38
NATIONAL ANNUAL Target: 75% of Temporary Residence Permits (Work, Business, Corporate) issued within 8 weeks
BASELINE ANNUAL TARGET
QUARTER 1 TARGET
QUARTER 2 TARGET
QUARTER 3TARGET
QUARTER 4TARGET
ANALYSIS
TRP permit applications in the Province collected, quality assured and referred to Head Office within 1 days
TRP permit applications in the Province collected, quality assured and referred to Head Office within 1 days
1 day 1 day 1 day 1 day • The Province is achieving on the 1 day T&T target.
Achieved Achieved Achieved Achieved
39
National Annual Target: Average time customers spend in queues.
Outputs Target Time spend
Average time spend in queues for BMD, ID, PPT
30 min 23 min
Average time spend in queues for Permitting 40 min 42 min
40
Thank you
Dankie
Kealeboga
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