Highly Confidential

LIMPOPO PROVINCE

PROVINCIAL MANAGER’S PRESENTATION

MS. FLORAH MOTSITSI

Home Affairs Portfolio Oversight Committee Presentation

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CONTENTS

Provincial Management – Organogram

Limpopo Home Affairs Footprint

Limpopo Turn-Around Times

Service Delivery Channels – Improving Access

Statistics – Births, Ids, Passports and IMS (POE)

Provincial Capacity – Filled and Unfilled Posts

Provincial Finances – Budget and Expenditure

Provincial Finances – Revenue Generated

Provincial Finances – Revenue Footprint

Corruption Prevention and Prosecution

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PROVINCIAL STRUCTURE AND DEMARCATION – NEW OPERATING MODEL

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LIMPOPO HOME AFFAIRS FOOTPRINT (DOs & POE Only)

DO Mokopane

DO Jane Furse

DO Thohoyandou

DO Giyani

DO Polokwane

POE Stockpoort

Gateway IA

POE Giriyondo

POE PafuriPOE BeitbridgePOE Pontdrift

POE Platjan

POE Zanzibar

POE Groblersbridge LO Bochum

LO ModimolleLO Thabazimbi

LO Lephalale

LO Tzaneen

LO Nebo

LO Groblersdal

LO Lebowakgomo

LO Mankweng

LO Seshego

LO Sekororo

LO Makhado

LO Modjadjiskloof

LO Phalaborwa

LO Vuwani

LO Malamulele

LO MutaleLO Dzanani

LO Molemole

SO Bela-Bela

SO SekhukhuneSO Praktiseer

SO Molemole

SO Mokgwadi

SO Mookgophong

SO Bungeni

SO Soekmekaar

SO Elim

SO Masisi

SO SaselamaniSO Tshidibini

SO Phiphidi

LO Musina

SO Moletji

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PROVINCIAL DEMOGRAPHICS - LP

Population Statistics: 2007 % Population Distribution: 2007

CAPRICORN1243167 23.73

MOPANI1068568 20.40

SEKHUKHUNE1090424 20.82

VHEMBE1240035 23.67

WATERBERG596092 11.38

Total5238286 100

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PROVINCIAL DEMOGRAPHICS - LP

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DHA FOOTPRINT

CapricornLocal 

Municipality

Local  Population 

(SSA: 2007)

DHA  Presence

Aganang 145454 One (1) SO

Blouberg 194119One (1) LOOne (1) TSC

Molemole 100408One (1) LOTwo (2) SO

Polokwane 561772One (1) DOTwo (2) LO

Lepelle‐Nkumpi 241414 One (1) LO

1243167 (24%) 10 Offices

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DHA FOOTPRINT

MopaniLocal 

Municipality

Local  Population 

(SSA: 2007)

DHA  Presence

Greater Giyani 247657One (1) DOOne (1) SO

Greater Letaba 247739 One (1) LO

Greater Tzaneen 349087One (1) LOOne (1) SOOne (1) SO

Ba‐Phalaborwa 127308 One (1) LO

Maruleng 95779 One (1) LO

1068569 (20%) Eight (8) Offices

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DHA FOOTPRINT

SekhukhuneLocal 

Municipality

Local  Population 

(SSA: 2007)

DHA  Presence

Makhuduthamaga 262726 One (1) DO

Fetakgomo 112232 One (1) TSC

Greater Marble Hall 124510 One (1) SO

Elias Motsoaledi 247488 One (1) LO

Greater Tubatse 343468One (1) SOOne (1) TSC

1090424 (21%) Six (6) Offices

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DHA FOOTPRINT

VhembeLocal 

Municipality

Local  Population 

(SSA: 2007)

DHA  Presence

Musina 57195 One (1) LO

Mutale 108215One (1) LOOne (1) SOOne (1) TSC

Thulamela 602819

One (1) DOOne (1) LOOne (1) SOOne (1) SOOne (1) SOOne (1) SOOne (1) SOOne (1) SO

Makhado 471805

Three (3) LOOne (1) SOOne (1) SOOne (1) SO

124003 (24%) 18 Offices

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DHA FOOTPRINT

WaterbergLocal 

Municipality

Local  Population 

(SSA: 2007)

DHA  Presence

Mokgalakwena 330649 One (1) DO

Lephalale 80141 One (1) LO

Thabazimbi 60039 One (1) LO

Modimolle 52602 One (1) LO

Bela‐Bela 55844 One (1) SO

Mookgophong 16818 One (1) SO

596093 (11%) Six (6) Offices

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LP SERVICE DELIVERY TURN-AROUND TIMES

Summary of ID Application Turn-Around Time:

ID Book Dispatched From BVR To Receipt at Office of Application (Days)ID Book received by Office of Origin

Month: August-2011

Day Start Week Ending:

Province Rank (MTD) MTD / Full month

Western Cape 1 2.18

Mpumalanga 2 2.69

Free State 3 2.75

Gauteng 4 2.90

Limpopo 5 2.92

North West 6 3.53

KwaZulu Natal 7 3.62

Northern Cape 8 3.98

Eastern Cape 9 4.24

All Provinces 3.47

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LP SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time:

Application Received at Office to Application Dispatched to BVR (Days) – ApplicantFingerprints to BVR

Month: April-2011

Day Start

Province Rank (MTD)

Time

MTD / Full month

Ave Time Volume

Eastern Cape 1 1.70 1,018Mpumalanga 2 1.76 340Gauteng 3 1.90 744North West 4 1.91 511Northern Cape 5 1.93 113Limpopo 6 2.12 436Free State 7 2.16 320KwaZulu Natal 8 2.41 1,544Western Cape 9 2.65 321All Provinces 2.04 5,347

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LP SERVICE DELIVERY TURN-AROUND TIMES

Summary of LRB Application Turn-Around Time:

Application Received at Office to Application Dispatched to BVR (Days) – InformantFingerprints to BVR

Month: August-2011

Day Start

Province Rank (MTD)

Time

MTD / Full month

Ave Time Volume

Mpumalanga 1 1.64 131Free State 2 1.82 276North West 3 2.08 335Western Cape 4 2.11 153Gauteng 5 2.11 504Limpopo 6 2.15 293KwaZulu Natal 7 2.89 1,062Eastern Cape 8 3.23 774Northern Cape 9 5.59 46All Provinces 2.57 3,574

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BIRTH REGISTRATION - STATISTICS

Month: 0‐30 (HSPs) 31days‐14years LRB App Total:

Apr‐11 1253 11536 807 13596

May‐11 1236 10578 989 12803

Jun‐11 1074 10018 669 11761

Total: 3563 32132 2465 38160

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BIRTH REGISTRATION - STATISTICS

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ID APPLICATIONS - STATISTICS

Month: F/I App: R/I App Total:

Apr‐11 8135 8920 17055

May‐11 8414 7845 16259

Jun‐11 6233 7270 13503

Total: 22782 24035 46817

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ID APPLICATIONS - STATISTICS

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PASSPORT APPLICATIONS - STATISTICS

Month: Tourist: Child: Official: Maxi: TPP: ETC: Total:

Apr‐11 2676 445 27 23 528 196 3895

May‐11 2740 272 128 25 260 169 3594

Jun‐11 4311 305 61 37 603 174 5491

Total: 9727 1022 216 85 1391 539 12980

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PASSPORT APPLICATIONS - STATISTICS

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IMMIGRATIONS STATISTICS – PORTS OF ENTRY

Arrival: Departure:

Port: RSA: Foreigner: RSA: Foreigner: Revenue:Officers 

Stationed:Total:

Stockpoort 11469 8723 10998 7253 51,070.00 4 38443

Groblersbridge*142728* 143132*

442,800.00 16 285860

Zanzibar 0 0 0 0 0.00 4 0

Platjan 3593 3797 3823 3414 2,000.00 4 14627

Pontdrift 3156 3145 3069 3701 7,800.00 3 3156

Beitbridge 149793 1128613 134953 116059 3,850,000.00 88 1529418

Pafuri 3814 5422 3552 3603 21,100.00 1 16391

Giriyondo 6503 3025 6088 3318 26,500.00 3 18934

Gateway 1004 609 967 697 0 3 3277

Total: 179332 1292917 160381 277476 4,401,270.00 123 1910106

* The POE Groblersbridge uses the SARS implemented Movement Control System, data cannot be distinguished between RSA and Foreigner movements through the POE.

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IMMIGRATION STATISTICS – INSPECTORATE

ARRESTS: DETENTIONS: DEPORTATIONS:PROSECUTIONS 

(Employers):Total:

LIMPOPO 862 818 759 21 2460

Total: 862 818 759 21 2460

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IMMIGRATION STATISTICS – PERMITTING

Function: Total:

Application for Permanent Residence 219

Sponsorship/ Family Reunion applications 8

Sec 28 (2) Exemptions 270

Temporary Residence Permits 1542

Ministerial enquiries/ request for review or reconsideration 204

Cancellation of TP Permit 14

Recommendation for Contract Workers from Dept of Labour 294

Request for refund of cash deposit / bank guarantee 3

DZP (Number of Applications Received) 261

DZP (Number of Permits Granted) 7177

Total: 9992

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

Offices (Footprint):• District Offices (5)• Local Offices (21)• Small Offices (20)• TSCs (7)

Mobile Offices:• Mobile Offices (16)• Mobile Branded Bakkies (3)

Mobile Offices Functionality:• Mobile Offices (4) functional

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

Health Centres (Current)• 45 Health Centres

• 21 Connected

Health Centres (Onlined-Q1)Two (2) Health facilities connected:

• Letaba Hospital (Mopani): 2011.06.15

• Philadelphia Hospital (Sekhukhune): 2011.05.07

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REPORT FROM PROVINCES: ELECTION DAY – 18 MAY 2011

PROVINCES OFFICIALS PRESENT

ID COLLECTE

DTIC

ISSUEDTICs

EXTENDED

APPLICATIONS COLLECTED QUERIES

First Issues Reissues

EASTERN CAPE 254 3 532 189 12 92 179 2

LIMPOPO 243 4 125 143 21 269 340 6

MPUMALANGA 147 1 443 155 9 66 195 35

GAUTENG 551 3 569 1 330 71 1 379 2 142

NORTHERN CAPE 113 1 013 91 5 11 70 54

KWAZULU NATAL 319 1 904 406 11 135 324 144

WESTERN CAPE 191 1 266 755 23 54 555 101

FREE STATE 153 1 177 114 5 16 76 0

NORTH WEST 283 2 736 142 4 57 133 53

TOTAL 2 254 20 765 3 325 161 2 079 1 874 537

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REPORT FROM PROVINCES: EVENTS (PHOTOGRAPHIC)Presentations & services to Phiphidi Community

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REPORT FROM PROVINCES: EVENTS (PHOTOGRAPHIC)Communications Team in Limpopo informing the Public about Service Delivery Escalation of their complaints and complements

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REPORT FROM PROVINCES: EVENTS (PHOTOGRAPHIC)LATE REGISTRATION OF BIRTH (LRB) MOP-UP CAMPAIGN

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REPORT FROM PROVINCES: EVENTS (PHOTOGRAPHIC)YOUTH DAY (16 JUNE 2011) PETER MOKABA STADIUM, POLOKWANE

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REPORT FROM PROVINCES: EVENTS (PHOTOGRAPHIC)ID HANDED OVER TO 95 YEAR OLD War Veteran (WW-2)

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESSHealth Centres (Space Negotiated-Q1)

14 Hospitals space negotiated:

• Van Velden Hospital (Mopani)

• Nkhensani Hospital (Mopani)

• Kgapane Hospital (Mopani)

• Dr. CN Phatudi Hospital (Mopani)

• Tzaneen Medi-Clinic (Mopani)

• Maphutha-Malatji Hospital (Mopani)

• Messina Hospital (Vhembe)

• Malamulele Hospital (Vhembe)

• Zebediela Hospital (Capricorn)

• Thabazimbi Hospital (Waterberg)

• FH Odendaal Hospital (Waterberg)

• Voortrekker Memorial Hospital (Waterberg)

• Mecklenburg Hospital (Sekhukhune)

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

Matriculates’ Outreach Programme• Schools Visited (655)• 11 574 ID Applications (11083)• LRB Applications (390)• ID Distributed (3712)

Duplicate Progress-Q1• Duplicates received from Head Office (194)• Duplicates returned to Head Office (256)

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESSDuplicate Progress-Q1

Capricorn District 

Polokwane RO   12 15

Bochum  DO  11 11

Lebowakgomo DO  21 12

Molemole DO   2 2

Mankweng DO  6 6

Seshego DO   2 3

Soekmekaar PSP   ‐ ‐

Machaka PSP  ‐ ‐

Mokgwadi PSP   1 1

Moletji PSP   ‐ ‐

Eldorado TSC  1 1

Total: 56 51

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESSDuplicate Progress-Q1

Mopani District 

Giyani RO  7 18

Tzaneen DO  ‐ 17

Modjadjiskloof DO  ‐ 2

Phalaborwa DO  16 15

Sekororo DO   ‐ 2

Naphuno PSP 5 1 1

Hlaneki PSP  ‐ ‐

Raphahlela (Senwamokgope) PSP  ‐ 1

Maruleng TSC ‐ ‐

Total:24 56

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESSDuplicate Progress-Q1

Sekhukhune District 

Jane Furse RO ‐ ‐

Groblersdal DO ‐ ‐

Nebo DO ‐ 8

Praktiseer PSP 2 ‐

Sekhukhune PSP ‐ 3

Fetakgomo (Atok) TSC  ‐ ‐

Total:2 11

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESSDuplicate Progress-Q1

Vhembe District Thohoyandou RO   10 22

Dzanani DO   ‐ ‐

Makhado  DO   20 25

Malamulele DO   10 22

Musina DO   3 6

Mutale DO  16 16

Vuwani DO   ‐ ‐

Elim DO  12 17

Phiphidi PSP   ‐ 1

Thulamela PSP   ‐ ‐

Tshakuma PSP  ‐ ‐

Tshidibini PSP   ‐ ‐

Tshikombani PSP   ‐ ‐

Mulamule PSP   3 ‐

Saselamani PSP   ‐ ‐

Masisi PSP   6 6

Bungeni PSP   ‐ ‐

Makuya TSC   ‐ ‐

Total: 80 115

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESSDuplicate Progress-Q1

Waterberg District 

Mokopane RO  19 ‐

Lephalale DO  ‐ 12

Modimolle DO  5 4

Thabazimbi DO  ‐ ‐

Belabela PSP  ‐ ‐

Mokgophong PSP  8 7

Mapela TSC ‐ ‐

Vaalwater TSC ‐ ‐

Total:32 23

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

Complaints Database: LP

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SERVICE DELIVERY CHANNELS – IMPROVING ACCESS

Complaints Database: LP

Establishment of Complaints Database at Provincial Office:• Complaints received: 334• Complaints finalised: 20

Complaints originating from:• Media houses of Limpopo

• Office of the Public Protector

• Premier's Office

• The general public through the Provincial Manager

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STAFF PROFILE: LPGENDER: DISABILITY

LEVEL: Male: Female: Male: Female: Total:

14 0 1 0 0 1

13 3 0 0 0 3

12 0 0 0 0 0

11 4 3 0 0 7

10 0 0 0 0 0

9 16 12 2 0 30

8 41 16 0 0 57

7 50 32 0 0 82

6 234 273 5 0 512

5 7 3 0 0 10

4 0 0 0 0 0

3 19 35 0 0 54

2 0 0 0 0 0

Total: 374 375 7 0 756

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LP CAPACITY: 81%

PROVINCIAL CAPACITY: LP (FILLED AND VACANT POSTS)

TOTAL ETABLISHMENT: Filled: Vacant: Vacant/ Funded:

936 756 180 21

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Budget Item: Budget (2011/12):Actual Exp              

(YTD)                               'R

Outstanding  Commitments:

Total Projected  Exp:

YTD Savings/  Overspending:

YTD Budget  Expenditure:

1 2 34                                         

(2+3)5                                               

(1‐4)6                         

(4÷1)

CoE: 174,037,000.00  45,928,338.03  ‐ 45,928,338.03  128,108,661.97  26%

G & S: 17,974,000.00  2,178,051.35  857,128.90  3,035,180.25  14,938,819.75  17%

Total: 192,011,000.00  48,106,389.38  857,128.90  48,963,518.28  143,047,481.72  43%

LP SPENDING (YTD): 43%

PROVINCIAL FINANCES: BUDGET & EXPENDITURE

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PROVINCIAL FINANCES: REVENUE GENERATED

LP REVENUE (YTD): R 14,321,058.00

Month: Capricorn: Mopani: Sekhukhune: Vhembe: Waterberg: Total:

April 2011 675,030.00 499,738.00 306,490.00 1,255,142.00 581,990.00 3,318,390.00

May 2011 797,800.00 449,080.00 435,765.00 1,258,792.00 542,675.00 3,484,112.00

June 2011 1,110,890.00 519,640.00 343,180.00 1,320,660.00 545,730.00 3,840,100.00

July 2011 1,085,275.00 620,146.00 479,685.00 806,880.00 686,470.00 3,678,456.00

Total: 3,668,995.00 2,088,604.00 1,565,120.00 4,641,474.00 2,356,865.00 14,321,058.00

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PROVINCIAL FINANCES: REVENUE FOOTPRINT

Number of Revenue Generating/Collecting Offices:Capricorn: 7Mopani : 4Sekhukhune: 6Vhembe: 13Waterberg: 7

BAS Allocated & Functional:BAS Capturing Stations: 24BAS Capturing Stations Functional: 24

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CORRUPTION PREVENTION AND PROSECUTION

Nature of Offence: Progress: Outcome:Theft of passports Finalised 2 years imprisonment, 

suspended for 5 years

Abuse of learners and soliciting bribes Investigation continues Pending

Fraudulent marriage and permits Referred to SAPS Suspect awaiting trial

Fraudulent marriage and permits Investigation continues Suspect taken to Lindela

Fraudulent marriage and permits Referred to NIB Awaiting results

Inefficiency of officials in handling documents Referred to Employee  Engagement

Awaiting results

Zimbabwean with stamps Referred to SAPS Suspect awaiting trial

Fraudulent birth certificates Referred to SAPS Suspect awaiting trial

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PROVINCIAL CHALLENGES

Challenges:Non functionality of MOs

Non connectivity at Small Offices

Delays in finalising death duplicate cases at H/O

Insufficient PCs for use (Officers sharing)

Staff deployment to H/O (Expenses on Office of origin’s budget)

HSP downtime due to cable theft

Lack of transport

Slow processing on un-abridged certificates

Shortage of staff (IMS)

Clients complaints: the lamination and scanning of photos as promised by DHA

XPS visitations inconsistent and inadequate

IDs delayed at CHECKERS

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PROVINCIAL CHALLENGES

Challenges:Deployment of more Passport Capturing machines

Insufficient Office space

LRB ID number allocation slow

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PROVINCIAL CHALLENGESAchievements:

Appointment of staff

Delivery of IDs by door-to-door

Appointment of Director: Finance and Support

Appointment of 61 Front Office Clerks and deployment to hospitals

Appointment of the Provincial Manager

Allocation of budget to relocate 11 dilapidated and /or uninhabitable Offices to new offices

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CONCLUSION

THANKS