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© Timewise 2020
www.timewise.co.uk@Timewise_uk
Flexible working in the aftermath of the pandemic
Claire.Campbell@Timewise.co.uk
Claire Campbell, FCIPDClaire.Campbell@Timewise.co.uk@clairecampbellj
© Timewise 2020
About Timewise
Research and Campaigns
New insight to employers & policy makers to stimulate
action to grow a quality flexible jobs market
Change Programmes
Supporting employers & policy makers to drive cultural and
operational change on flexible job design and hiring
UK’s leading marketplace for good flexible jobs
Growing the quality flexible jobs market for job seekers
© Timewise 2020
What do we mean by a ‘flexible job’?
WHERE - Remote working;
home; mobile; other offices
WHEN - Flexible start/finish
times; annualized; compressed; project-based
HOW MUCH - Part-time;
job-sharing; job-splitting; project-based; unpaid leave
© Timewise 2020
So let’s talk about lockdown…
80% of British people working from home now feel
lockdown has had a negative impact on their mental health
25% said they were finding it difficult to cope with the
emotional challenges of isolation
89% of Generation Z and 91% of millennial workers
reported difficulties in working from home as a result of Covid-19
50% of UK healthcare workers said their mental health had
deteriorated since the virus started taking hold of the NHS
41% admitted the stress of balancing work and
schooling was becoming difficult
© Timewise 2020
Lockdown has changed how people view work
© Timewise 2020
Opportunities right now
Greater use of remote working – in previously resistant roles
Breaking the connection between what someone achieves and the hours they work
A chance to reset your working practices – and consider what you want to change
Highlighted true value of frontline workers
© Timewise 2020
What needs to change?
Minimising flex arrangements
Proactively designing for it
InconsistentAvailable to
all
Need a valid reason
Offered to everyone
© Timewise 2020
Supporting frontline roles
Self rostering
Team based approaches
Fixed shift roles
‘Tell us when you can work’
© Timewise 2020
Planning for the longer term
Understand the demand – survey, staff feedback, team talks
Look at your services and assess how / what types of flex working can support those
Agree your ‘flex framework’ for the future
Integration into core workforce processes –from recruitment to rostering to performance management
Flexible Working – Our Journey
Lynn Demeda
Director of Workforce Programmes
22nd September 2020
Proud to be named in Timewise Power 50 2020 awards
Contact via: LinkedIn / Twitter @DemedaLynn
Our Values: Put patients first | Take pride in what we do | Respect others | Strive to be the best | Act with integrity
Plan for the Session
Facts and Figures
Pre Covid Flex Working Progress
Covid Remote Working Support
Remote Leadership Challenges
Our Flex Working Journey Continues
Facts & Figures
18,500 staff & growing
57% of staff satisfied with flex working
10.5% voluntary turnover
Under 5 known job
sharers
26% staff aged 50+
Pre Covid Flex Working Progress
Data – baseline, staff survey, staff feedback, leavers
Leadership Support- service delivery key, linked to digital and new ways of working strategies
Flexible Advocacy – task & finish group, communication, ‘pop up’ surgeries, health & wellbeing, Chief Exec bulletin, case studies, ‘one size does not fit all’
Flexible Working Support – staff & manager guides, webinars, team based discussions, over 50’s focus, trial periods, training, remote working checklist
Ground Up Engagement – energy, collaboration,
powerful for building evidence
Covid Remote Working Support
Remote Working
Tips
Leading Remote Teams
Digital Support
Setting up at Home
Health & Wellbeing
Remote Leadership Challenges
Building trustManaging
Performance
Our journey continues
Post Covid plans
• Capitalise on Covid learning & transformation
• Review Home Working Policy
• Flexible Hiring – ‘Happy to talk flex working’
• Job redesign approaches
• Wellbeing conversations / Personalised approach
• Flexible progression / job share service
• Promote team base clinical case studies
• Promotion of Flex Ambassadors
• National Influence / sharing of practice
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